As of 8/31/21 buses show, but all stops/buses say "no predictions"

[JarrettBillingsley]

It was working Monday, but now it's not, and now I cry.

[JarrettBillingsley]

I cleared the app data/cache and now the problem is worse - routes no longer appear on the map, just lonely buses floating in a soup of streets. But maybe that's pointing to an underlying problem (route data not available?)

[epicstar]

I actually don't see the problem on 8.x of the app... So either the cache mechanism is broken on 7.x or that the route API doesn't support XML anymore. (At least... I think 7.x uses XML while 8.x uses all json). It's been a while. @mikeantonacci is looking into it.

[bbukh]

I can confirm the issue in version 7.0.7 of the app (the latest on the Play Store). Where is the version 8.x available from?

[JarrettBillingsley]

Glad to see it's being looked into! I was worried the app was abandoned. I'm guessing 8.x is your development version?

[mikeantonacci]

Yes. I'm still looking into it, but it does so far seem like it might be better in 8.x versions. You actually can get version 8.0.2-beta currently if you want to try that by switching to the beta release in the Google Play store.

…

On Tue, Sep 7, 2021, 2:39 PM Jarrett Billingsley ***@***.***> wrote: Glad to see it's being looked into! I was worried the app was abandoned. I'm guessing 8.x is your development version? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#339 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AB7GPEMK5XZCYLHOU3GNELDUAZL6HANCNFSM5DGXWXWA> . Triage notifications on the go with GitHub Mobile for iOS <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> or Android <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>.

[JarrettBillingsley]

I got into the 8.x beta and can confirm it's working!

[epicstar]

I promoted the beta to production. That'll fix the immediate issue. There are still issues with routes being partially shown. I've already contacted TrueTime and Port Authority for a fix.

[JarrettBillingsley]

It doesn't help that the past few days the buses seem to be having a lot of trouble with their identification/transponders (it's like a third of the buses say WRONG CODE on the LED display, and don't show up on the map at all)

[shashankov]

I'm on the beta version (8.0.2) but even as of today I see only buses on the map but no route lines and no predictions as with the OP.

[epicstar]

Ok, so the current issue right now is that we have to update the app using the v3 API of TrueTime.

The Sept 8 issue has been already fixed which was that Port Authority sunsetted the XML format of the routes; v8.x.x of the app used TrueTime v2 JSON while 7.x used TrueTime v2 XML (yikes).

A couple weeks (?) after, Port Authority servers went down consistently (Sep 21?), and the fix of the outages unintentionally completely sunseted all of v2 API's routes and predictions. The fix will be to use v3 of the TrueTime API. @mikeantonacci is volunteering his time to update the app to v3. It's not the most straightforward as v2 and v3 are breaking API changes. Note the fast-track change he has to make will not yet put T on the app.

Fortunately, @mikeantonacci's fix will get us to the point where we can probably put the T on given a decent amount of refactoring.

In other words, the problem after the Port Authority instability fix is no longer Port Authority's problem. It's PAT Tracks, or ours. Yes, since the instability fix, we've known the issue for a LONG time. I've communicated the issue on FB but haven't had the chance to respond to all the negative reviews.

I really want to work on other features (like put the T on the app, and other cool BS). However, @mikeantonacci is a one-man crew for now. A CMU Masters program has put me on a 3x a week allnighter schedule until semester end. Apologies.

[epicstar]

It's been fixed. Please give all credit to @mikeantonacci.

We're doing a hardcoded version of some fields in v3 of the TrueTime API. When time allows, we'll start developing on all the features of the TrueTime v3 API (#322 ).

the 9.0.0 release candidate is still processing. Once we know the code works as expected, we'll release it to the general public shortly after.

[shashankov]

Appreciate it! Thanks!