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Video stream establishment failed with error #108

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Hantoniorl opened this issue Feb 4, 2024 · 5 comments
Closed

Video stream establishment failed with error #108

Hantoniorl opened this issue Feb 4, 2024 · 5 comments

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@Hantoniorl
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Describe the bug
Since the last update of this app on the Xbox (an hour ago), I can't play streamed games from my PC. The error is "Video stream establishment failed with error - 1313558101".

App sometimes closes with no error. I've tried with Nvidia and also Sunshine. It works well on other devices (Android Phone, Steam Deck).

To Reproduce
Steps to reproduce the behavior:

  1. Install Moonlight App on Xbox Series X.
  2. Install Sunshine on a Windows 10 PC on the same network.
  3. Open Moonlight on Xbox and pair it.
  4. Introduce pin on PC.
  5. Start streaming Desktop (default option).
  6. App will crash on Xbox. It will either show an error or just close.

Expected behavior
It should just work, like yesterday.

Screenshots or Videos
photo_2024-02-04_16-49-39
photo_2024-02-04_16-49-42

Logs

[2024:02:04:16:44:47]: Info: // Testing for available encoders, this may generate errors. You can safely ignore those errors. //
[2024:02:04:16:44:47]: Info: Trying encoder [nvenc]
[2024:02:04:16:44:47]: Info: 
Device Description : NVIDIA GeForce GTX 1080
Device Vendor ID   : 0x000010DE
Device Device ID   : 0x00001B80
Device Video Mem   : 8059 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 16358 MiB
Feature Level      : 0x0000B100
Capture size       : 2560x1080
Offset             : 0x0
Virtual Desktop    : 2560x1080
[2024:02:04:16:44:47]: Info: Active GPU has HAGS disabled
[2024:02:04:16:44:47]: Info: Using realtime GPU priority
[2024:02:04:16:44:47]: Info: Desktop resolution [2560x1080]
[2024:02:04:16:44:47]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2024:02:04:16:44:47]: Info: Display refresh rate [59.978Hz]
[2024:02:04:16:44:47]: Info: Requested frame rate [60fps]
[2024:02:04:16:44:47]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.645508,0.34082]
Green Primary      : [0.321289,0.621094]
Blue Primary       : [0.145508,0.0419922]
White Point        : [0.313477,0.329102]
Min Luminance      : 0.282 nits
Max Luminance      : 248.379 nits
Max Full Luminance : 248.379 nits
[2024:02:04:16:44:48]: Info: 
Device Description : NVIDIA GeForce GTX 1080
Device Vendor ID   : 0x000010DE
Device Device ID   : 0x00001B80
Device Video Mem   : 8059 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 16358 MiB
Feature Level      : 0x0000B100
Capture size       : 2560x1080
Offset             : 0x0
Virtual Desktop    : 2560x1080
[2024:02:04:16:44:48]: Info: Active GPU has HAGS disabled
[2024:02:04:16:44:48]: Info: Using realtime GPU priority
[2024:02:04:16:44:48]: Info: Desktop resolution [2560x1080]
[2024:02:04:16:44:48]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2024:02:04:16:44:48]: Info: Display refresh rate [59.978Hz]
[2024:02:04:16:44:48]: Info: Requested frame rate [60fps]
[2024:02:04:16:44:48]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.645508,0.34082]
Green Primary      : [0.321289,0.621094]
Blue Primary       : [0.145508,0.0419922]
White Point        : [0.313477,0.329102]
Min Luminance      : 0.282 nits
Max Luminance      : 248.379 nits
Max Full Luminance : 248.379 nits
[2024:02:04:16:44:48]: Info: SDR color coding [Rec. 601]
[2024:02:04:16:44:48]: Info: Color depth: 8-bit
[2024:02:04:16:44:48]: Info: Color range: [JPEG]
[2024:02:04:16:44:48]: Info: NvEnc: created encoder P1 two-pass
[2024:02:04:16:44:48]: Info: 
Device Description : NVIDIA GeForce GTX 1080
Device Vendor ID   : 0x000010DE
Device Device ID   : 0x00001B80
Device Video Mem   : 8059 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 16358 MiB
Feature Level      : 0x0000B100
Capture size       : 2560x1080
Offset             : 0x0
Virtual Desktop    : 2560x1080
[2024:02:04:16:44:48]: Info: Active GPU has HAGS disabled
[2024:02:04:16:44:48]: Info: Using realtime GPU priority
[2024:02:04:16:44:48]: Info: Desktop resolution [2560x1080]
[2024:02:04:16:44:48]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2024:02:04:16:44:48]: Info: Display refresh rate [59.978Hz]
[2024:02:04:16:44:48]: Info: Requested frame rate [60fps]
[2024:02:04:16:44:48]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.645508,0.34082]
Green Primary      : [0.321289,0.621094]
Blue Primary       : [0.145508,0.0419922]
White Point        : [0.313477,0.329102]
Min Luminance      : 0.282 nits
Max Luminance      : 248.379 nits
Max Full Luminance : 248.379 nits
[2024:02:04:16:44:48]: Info: SDR color coding [Rec. 601]
[2024:02:04:16:44:48]: Info: Color depth: 8-bit
[2024:02:04:16:44:48]: Info: Color range: [JPEG]
[2024:02:04:16:44:48]: Info: NvEnc: created encoder P1 two-pass
[2024:02:04:16:44:48]: Info: 
Device Description : NVIDIA GeForce GTX 1080
Device Vendor ID   : 0x000010DE
Device Device ID   : 0x00001B80
Device Video Mem   : 8059 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 16358 MiB
Feature Level      : 0x0000B100
Capture size       : 2560x1080
Offset             : 0x0
Virtual Desktop    : 2560x1080
[2024:02:04:16:44:48]: Info: Active GPU has HAGS disabled
[2024:02:04:16:44:48]: Info: Using realtime GPU priority
[2024:02:04:16:44:48]: Info: Desktop resolution [2560x1080]
[2024:02:04:16:44:48]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2024:02:04:16:44:48]: Info: Display refresh rate [59.978Hz]
[2024:02:04:16:44:48]: Info: Requested frame rate [60fps]
[2024:02:04:16:44:48]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.645508,0.34082]
Green Primary      : [0.321289,0.621094]
Blue Primary       : [0.145508,0.0419922]
White Point        : [0.313477,0.329102]
Min Luminance      : 0.282 nits
Max Luminance      : 248.379 nits
Max Full Luminance : 248.379 nits
[2024:02:04:16:44:48]: Info: SDR color coding [Rec. 601]
[2024:02:04:16:44:48]: Info: Color depth: 8-bit
[2024:02:04:16:44:48]: Info: Color range: [JPEG]
[2024:02:04:16:44:48]: Error: NvEnc: encoding format is not supported by the gpu
[2024:02:04:16:44:48]: Info: 
Device Description : NVIDIA GeForce GTX 1080
Device Vendor ID   : 0x000010DE
Device Device ID   : 0x00001B80
Device Video Mem   : 8059 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 16358 MiB
Feature Level      : 0x0000B100
Capture size       : 2560x1080
Offset             : 0x0
Virtual Desktop    : 2560x1080
[2024:02:04:16:44:48]: Info: Active GPU has HAGS disabled
[2024:02:04:16:44:48]: Info: Using realtime GPU priority
[2024:02:04:16:44:48]: Info: Desktop resolution [2560x1080]
[2024:02:04:16:44:48]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2024:02:04:16:44:48]: Info: Display refresh rate [59.978Hz]
[2024:02:04:16:44:48]: Info: Requested frame rate [60fps]
[2024:02:04:16:44:48]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.645508,0.34082]
Green Primary      : [0.321289,0.621094]
Blue Primary       : [0.145508,0.0419922]
White Point        : [0.313477,0.329102]
Min Luminance      : 0.282 nits
Max Luminance      : 248.379 nits
Max Full Luminance : 248.379 nits
[2024:02:04:16:44:49]: Info: SDR color coding [Rec. 601]
[2024:02:04:16:44:49]: Info: Color depth: 8-bit
[2024:02:04:16:44:49]: Info: Color range: [JPEG]
[2024:02:04:16:44:49]: Error: NvEnc: encoding format is not supported by the gpu
[2024:02:04:16:44:49]: Info: 
Device Description : NVIDIA GeForce GTX 1080
Device Vendor ID   : 0x000010DE
Device Device ID   : 0x00001B80
Device Video Mem   : 8059 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 16358 MiB
Feature Level      : 0x0000B100
Capture size       : 2560x1080
Offset             : 0x0
Virtual Desktop    : 2560x1080
[2024:02:04:16:44:49]: Info: Active GPU has HAGS disabled
[2024:02:04:16:44:49]: Info: Using realtime GPU priority
[2024:02:04:16:44:49]: Info: Desktop resolution [2560x1080]
[2024:02:04:16:44:49]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2024:02:04:16:44:49]: Info: Display refresh rate [59.978Hz]
[2024:02:04:16:44:49]: Info: Requested frame rate [60fps]
[2024:02:04:16:44:49]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.645508,0.34082]
Green Primary      : [0.321289,0.621094]
Blue Primary       : [0.145508,0.0419922]
White Point        : [0.313477,0.329102]
Min Luminance      : 0.282 nits
Max Luminance      : 248.379 nits
Max Full Luminance : 248.379 nits
[2024:02:04:16:44:49]: Info: SDR color coding [Rec. 709]
[2024:02:04:16:44:49]: Info: Color depth: 10-bit
[2024:02:04:16:44:49]: Info: Color range: [JPEG]
[2024:02:04:16:44:49]: Info: NvEnc: created encoder P1 10-bit two-pass
[2024:02:04:16:44:49]: Info: 
[2024:02:04:16:44:49]: Info: // Ignore any errors mentioned above, they are not relevant. //
[2024:02:04:16:44:49]: Info: 
[2024:02:04:16:44:49]: Info: Found H.264 encoder: h264_nvenc [nvenc]
[2024:02:04:16:44:49]: Info: Found HEVC encoder: hevc_nvenc [nvenc]
[2024:02:04:16:44:49]: Info: nvprefs: No need to modify application profile settings
[2024:02:04:16:44:49]: Info: nvprefs: No need to modify global profile settings
[2024:02:04:16:44:49]: Info: CLIENT CONNECTED
[2024:02:04:16:44:50]: Warning: Failed to install Steam audio drivers: 259
[2024:02:04:16:44:53]: Info: CLIENT DISCONNECTED
[2024:02:04:16:44:59]: Error: Initial Ping Timeout

Guest Information

  • Xbox Model: Xbox Series X.
  • TV Resolution: 4K. Has HDR but it's turned off.

Host Information

  • Operating System: Windows.
  • Host Software: GeForce Experience and Sunshine. Tested with both.
  • Monitor Resolutions: 2560x1080 reduced to 1920x1080 with QuickChangeResolution.exe.

Additional context
All problems began since the app updated on the Xbox. It worked last night. I've been playing using Nvidia Geforce, but I also tried Sunshine now, with and without scripts to change resolutions. I also tested using Geforce and Sunshine on an Android phone and a Steam Deck. It works with and without resolution scripts. I've also tried to reinstall the app on Xbox and the same on the PC. Different configurations, resolutions, codecs, bitrates, etc. Nothing seems to work.

I hope all this info is enough. I'll test a bit more just in case.

Thanks!
@yamalight
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Exactly same situation here after latest update from store (XSX). It either crashes on connect, or shows the error above.
Previous version was working fine, other clients still work fine as well, so it's definitely not a host error.

@TheElixZammuto
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Owner

It seems I've botched the update 😅
Planning to make a hotfix in a couple of hours, sorry for that!

@Hantoniorl
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Author

Yay! Thanks

@TheElixZammuto TheElixZammuto mentioned this issue Feb 4, 2024
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@TheElixZammuto
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Owner

I wasn't able to replicate but I reverted some uneeded changes and pushed version 1.15.7 to the store (should be online in a couple of hours). Let me know if it works!

This was referenced Feb 4, 2024
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Closed
@yamalight
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The update fixed it for me, works as expected again!

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@yamalight @TheElixZammuto @Hantoniorl