Merge pull request #586 from jenkins-infra/dduportal-patch-1

Close LDAP outage

content/issues/2025-02-06-ldap-outage.md

@@ -1,19 +1,25 @@
 ---
 title: ldap outage
 date: 2025-02-07T01:40:00-00:00
-resolved: false
-resolvedWhen: 2025-02-07T09:00:00-00:00
+resolved: true
+resolvedWhen: 2025-02-07T08:40:00-00:00
 # Possible severity levels: down, disrupted, notice
 severity: down
 affected:
+  - ldap.jenkins.io
   - infra.ci.jenkins.io
-  - login accounts.jenkins.io
-  - login ci.jenkins.io
-  - login issues.jenkins.io
-  - login repo.jenkins-ci.org
-  - login weekly.ci.jenkins.io
+  - accounts.jenkins.io
+  - ci.jenkins.io
+  - issues.jenkins.io
+  - repo.jenkins-ci.org
+  - weekly.ci.jenkins.io
 section: issue
 ---
 
+[Final Message]
+The issue was identified to be an undocumented missing permission between Kubernetes and the LDAP data disk during Kubernetes Node upgrade.
+It has been fixed and persisted.
+
+[Initial Message]
 ldap service is down so no authentification for Jira, Artifactory, or Jenkins controllers.
 [Help desk 4531](https://github.com/jenkins-infra/helpdesk/issues/4531) is tracking progress on the issue.