Fix omni-channel-capacity-management (#669) #670
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dremin
requested review from
Romanti-Ezer,
trogers-twilio and
dahamilton-twilio
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0 ESLint error(s) and 0 ESLint warning(s) found in pull request changed files. |
trogers-twilio
approved these changes
Dec 9, 2024
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Summary
The serverless function that the omni-channel-capacity-management feature uses is only intended to be used by supervisors or admins. This broke the feature for agents. Updated this function to be usable by agents when a workerSid is not provided, which will modify the current worker's channel.
Checklist