Performing ICLA signature no confirmation email dispatch and signed document not added to s3 bucket

[jarias-lfx]

Summary

While performing an ICLA signature. The contributor receives an email with a copy of the document. This is not happening. Also the signed PDF is not attached to S3.

Background

1. Perform a ICLA signature
2. Sign the Document using Docusign
3. Contributor never received an email with a document copy
4. Signed PDF is not getting attached to S3.

Expected behavior

After signing ICLA the contributor should receive a copy of the signed document and the document should be uploaded to S3.

Environment

Please complete the following information:

• Environment:
  • ALL
  • DEV
  • STAGING
  • PROD
• Browser:
  • Chrome/Brave
  • Firefox
  • Opera
  • Vivaldi
  • LibreWolf
  • SRware Iron
  • Dissenter
  • Slimjet
  • Midori
  • Edge
  • Lynx

[jarias-lfx]

Adding my ICLA test record.

{
 "signature_id": "6e14738e-f121-4043-933c-f16bd064f97d",
 "date_modified": "2024-02-16T19:29:37Z",
 "signature_acl": [
  "github:93140557"
 ],
 "signature_approved": true,
 "signature_callback_url": "https://api-gw.platform.linuxfoundation.org/cla-service/v4/signed/individual/9522512/221058575/1522",
 "signature_document_major_version": 2,
 "signature_envelope_id": "d7d47989-25d5-4ffe-aa7f-a7f1fd58d980",
 "signature_project_id": "d8cead54-92b7-48c5-a2c8-b1e295e8f7f1",
 "signature_reference_id": "04581041-79ab-401b-96be-6b44c85c3a46",
 "signature_reference_type": "user",
 "signature_return_url": "https://github.com/open-telemetry/opentelemetry-rust/pull/1522",
 "signature_return_url_type": "Github",
 "signature_signed": true,
 "signature_sign_url": "https://na3.docusign.net/Signing/MTRedeem/v1/e4fcd2bc-139e-4949-b3ca-374c8fda4979/na?slt=eyJ0eXAiOiJNVCIsImFsZyI6IlJTMjU2Iiwia2lkIjoiOGFlYzFjZjQtYmE4NS00MDM5LWE1MmItYzVhODAxMjA3N2EyIn0.AQYAAAABAAMABwCAUtdxJS_cSAgAgPLo-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_AAAaDyQmL9xI.Zhf8DKE4IUWiU-2gDQ75iEj4RZagEO891d_74ionMbqrVvkJxEkJX9rFCaeqlvWMXTFuIR4Oer47HoUgW_e8amm0k0totO-zsmpZpeOBeG38M9A4cLgaZBKH9i8CwNkwNFLAPLWYSFscnYNYaVZ0vKfX2EQ4y2on-j1fETugzoDlgfuxd2IjU4gvamxnM_CgmFNlpuRM_V3gXO2BZQpkDwXYL3CSpk54gaq8e1pSXh5AgUMxvRY3Gc3Zz3twXWmaPdnG4Qb-UdPdf9kygD8QlHlWF19fSAC-HdzFouUdgDSIloUwGs9LZ68e9VqACy2lm6jniS6z5eVdJ1AxecpsxA",
 "signature_type": "cla",
 "signed_on": "2024-02-16T19:29:37Z",
 "sigtype_signed_approved_id": "icla#true#true#04581041-79ab-401b-96be-6b44c85c3a46",
 "user_docusign_date_signed": "2024-02-16T11:29:16.73",
 "user_docusign_name": "Juansebastian Arias",
 "user_docusign_raw_xml": "<?xml version=\"1.0\" encoding=\"utf-8\"?><DocuSignEnvelopeInformation xmlns:xsd=\"http://www.w3.org/2001/XMLSchema\" xmlns:xsi=\"http://www.w3.org/2001/XMLSchema-instance\" xmlns=\"http://www.docusign.net/API/3.0\"><EnvelopeStatus><RecipientStatuses><RecipientStatus><Type>Signer</Type><Email>[email protected]</Email><UserName>Juansebastian Arias</UserName><RoutingOrder>1</RoutingOrder><Sent>2024-02-16T11:28:24.713</Sent><Delivered>2024-02-16T11:28:31.017</Delivered><Signed>2024-02-16T11:29:16.73</Signed><DeclineReason xsi:nil=\"true\" /><Status>Completed</Status><RecipientIPAddress>45.239.65.193</RecipientIPAddress><ClientUserId>6e14738e-f121-4043-933c-f16bd064f97d</ClientUserId><CustomFields /><TabStatuses><TabStatus><TabType>SignHere</TabType><Status>Signed</Status><XPosition>275</XPosition><YPosition>21</YPosition><TabLabel>sign</TabLabel><TabName>Please Sign</TabName><TabValue /><DocumentID>522457</DocumentID><PageNumber>3</PageNumber></TabStatus><TabStatus><TabType>Custom</TabType><Status>Signed</Status><XPosition>252</XPosition><YPosition>163</YPosition><TabLabel>full_name</TabLabel><TabName>Full Name</TabName><TabValue>Juansebastian Arias</TabValue><DocumentID>522457</DocumentID><PageNumber>3</PageNumber><OriginalValue /><CustomTabType>Text</CustomTabType></TabStatus><TabStatus><TabType>Custom</TabType><Status>Signed</Status><XPosition>242</XPosition><YPosition>396</YPosition><TabLabel>country</TabLabel><TabName>Country</TabName><TabValue>Costa Rica</TabValue><DocumentID>522457</DocumentID><PageNumber>3</PageNumber><OriginalValue /><CustomTabType>Text</CustomTabType></TabStatus><TabStatus><TabType>Custom</TabType><Status>Signed</Status><XPosition>117</XPosition><YPosition>279</YPosition><TabLabel>mailing_address2</TabLabel><TabName>Mailing Address</TabName><TabValue>San Jose</TabValue><DocumentID>522457</DocumentID><PageNumber>3</PageNumber><OriginalValue /><CustomTabType>Text</CustomTabType></TabStatus><TabStatus><TabType>Custom</TabType><Status>Signed</Status><XPosition>335</XPosition><YPosition>223</YPosition><TabLabel>mailing_address1</TabLabel><TabName>Mailing Address</TabName><TabValue>Llorente, Tibas</TabValue><DocumentID>522457</DocumentID><PageNumber>3</PageNumber><OriginalValue /><CustomTabType>Text</CustomTabType></TabStatus><TabStatus><TabType>Custom</TabType><Status>Signed</Status><XPosition>242</XPosition><YPosition>452</YPosition><TabLabel>email</TabLabel><TabName>Email</TabName><TabValue>[email protected]</TabValue><DocumentID>522457</DocumentID><PageNumber>3</PageNumber><OriginalValue>[email protected]</OriginalValue><CustomTabType>Text</CustomTabType></TabStatus><TabStatus><TabType>DateSigned</TabType><Status>Signed</Status><XPosition>756</XPosition><YPosition>106</YPosition><TabLabel>date</TabLabel><TabName>Date</TabName><TabValue>2/16/2024 | 11:29 AM PST</TabValue><DocumentID>522457</DocumentID><PageNumber>3</PageNumber></TabStatus></TabStatuses><RecipientAttachment><Attachment><Data>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</Data><Label>DSXForm</Label></Attachment></RecipientAttachment><AccountStatus>Active</AccountStatus><FormData><xfdf><fields><field name=\"full_name\"><value>Juansebastian Arias</value></field><field name=\"country\"><value>Costa Rica</value></field><field name=\"mailing_address2\"><value>San Jose</value></field><field name=\"mailing_address1\"><value>Llorente, Tibas</value></field><field name=\"email\"><value>[email protected]</value></field><field name=\"DateSigned\"><value>2/16/2024 | 11:29 AM PST</value></field></fields></xfdf></FormData><RecipientId>f338a1da-49e4-42ca-962e-d8f25a139f71</RecipientId></RecipientStatus></RecipientStatuses><TimeGenerated>2024-02-16T11:29:37.5212473</TimeGenerated><EnvelopeID>d7d47989-25d5-4ffe-aa7f-a7f1fd58d980</EnvelopeID><Subject>EasyCLA: CLA Signature Request for Cloud Native Computing Foundation (CNCF)</Subject><UserName>David Deal</UserName><Email>[email protected]</Email><Status>Completed</Status><Created>2024-02-16T11:28:24.043</Created><Sent>2024-02-16T11:28:24.76</Sent><Delivered>2024-02-16T11:28:31.44</Delivered><Signed>2024-02-16T11:29:16.73</Signed><Completed>2024-02-16T11:29:16.73</Completed><ACStatus>Original</ACStatus><ACStatusDate>2024-02-16T11:28:24.043</ACStatusDate><ACHolder>David Deal</ACHolder><ACHolderEmail>[email protected]</ACHolderEmail><ACHolderLocation>DocuSign</ACHolderLocation><SigningLocation>Online</SigningLocation><SenderIPAddress>18.225.195.34  </SenderIPAddress><EnvelopePDFHash /><CustomFields /><AutoNavigation>true</AutoNavigation><EnvelopeIdStamping>true</EnvelopeIdStamping><AuthoritativeCopy>false</AuthoritativeCopy><DocumentStatuses><DocumentStatus><ID>522457</ID><Name>Apache Style</Name><TemplateName /><Sequence>1</Sequence></DocumentStatus></DocumentStatuses></EnvelopeStatus></DocuSignEnvelopeInformation>"
}

[nickmango]

@thakurveerendras kindly review

[thakurveerendras]

Tested issue on dev site and found that ICLA signature confirmation email dispatch and signed document also added to s3 bucket

[thakurveerendras]

Tested issue on prod and found that after DocuSign ICLA email invitation with the name "EasyCLA: Individual CLA Signed for Test CLA Group" properly appears.

• Refer to the video clip:#4249.webm

• Don't have access to the S3 bucket at prod, So @jarias-lfx kindly confirm this case

• Able to access the PDF attached on the email link

[mlehotskylf]

This is fixed, closing this ticket.