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Unable to delete notes for a customer #398
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The previous output from tail -f storage/logs/laravel.log was wrong. I have edited the first post. Please see the new output. |
Hello, This should be fixed with the new update of IXP released yesterday. |
Hi, We have tried with the updates release and i am now able to delete notes. But this error message pop up 'Error running ajax query for https://xxx.xxx/api/v4/customer-note/delete/33 tail -f laravel.log |
Hello, When a not is added/updated/deleted ixp-manager send an email of notification. In your case it look like ixp manager try to send the email to an email address with a bad format, error : [2018-03-16 09:26:32] production.ERROR: Address in mailbox given [] does not comply with RFC 2822, 3.6.2.) In this error : Illuminate\Mail\Message->to('', 'Tomas'), it look like the user Tomas doesn't have email address or an email address with bad format. Can you check for this user if there is a validate email address linked to Tomas user. |
Thank you, works now! |
ISSUE TYPE
OS
VERSION
ENVIRONMENT
CONFIGURATION
cat .env | egrep -v '(^#|^\s*$|^DB_|^APP_KEY|^HELPDESK|^IDENTITY|^MAIL_|^IXP_API_RIR_PASSWORD|^IXP_API_PEERING_DB_)'
APP_DEBUG=false
APP_URL="removed"
APP_TIMEZONE="CET"
APP_LOG="single"
IXP_API_JSONEXPORTSCHEMA_PUBLIC=true
IXP_MULTIIXP_ENABLED=false
IXP_RESELLER_ENABLED=false
IXP_AS112_UI_ACTIVE=true
GRAPHER_BACKENDS="mrtg"
GRAPHER_BACKEND_MRTG_DBTYPE="log"
GRAPHER_BACKEND_MRTG_WORKDIR="/usr/local/ixp/data/grapher/mrtg"
GRAPHER_BACKEND_MRTG_LOGDIR="/usr/local/ixp/data/grapher/mrtg"
VIEW_SKIN="nix"
VIEW_SMARTY_SKIN="nix"
AUTH_ZF1_PWHASH="bcrypt"
SESSION_DRIVER=file
CACHE_DRIVER=memcached
DOCTRINE_PROXY_AUTOGENERATE=true
DOCTRINE_CACHE=memcached
IXP_FE_FRONTEND_DISABLED_CONSOLE=true
IXP_FE_FRONTEND_DISABLED_CUSTKIT=true
SUMMARY
Not able to delete a customer note from Home / Customers / customerX / Notes.
STEPS TO REPRODUCE
EXPECTED RESULTS
The note should be deleted
ACTUAL RESULTS
When clicking on the bin icon (to delete the note) this error came up: "Error! Could not delete the note from the server."
tail -f storage/logs/laravel.log
****************************** EXCEPTIONS *******************************
--------------------------- EXCEPTION --------------------------
Message: Undefined index: csrf-token
Line: 73
File: /usr/local/ixp/library/OSS/Controller/Action/Trait/CSRF.php
Trace:
#0 /usr/local/ixp/library/OSS/Controller/Action/Trait/CSRF.php(73): Illuminate\Foundation\Bootstrap\HandleExceptions->handleError(8, 'Undefined index...', '/usr/local/ixp/...', 73, Array)
#1 /usr/local/ixp/library/OSS/Controller/Action.php(151): IXP_Controller_Action->OSS_Controller_Action_Trait_CSRF_Init(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http), Array)
#2 /usr/local/ixp/library/OSS/Controller/Action.php(128): OSS_Controller_Action->initialiseTraits(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http), Array)
#3 /usr/local/ixp/library/IXP/Controller/Action.php(84): OSS_Controller_Action->__construct(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http), Array)
#4 /usr/local/ixp/vendor/zendframework/zendframework1/library/Zend/Controller/Dispatcher/Standard.php(281): IXP_Controller_Action->__construct(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http), Array)
#5 /usr/local/ixp/vendor/zendframework/zendframework1/library/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#6 /usr/local/ixp/vendor/zendframework/zendframework1/library/Zend/Application/Bootstrap/Bootstrap.php(105): Zend_Controller_Front->dispatch()
#7 /usr/local/ixp/vendor/zendframework/zendframework1/library/Zend/Application.php(384): Zend_Application_Bootstrap_Bootstrap->run()
#8 /usr/local/ixp/app/Exceptions/Handler.php(62): Zend_Application->run()
#9 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(83): IXP\Exceptions\Handler->render(Object(Illuminate\Http\Request), Object(Symfony\Component\HttpKernel\Exception\NotFoundHttpException))
#10 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(32): Illuminate\Routing\Pipeline->handleException(Object(Illuminate\Http\Request), Object(Symfony\Component\HttpKernel\Exception\NotFoundHttpException))
#11 /usr/local/ixp/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#12 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\Proxy\TrustProxies->handle(Object(Illuminate\Http\Request), Object(Closure))
#13 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#14 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#15 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle(Object(Illuminate\Http\Request), Object(Closure))
#16 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#17 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#18 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle(Object(Illuminate\Http\Request), Object(Closure))
#19 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#20 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#21 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\ValidatePostSize->handle(Object(Illuminate\Http\Request), Object(Closure))
#22 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#23 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#24 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle(Object(Illuminate\Http\Request), Object(Closure))
#25 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Illuminate\Http\Request))
#26 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing{closure}(Object(Illuminate\Http\Request))
#27 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#28 /usr/local/ixp/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request))
#29 /usr/local/ixp/public/index.php(85): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request))
#30 {main}
Array
(
[0] => Array
(
[file] => /usr/local/ixp/library/OSS/Controller/Trait/Error.php
[line] => 78
[function] => compact_debug_backtrace
[class] => OSS_Debug
)
)
HTTP_USER_AGENT: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.146 Safari/537.36
HTTP_COOKIE: PHPSESSID=lui4u98iv9nsa5gj481u7q1tr0; oss_prefs={"iLength":-1,"cdrs_period":"d","cdrs_settings":"hidden","cdrs_dataTables":true}; XSRF-TOKEN=eyJpdiI6Im5JZUFPbTM4OXh1Sk5rWWZ2XC9rVENBPT0iLCJ2YWx1ZSI6ImNtazA5cTM2MEpRQk9VNFoxOGdac2FMVkJzOG1FWDdyMkRoMmZ5XC9BMnpXRWwzSlZLMVwvdFRBR0gyNFloVEs2MXpcL1Q5ZndsR21zWW1oS2VCUmZ0YTFRPT0iLCJtYWMiOiJjOTgzNTc5Y2JiMzBmY2Q0YmQxMWRkODgzOTMwYjU2ZjRiYWY1MzNjMWZiNTg4ZmQ4NGM4ZWNmNzg5MGQzYjM0In0%3D; laravel_session=eyJpdiI6IkQzekdHaXM1U0lTUFhPVVBPOUVSXC93PT0iLCJ2YWx1ZSI6IjBpWlZSQXd6NlN6ODlTQnFKQWNmcGhlRHZlbnpFbzZ3c0lKTHFmbmJOdVRTYThGV3J1cExHKzVnZloxXC9nMzdrSElRaElSNzZKSkJoOXd1Mkw1XC9nRWc9PSIsIm1hYyI6IjI4ODNiY2FiMGE5MWI1N2FhMzVkMjIzYjNiYWU3M2YxMmJmMjk3Y2EyNjkxMThlMDljMTVlYjU4Y2RlYzRiYzAifQ%3D%3D
REMOTE_PORT: 51860
REQUEST_METHOD: GET
REQUEST_URI: /customer-notes/ajax-delete/id/25
IMPORTANCE
Minor fault
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