Update issue templates

.github/ISSUE_TEMPLATE/issue.md

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+---
+name: Issue
+about: Technical issue related to the code in this repository
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+# 🚨 Please Read Before Submitting an Issue
+
+This repository is for [specific project name] and its codebase. If your issue is not directly related to the code or this project, please visit our **[Support Page](https://example.com/support)** for assistance.
+
+## Is Your Issue Related to This Repository?
+
+- [ ] Yes, my issue is related to the codebase, documentation, or a feature request.
+- [ ] No, my issue is related to account management, billing, or general support. *(Please stop here and use the [Support Page](https://example.com/support).)*
+
+## Description of the Issue (if related to this repository)
+
+[Provide a clear and concise description of the issue, including steps to reproduce, expected behavior, and any relevant screenshots.]
+
+---
+
+Thank you for contributing to [specific project name]!