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[Bug]: JASP shows empty Page when loading specific file #3219

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Johannes67480 opened this issue Feb 17, 2025 · 7 comments
Open
2 of 3 tasks

[Bug]: JASP shows empty Page when loading specific file #3219

Johannes67480 opened this issue Feb 17, 2025 · 7 comments
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OS: Windows 11 Waiting for requester If waiting for a long time it is reasonable to close an issue

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@Johannes67480
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JASP Version

0.19.3

Commit ID

No response

JASP Module

Unrelated

What analysis are you seeing the problem on?

on the spreadsheed editor

What OS are you seeing the problem on?

Windows 11

Bug Description

I was working on a File yesterday, after beeing finished for the day I saved it as a JASP-file and wanted to return to work today. When trying to open the file JASP would very shortly display the loadscreen and then show a blank page.

Image

When creating a new JASP file from the same CSV i startet from yesterday it works as inteded. Would be a shame if my work was lost.

Expected Behaviour

Best Case, i can be directed to load my file

Worst Case, I can avoid this error in the future not to do the same work over and over.

Steps to Reproduce

1.Open JASP
2.load File via "Open"
3.same outcome when doubleclicking the File from directory
...

Log (if any)

No response

More Debug Information

No response

Final Checklist

  • I have included a screenshot showcasing the issue, if possible.
  • I have included a JASP file (zipped) or data file that causes the crash/bug, if applicable.
  • I have accurately described the bug, and steps to reproduce it.
@Johannes67480
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UPDATE: The TEST-File i created does not work anymore either. So the problem was reproduced by waiting for a few minutes after Posting.

@boutinb
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boutinb commented Feb 17, 2025

@Johannes67480 Can you send us your JASP file?

@Johannes67480
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Johannes67480 commented Feb 17, 2025 via email

@boutinb
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boutinb commented Feb 17, 2025

You have to use GitHub to add a file: via email, the attached file is removed. GitHub does not accept JASP file, but you can just zip it and it works.

@boutinb
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boutinb commented Feb 17, 2025

Oh I see that you sent me to my email.

@JorisGoosen
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JorisGoosen commented Feb 17, 2025

@Johannes67480 ai ai!

This is not looking good indeed. Do you think it is possible to sent us some logs?
At least, sadly enough it looks like you can reproduce this easily, and it would be very practical to know what the logs say while this is being caused. So if you could turn logging on, then make a file with JASP. Then if that file is messed up too the logs can then tell me perhaps what went wrong

https://github.com/jasp-stats/jasp-desktop/blob/development/Docs/user-guide/logging-howto.md

@JorisGoosen
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Or if it is a one time thing this is quite unfortunate...
We can btw fix your jasp file if this is necessary, although I would also really like to figure out what happened.

@tomtomme tomtomme added Waiting for requester If waiting for a long time it is reasonable to close an issue and removed Bug labels Feb 17, 2025
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