[Power Rename] not opening anymore #14076

Jay-o-Way · 2021-10-29T11:11:06Z

Microsoft PowerToys version

0.49

Area(s) with issue?

PowerRename

Steps to reproduce

Just updated to 0.49 on my Surface Pro. Tried to use Power Rename on a folder.

✔️ Expected Behavior

Power Rename UI

❌ Actual Behavior

Short activity circle in the Windows mouse cursor. Power Rename is mentioned in Task Manager for about 1 second and then is gone. No UI.
Image Resizer works well.

Surface: Persisted after restarting Windows. Opening directly (from folder/exe) gives same result.
Desktop: The UI opens for about a second and then crashes.

~~Note: haven't restarted Windows at time of writing this. I did restart PowerToys.~~

htcfreek · 2021-10-29T13:30:54Z

@Jay-o-Way
Can you please upload a report? Maybe there is a crash.

Jay-o-Way · 2021-10-29T13:34:03Z

PowerToysReport_2021-10-29-15-33-32.zip

Jay-o-Way · 2021-10-29T15:23:42Z

Persisted after restarting Windows. Opening directly (from folder/exe) gives same result.

sobraonain · 2021-10-30T00:11:14Z

I am also experiencing this issue of Power Rename not opening after upgrading to 0.49.

Asus Zenbook running Windows 10, OS build 19043.1320.

Bug report attached: PowerToysReport_2021-10-30-01-06-48.zip

htcfreek · 2021-10-30T09:13:16Z

I have the same bug and saw that there is an crash report in event viewer:

PowerToysReport_2021-10-30-11-05-38.zip

htcfreek · 2021-10-30T09:14:02Z

@jaimecbernardo, @crutkas: Good for a Hot-fix?

Jay-o-Way · 2021-10-30T11:53:36Z

Desktop crashes too, here shows UI fro about 2 seconds.

htcfreek · 2021-10-31T21:00:17Z

@niels9001
Is there any options to log every exception that occurs in the ux code? The logs are useless.

niels9001 · 2021-10-31T21:10:26Z

@stefansjfw fyi

stefansjfw · 2021-11-01T08:06:36Z

I'm looking into it.. @Jay-o-Way @htcfreek Could you post here the event viewer log? I don't see it in already attached logs. Thanks!

htcfreek · 2021-11-01T08:26:19Z

I'm looking into it.. @Jay-o-Way @htcfreek Could you post here the event viewer log? I don't see it in already attached logs. Thanks!

Sure. But it isn't helpful. Only a general crash in PowerRename.exe. No stack trace. Would be helpful to add code to a dev build for logging exceptions at the highest level.

stefansjfw · 2021-11-01T08:27:58Z

@htcfreek Can you try installing Microsoft Visual C++ redistributable and check whether PowerRename works after that ?

htcfreek · 2021-11-01T08:29:35Z

@htcfreek Can you try installing Microsoft Visual C++ redistributable and check whether PowerRename works after that ?

which version?

stefansjfw · 2021-11-01T08:30:35Z

Visual Studio 2015, 2017, 2019, and 2022 - x64

htcfreek · 2021-11-01T08:48:44Z

Visual Studio 2015, 2017, 2019, and 2022 - x64

This isn't installed. I am going to test it.

Event log:

Name der fehlerhaften Anwendung: PowerRename.exe, Version: 0.0.0.0, Zeitstempel: 0x617c36c0
Name des fehlerhaften Moduls: PowerRename.exe, Version: 0.0.0.0, Zeitstempel: 0x617c36c0
Ausnahmecode: 0xc0000409
Fehleroffset: 0x000000000008e73d
ID des fehlerhaften Prozesses: 0x3a74
Startzeit der fehlerhaften Anwendung: 0x01d7ce46ee7c8805
Pfad der fehlerhaften Anwendung: C:\Program Files\PowerToys\modules\PowerRename\PowerRename.exe
Pfad des fehlerhaften Moduls: C:\Program Files\PowerToys\modules\PowerRename\PowerRename.exe
Berichtskennung: 32669138-5832-4517-aa8c-d5e13e665cf2
Vollständiger Name des fehlerhaften Pakets: 
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

htcfreek · 2021-11-01T08:53:22Z

Visual Studio 2015, 2017, 2019, and 2022 - x64

@stefansjfw , @Jay-o-Way
Installing the runtime fixes the problem. Great. Should be added to installer and readme.md.

franky920920 · 2021-11-01T08:55:00Z

Visual Studio 2015, 2017, 2019, and 2022 - x64

@stefansjfw , @Jay-o-Way Installing the runtime fixes the problem. Great. Should be added to installer and readme.md.

Converting to #issue-docs for this.

stefansjfw · 2021-11-01T08:55:34Z

Thanks for checking! I'm checking how to include it in installer. For now, quick fix is installing it manually

Jay-o-Way · 2021-11-01T08:57:01Z

installing it manually

Okay. Which version? Or do i need all?

stefansjfw · 2021-11-01T08:57:47Z

Visual Studio 2015, 2017, 2019, and 2022 - x64

https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-160

Jay-o-Way · 2021-11-01T09:00:38Z

Okay if that's all, I'll check if i can add this to my pr. It's waiting to be merged 🤞🏻

stefansjfw · 2021-11-01T10:16:59Z

@Jay-o-Way No docs updates needed. Everything needed is shipped within PT installation with this PR

htcfreek · 2021-11-01T10:32:06Z

@Jay-o-Way No docs updates needed. Everything needed is shipped within PT installation with this PR

I disagree. For dotnet we have an entry too.

stefansjfw · 2021-11-01T10:36:28Z

@Jay-o-Way No docs updates needed. Everything needed is shipped within PT installation with this PR

I disagree. For dotnet we have an entry too.

We are not installing anything in addition to PT here (PR)..
We already use/ship same runtime libs for ImageResizer, PowerLauncher, etc.. I just reused these for PowerRename now.

htcfreek · 2021-11-01T10:38:15Z

@Jay-o-Way No docs updates needed. Everything needed is shipped within PT installation with this PR

I disagree. For dotnet we have an entry too.

We are not installing anything in addition to PT here (PR)..
We already use/ship same runtime libs for ImageResizer, PowerLauncher, etc.. I just reused these for PowerRename now.

Okay. Make sense.

htcfreek · 2021-11-01T11:40:58Z

Still, fact is that it needs to be installed in order for PowerToys to run properly. That counts as "required" to me. Therefore adding it to install.md

Not it doesn't need to install. Only some parts (dlls) of the runtime are shipped with PT setup and copied into Modul folders.

crutkas · 2021-11-01T19:51:50Z

so is the installer missing bits due to the rewrite?

crutkas · 2021-11-01T19:52:47Z

@stefansjfw can we test on a clean VM install with 0.49.1 to verify

htcfreek · 2021-11-01T20:10:04Z

@stefansjfw can we test on a clean VM install with 0.49.1 to verify

After installing vc runtime 2015-2019 it works on my system.

stefansjfw · 2021-11-01T21:52:48Z

@stefansjfw can we test on a clean VM install with 0.49.1 to verify

Already did this and confirmed that issue is there. Linked PR fixes the issue.

ghost · 2021-11-26T21:40:33Z

After installing Microsoft Visual C++ redistributable it worked for one time. After a reboot the application starts and closes immediatelly. You can see the application for one or two seconds and then it will be terminated, Any thoughts about it? Using Win 10

stefansjfw · 2021-11-29T10:52:18Z

@mfitzen I believe you are now hitting different issue tracked here #14356. This should also be fixed in the next release which should be coming soon (in a few days).

crutkas · 2021-11-30T19:59:22Z

This is fixed in 0.51. Please head over to our releases and get the update! https://aka.ms/installpowertoys

ghost · 2021-11-30T21:23:07Z

@mfitzen I believe you are now hitting different issue tracked here #14356. This should also be fixed in the next release which should be coming soon (in a few days).

Seems to work with the new release. Thanks!

Jay-o-Way added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Oct 29, 2021

Jay-o-Way changed the title ~~[Power Rename] not opening when clicked in menu, first time after update~~ [Power Rename] not opening menu anymore Oct 29, 2021

Jay-o-Way changed the title ~~[Power Rename] not opening menu anymore~~ [Power Rename] not opening anymore Oct 29, 2021

franky920920 added the Product-PowerRename Refers to the PowerRename PowerToy label Oct 30, 2021

htcfreek added the Severity-Regression This was working in a previous release label Oct 30, 2021

franky920920 added Issue-Docs Documentation issue that needs to be improved and removed Issue-Bug Something isn't working Severity-Regression This was working in a previous release labels Nov 1, 2021

stefansjfw mentioned this issue Nov 1, 2021

[Installer] Add PowerRename Runtime dependency #14183

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stefansjfw added the Status-In progress This issue or work-item is under development label Nov 1, 2021

stefansjfw self-assigned this Nov 1, 2021

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crutkas removed Issue-Docs Documentation issue that needs to be improved Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Nov 1, 2021

stefansjfw added Resolution-Fix Committed Fix is checked in, but it might be 3-4 weeks until a release. and removed Status-In progress This issue or work-item is under development labels Nov 2, 2021

franky920920 mentioned this issue Nov 4, 2021

PowerRename not working #14265

Closed

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franky920920 mentioned this issue Nov 10, 2021

crash after I click PowerRename #14356

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franky920920 mentioned this issue Nov 19, 2021

Can not launch the PowerRename #14540

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This was referenced Nov 22, 2021

PowerRename runs for hours at high CPU without UI if invoked on certain areas of File Explorer #14576

Closed

[Settings] Can't type anymore #14634

Closed

Jay-o-Way mentioned this issue Nov 27, 2021

Rename file extensions case sensitive #14665

Closed

1 task

crutkas closed this as completed Nov 30, 2021

[Power Rename] not opening anymore #14076

[Power Rename] not opening anymore #14076

Comments

Jay-o-Way commented Oct 29, 2021 • edited Loading

Microsoft PowerToys version

Area(s) with issue?

Steps to reproduce

✔️ Expected Behavior

❌ Actual Behavior

htcfreek commented Oct 29, 2021

Jay-o-Way commented Oct 29, 2021

Jay-o-Way commented Oct 29, 2021 • edited Loading

sobraonain commented Oct 30, 2021

htcfreek commented Oct 30, 2021

htcfreek commented Oct 30, 2021

Jay-o-Way commented Oct 30, 2021

htcfreek commented Oct 31, 2021

niels9001 commented Oct 31, 2021

stefansjfw commented Nov 1, 2021

htcfreek commented Nov 1, 2021 • edited Loading

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htcfreek commented Nov 1, 2021

stefansjfw commented Nov 1, 2021

htcfreek commented Nov 1, 2021 • edited Loading

Event log:

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