montage sporadic freezes (possibly triggered by unstable RTSP)

[dseven]

Platform & OS Version

Windows 10 1909

The version of zmNinja you are reporting:

1.3.86

The version and OS of ZoneMinder you are using:

1.32.3, Ubuntu Xenial

Device details:

PC

What is the nature of your issue

Bug

Details

I have two monitors (Wyze V2 cams running Xiomi Dafang Hacks firmware) providing RTSP streams, which may not be 100% reliable. I have zmNinja on my Windows 10 desktop, showing the montage with the two monitors. Fairly often (on a daily basis), I find that one or both of the monitors in the montage has either frozen (with a full frame or a partial frame (bottom part all black)) or replaced with a broken image icon. Reloading the montage brings it back to life. It seems that these freezes correspond to termination of zma or/and zms processes on the server.

zmNinja Debug Logs

n/a

Zoneminder Logs

On this occasion, only one monitor froze:

Jan 28 11:33:33 d5db771f2fac zmwatch[14787]: INF [Restarting capture daemon for Front Yard, time since last capture 13 seconds (1580240013-1580240000)]       Jan 28 11:33:33 d5db771f2fac zmdc[14735]: INF ['zma -m 2' sending stop to pid 22596 at 20/01/28 11:33:33]
Jan 28 11:33:33 d5db771f2fac zma_m2[22596]: INF [zma_m2] [Got signal 15 (Terminated), exiting]
Jan 28 11:33:33 d5db771f2fac zmdc[14735]: INF ['zma -m 2' exited normally]
Jan 28 11:33:33 d5db771f2fac zmdc[14735]: INF ['zmc -m 2' sending stop to pid 22583 at 20/01/28 11:33:33]
Jan 28 11:33:33 d5db771f2fac zmc_m2[22583]: INF [zmc_m2] [Got signal 15 (Terminated), exiting]
Jan 28 11:33:33 d5db771f2fac zmdc[14735]: INF ['zmc -m 2' exited normally]
Jan 28 11:33:33 d5db771f2fac zmdc[14735]: INF ['zma -m 2' starting at 20/01/28 11:33:33, pid = 22734]
Jan 28 11:33:33 d5db771f2fac zmdc[22734]: INF ['zma -m 2' started at 20/01/28 11:33:33]
Jan 28 11:33:33 d5db771f2fac zmdc[14735]: INF [Starting pending process, zmc -m 2]
Jan 28 11:33:33 d5db771f2fac zmdc[14735]: INF ['zmc -m 2' starting at 20/01/28 11:33:33, pid = 22735]
Jan 28 11:33:33 d5db771f2fac zmdc[22735]: INF ['zmc -m 2' started at 20/01/28 11:33:33]
Jan 28 11:33:34 d5db771f2fac zmc_m2[22735]: INF [zmc_m2] [Starting Capture version 1.32.3]
Jan 28 11:33:34 d5db771f2fac zmc_m2[22735]: INF [zmc_m2] [Priming capture from rtsp://xxx:[email protected]:8554/unicast]
Jan 28 11:33:34 d5db771f2fac zmc_m2[22735]: INF [zmc_m2] [Stream open rtsp://xxx:[email protected]:8554/unicast, parsing streams...]

On this occasion, both monitors were presented broken image icons:

Jan 28 12:05:59 d5db771f2fac zms_m2[22974]: INF [zms_m2] [Got signal 15 (Terminated), exiting]
Jan 28 12:05:59 d5db771f2fac zms_m1[22975]: INF [zms_m1] [Got signal 15 (Terminated), exiting]
Jan 28 12:06:00 d5db771f2fac zma_m1[22452]: INF [zma_m1] [Front Door: 68100 - Analysing at 20.00 fps]
Jan 28 12:06:01 d5db771f2fac zmc_m2[22735]: INF [zmc_m2] [Front Yard: images:38900 - Capturing at 20.00 fps, capturing bandwidth 180755bytes/sec]
Jan 28 12:06:01 d5db771f2fac zmc_m1[22453]: INF [zmc_m1] [Front Door: images:72500 - Capturing at 20.00 fps, capturing bandwidth 164871bytes/sec]
Jan 28 12:06:02 d5db771f2fac zms_m2[22953]: INF [zms_m2] [Got signal 15 (Terminated), exiting]
Jan 28 12:06:02 d5db771f2fac zms_m1[22723]: INF [zms_m1] [Got signal 15 (Terminated), exiting]
Jan 28 12:06:04 d5db771f2fac zma_m2[22736]: INF [zma_m2] [Front Yard: 36600 - Analysing at 20.00 fps]
Jan 28 12:06:05 d5db771f2fac zma_m1[22452]: INF [zma_m1] [Front Door: 68200 - Analysing at 20.00 fps]
Jan 28 12:06:06 d5db771f2fac zmc_m2[22735]: INF [zmc_m2] [Front Yard: images:39000 - Capturing at 20.00 fps, capturing bandwidth 185040bytes/sec]
Jan 28 12:06:06 d5db771f2fac zmc_m1[22453]: INF [zmc_m1] [Front Door: images:72600 - Capturing at 20.00 fps, capturing bandwidth 164766bytes/sec]

Web Server Error Logs

n/a

[welcome]

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you follow the issue template or I may not respond.

[pliablepixels]

Image callback errors are not called when we are streaming. Investigate CMD_QUERY
https://url?view=request&request=stream&connkey=CCCCC&TOKEN/AUTH&command=99

[pliablepixels]

Closing as I believe this is resolved. Will be part of next release.