Bugtracker

#Requirements

##General

• collect actual incidents regarding to software bugs
• schedule release cycles
• organize tasks and team members
  • creation of different projects / subprojects
• maybe document changes (also for later consultation)
• minimal overhead to stay focused on fixing bugs
• plausible and intuitive way to discuss issues
• notifications (Email, RSS-feed, ...)
• search

##Technical

• easy to install
• web-based
• mature software
• easy to extend (via plugins)
  • scm integration (git, svn, ...)
• rights-management (perhaps allow anonymous users to file bugs)
• Optional provide an API to use service-hooks
  • easy integration with metalcon. So a user can use a feedback form within the metalcon web-UI and don't has to hassle around with all the bugtracker related things. They may don't be able to use it.

#Popular Bugtracker software

MantisBT

Language	Stack	Link	Current Version	Demo
PHP	Apache or Nginx, MySQL, PHP5 and it's related mods	http://www.mantisbt.org/	1.2.17	Demo

###Pros

• easy installation and administration
• allow anonymous access and issue creation
• provides roadmaps
• provides integrated wiki

###Cons

• old-fashioned user interface
• external interaction via SOAP-interface which may not be trivial to integrate
• git integration not really straight-forward

Bugzilla

Language	Stack	Link	Current Version	Demo
Perl	Apache or Nginx, MySQL, Perl 5.8.1+ and it's related mods	http://www.bugzilla.org/	4.4.2	Demo

###Pros

• well-known software
• intuitive interface
• code snippets can be attached to an issue
• very good extension archive
• easy to install scm integration, test-case management, wiki and so on
• REST interface for external interaction

###Cons

• installation issues regarding to perl may be hard to figuring out

Trac

Language	Stack	Link	Current Version	Demo
Python	Apache, MySQL, Python 2.5+, setuptools, Genshi	http://trac.edgewall.org/	1.0.1	Demo

###Pros

• The Genshi frontend supports some reddit-like user interaction which may be good for feature requests from users and other everyday work of developers
• Integrated:
  • Git integration
  • Wiki
  • project management capabilites
  • Project overview (so called Journal)
  • support for mailingslists

###Cons

• easy_install may lead to some dependency clashes (but it's a rare case, just mentioning it)
• external interaction via REST or SOAP seems to be a little bit hard to integrate

Redmine

Language	Stack	Link	Current Version	Demo
Ruby	Apache or Nginx, MySQL, Phusion-Passenger, RVM	http://www.redmine.org	2.2.50	Demo

Due to some non-trivial dependencies, I recommend to use a PPA to install Redmine

Redmine PPA for Ubuntu: https://launchpad.net/~ondrej/+archive/redmine

Tutorial: How to install Redmin on Ubuntu 12.10

###Pros

• Integrated:
  • Wiki
  • Projectmanagement capabilities
  • SCM integration nearly out-of-the-box (via configuration.yml)
• very active community
  • a shitload of plugins can be found on GitHub

###Cons

• Tutorials and documentation dealing setting up Redmine are often incomplete or too old
• Some basic understanding of Ruby, Ruby on Rails and Ruby Deployment is absolutley mandatory!
• Mail notifications are not easy to configure
  • using the sendmail-daemon may straighten things a little bit