Unable to update organization after adding tag

[AlexisVZ]

Hallo,

I have code for updating an organization which runs fine. Thanks Erik !.

But now I tried to add a tag to an organization by adding the following code (VB.net), before the UpdateOrganization method:
Dim Tag As New ZendeskApi_v2.Models.Tags.Tag
Tag.Name = "MM"
Organization.Tags.Add(Tag)
api.Organizations.UpdateOrganization(Organization)

But after adding this code I receive the following error upon calling UpdateOrganization: "The remote server returned an error: (400) Bad Request."

Any help much appreciated.
Alexis

[artfulhacker]

@AlexisVZ can you update any information in the organization? i get 422 unprocessable entry no matter what

[AlexisVZ]

Hello Mike,

Yes I can, but only after the change illustrated in attached screenshot:

[cid:[email protected]]

Good luck !
Alexis

From: Mike Olsen [mailto:[email protected]]
Sent: dimanche 21 décembre 2014 08:02
To: eneifert/ZendeskApi_v2
Cc: Alexis Van Zeveren
Subject: Re: [ZendeskApi_v2] Unable to update organization after adding tag (#109)

@AlexisVZhttps://github.com/AlexisVZ can you update any information in the organization? i get 422 unprocessable entry no matter what

—
Reply to this email directly or view it on GitHubhttps://github.com//issues/109#issuecomment-67762200.

[cdw2025]

I see no attached screenshot [cid:[email protected]], but I need help with this exact problem. Thanks.

[artfulhacker]

Yea same. I figured it out, you can't reuse the Organization object response. I had to build a new one, copy the attributes over (the one I wanted to change) and send that with the request. Not impressed with this API or library after using it for several months now.

[cdw2025]

Thanks for the quick response!!! I'll try that.

I've also found that if you send the JSON over with:

/{org id}/tags.json "{"tags":["claims","eligibility","statements"]}"

that it works just fine! The same holds true for CustomFields as well.

None of this supported by this API wrapper of course. I had to futz the JSON before the request was sent.

[mozts2005]

Will look at ways to make this better. Please post any ideas for ways we can make this better for every one.

[StephenMP]

I'm unable to reproduce this issue using the latest code. The following code executes just fine:

var tag = new Tag();
var organization = api.Organizations.GetOrganizations().Organizations.First();
tag.Name = "MM";
organization.Tags.Add(tag.Name);

var org = api.Organizations.UpdateOrganization(organization);
org.Organization.Tags.Add("New");

var org2 = api.Organizations.UpdateOrganization(org.Organization);
org2.Organization.Tags.Remove("MM");
org2.Organization.Tags.Remove("New");
api.Organizations.UpdateOrganization(org2.Organization);

[mozts2005]

@StephenMP Would you please submit a pull request adding your code as a test case?

I am going to close this issue at this time. if more information becomes available we can reopen.