cloud: remove the beta info for IM via Lark

TOC-tidb-cloud.md

@@ -811,10 +811,10 @@
       - [Subscribe via Zoom](/tidb-cloud/monitor-alert-zoom.md)
     - Connected: IM Ticket Creation and Update Subscription
       - [Create Tickets and Subscribe to Ticket Updates via Slack](/tidb-cloud/connected-slack-ticket-creation.md)
-      - [Create Tickets and Subscribe to Ticket Updates via Lark](/tidb-cloud/connected-lark-ticket-creation.md) ![BETA](/media/tidb-cloud/blank_transparent_placeholder.png)
+      - [Create Tickets and Subscribe to Ticket Updates via Lark](/tidb-cloud/connected-lark-ticket-creation.md)
     - Connected: IM Interaction for Support Tickets
       - [Interact with Support Tickets via Slack](/tidb-cloud/connected-slack-ticket-interaction.md)
-      - [Interact with Support Tickets via Lark](/tidb-cloud/connected-lark-ticket-interaction.md) ![BETA](/media/tidb-cloud/blank_transparent_placeholder.png)
+      - [Interact with Support Tickets via Lark](/tidb-cloud/connected-lark-ticket-interaction.md)
   - [Get Support](/tidb-cloud/tidb-cloud-support.md)
 - FAQs
   - [TiDB Cloud FAQs](/tidb-cloud/tidb-cloud-faq.md)

tidb-cloud/connected-ai-chat-in-im.md

@@ -9,7 +9,7 @@ The AI chat in Instant Message (IM) powered by PingCAP, is an offering to invite
 
 ## Limitation
 
-Currently, the ticket support feature for [Lark](https://www.larksuite.com/) is still in beta and is available upon request. If you are interested in trying this feature, contact TiDB Cloud support at <a href="mailto:[email protected]">[email protected]</a> or reach out to your Technical Account Manager (TAM).
+Currently, the ticket support feature for [Slack](https://slack.com/) and [Lark](https://www.larksuite.com/) is available upon request. If you are interested in trying this feature, contact TiDB Cloud support at <a href="mailto:[email protected]">[email protected]</a> or reach out to your Technical Account Manager (TAM).
 
 ## Example
 

tidb-cloud/connected-lark-ticket-creation.md

@@ -9,7 +9,7 @@ For customers subscribed to the **Enterprise** [support plan](/tidb-cloud/connec
 
 > **Note:**
 >
-> The ticket support feature for Lark is still in beta and is available upon request. If you are interested in trying this feature, contact TiDB Cloud support at <a href="mailto:[email protected]">[email protected]</a> or reach out to your Technical Account Manager (TAM).
+> The ticket support feature for Lark is available upon request. If you are interested in trying this feature, contact TiDB Cloud support at <a href="mailto:[email protected]">[email protected]</a> or reach out to your Technical Account Manager (TAM).
 
 ## Create a support ticket
 

tidb-cloud/connected-lark-ticket-interaction.md

@@ -9,7 +9,7 @@ For customers subscribed to the **Premium** [support plan](/tidb-cloud/connected
 
 > **Note:**
 >
-> The ticket support feature for Lark is still in beta and is available upon request. If you are interested in trying this feature, contact TiDB Cloud support at <a href="mailto:[email protected]">[email protected]</a> or reach out to your Technical Account Manager (TAM).
+> The ticket support feature for Lark is available upon request. If you are interested in trying this feature, contact TiDB Cloud support at <a href="mailto:[email protected]">[email protected]</a> or reach out to your Technical Account Manager (TAM).
 
 ## Interact with support tickets
 

tidb-cloud/connected-slack-ticket-creation.md

@@ -7,6 +7,10 @@ summary: Introduces detailed information about the Slack ticket creation and upd
 
 For customers subscribed to the **Enterprise** [support plan](/tidb-cloud/connected-care-detail.md), TiDB Cloud provides a ticket bot called **PingCAP Support Bot** in [Slack](https://slack.com/), to support quick ticket creation.
 
+> **Note:**
+>
+> The ticket support feature for Slack is available upon request. If you are interested in trying this feature, contact TiDB Cloud support at <a href="mailto:[email protected]">[email protected]</a> or reach out to your Technical Account Manager (TAM).
+
 ## Create a support ticket
 
 In the Slack support channel, you only need to mention **PingCAP Support Bot** and describe the problem in a message. Then, the ticket bot will send you a message with a **Raise request** button.

tidb-cloud/connected-slack-ticket-interaction.md

@@ -7,6 +7,10 @@ summary: Introduces detailed information about the Slack interaction for support
 
 For customers subscribed to the **Premium** [support plan](/tidb-cloud/connected-care-detail.md), TiDB Cloud provides a ticket bot called **Assist** in [Slack](https://slack.com/), to support more comprehensive interaction and management of support tickets.
 
+> **Note:**
+>
+> The ticket support feature for Slack is available upon request. If you are interested in trying this feature, contact TiDB Cloud support at <a href="mailto:[email protected]">[email protected]</a> or reach out to your Technical Account Manager (TAM).
+
 ## Interact with support tickets
 
 If an **Assist** app is added to the channel, you can use **Assist** to submit the ticket. There are two ways to submit the request.