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Add troubleshooting section for unblocking DLLs #2481

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Nov 12, 2024
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Add troubleshooting section for unblocking DLLs #2481

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20 changes: 19 additions & 1 deletion docs/setup-auto-instrumentation.asciidoc
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Expand Up @@ -463,4 +463,22 @@ A semi-colon separated list of targets for profiler logs. Valid values are
The default value is `file`, which logs to the directory specified by
`ELASTIC_APM_PROFILER_LOG_DIR` environment variable.

This takes precedence over the now deprecated `ELASTIC_APM_PROFILER_LOG_TARGETS`
This takes precedence over the now deprecated `ELASTIC_APM_PROFILER_LOG_TARGETS`

[float]
==== Troubleshooting

[float]
[[windows-blocked-dlls]]
===== DLLs are blocked on Windows

Windows may automatically block downloaded DLL files if it considers them suspicious.

To unblock a DLL file on Windows, you can do the following:

- Right-click the DLL file in File Explorer
- Select Properties
- In the General tab, look for the Security section at the bottom
- Select the Unblock check box and click OK

image::./images/unblock-profiler-dll.png[Unblock DLL in Windows file properties]