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🆕 📝 documentation: Add stakeholder mapping exercise (#125)
* Add new stakeholder mapping exercise * Also added a table shortcut to the theme -- will make another PR in that repo * Couldn't figure out how to add images, examples are just links for now * update tags 'stakholder mapping' -> 'exercises' * one sentence per line
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title: Stakeholder Mapping Exercise | ||
description: Map key stakeholders and their roles. Create documentation that maps open source works to key stakeholders and their method of participation in the community. | ||
tags: ["exercises"] | ||
categories: "documentation" | ||
downloadBtn: "true" | ||
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--- | ||
:toc: | ||
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Map key stakeholders and their roles. | ||
Create documentation that maps open source works to key stakeholders and their method of participation in the community. | ||
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== Introduction | ||
Stakeholder mapping is the process of identifying and visualizing the stakeholders in your open source project. | ||
This visual map can help you understand the composition and roles of the community that influences and builds your project. | ||
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Your open source community should include internal stakeholders at your company along with external stakeholders. | ||
If your company already has a way to define stakeholders, use that to avoid context switching. | ||
If not, use whatever makes sense for the people and partners around your open source project. | ||
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== Exercise | ||
_**Exercise:** Map key stakeholders and their roles. | ||
Create documentation that maps open source works to key stakeholders and their method of participation in the community._ | ||
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This is a great exercise to do in person using sticky notes, or using a tool like https://miro.com/[miro]. | ||
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1. List all your stakeholders. | ||
This could include: | ||
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* Contributors / potential contributors / ideal contributors. | ||
This can be broken out into different types of contributors: documentation writers, help desk, engineers, designers, etc | ||
* Current and potential partner organizations | ||
* Users / customers / early adopters | ||
* Internal stakeholders: executives, product owners, engineering / design | ||
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2. For each stakeholder group, list the role they have (or could have) on your open source product. | ||
This could include: | ||
* Contributing ideas or feedback | ||
* Contributing code / design | ||
* Answering support questions | ||
* Using the product | ||
* Project leadership / decision making | ||
* Setting vision | ||
* Project management | ||
* … and more! | ||
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3. For each stakeholder group, list their interest or motivation in your open source product. | ||
Why do they use or contribute to this project? You may not be able to answer this for each group, but complete what you can. | ||
This information will help you build a community engagement plan. | ||
This could include: | ||
* To learn / get mentorship | ||
* The impact on sustainable development goals | ||
* To contribute to the project mission | ||
* To solve a problem they have | ||
* It’s free | ||
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4. Do your stakeholders groups interact with each other? If so, draw a line between the groups and label their relationship. | ||
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== Template | ||
This exercise works best in a more visual format where you can move notes and draw lines to represent connections. | ||
If that’s not available, here’s a table template. | ||
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**Open Source Community Mapping Template** | ||
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{{<table "table">}} | ||
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| Stakeholder | Role | Motivation | Open Source Work | | ||
|----------|----------|----------|----------| | ||
| < stakeholder 1 > |||| | ||
| < stakeholder 2 > |||| | ||
| < stakeholder 3 > |||| | ||
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{{</table>}} | ||
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== Examples | ||
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https://commons.wikimedia.org/wiki/File:Structured_Data_on_Wikimedia_Commons_-\_stakeholder_map\_-_June_2017.png[Structured Data on Wikimedia Commons - stakeholder map CC BY-SA 3.0 Wikimedia Foundation] | ||
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https://flickr.com/photos/kl/9358533674/in/photolist-ffYW1S-fV7DoF-bUVh5D-VUxHaG-dDst1U-qZmKsq-rgUeN2-dCtcYe-dki2wo-WBVGAh-dCyDcm-dDdKsB-dDn5p2-dCyDff-VUxG6s-dDj8Hb-dDsthQ-WYrKMx-dDj8UL-dDn5jM-2hUr9cK-dDdKqe-dDn5hn-TwaGVh-dCtdak-TwaHbY-dDdKnB-dCyD3q-WyuKyJ-WYrHpB-VUxswy-TkYWFS-WytzaE-SifH7J-VTiJyh-SifHD5-dQQa22-WzDYiY-TomK2T-2hvQngX-WUquuf-dQVJ9J-2hvQmad-TomKaD-dQQ9MX-W6fKXj-X6wzRy-V3pRU9-dQQ9Hp-dQQ9AB[Mapping out stakeholders CC BY-SA 2.0 Kennisland on Flickr] |