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Bug in Action CustomerTicketZoom - when DynamicField from Type Database is used #1449

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OlliW opened this issue Nov 26, 2021 · 0 comments
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@OlliW
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OlliW commented Nov 26, 2021

when a DynamicField from Type Database is used in a Process Action, then occurs an error:

Traceback (689248):
Module: Kernel::System::DB::new Line: 135
Module: Kernel::System::DynamicFieldDB::new Line: 110
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 323
Module: Kernel::System::ObjectManager::Get Line: 213
Module: Kernel::Modules::CustomerDynamicFieldDBSearch::Run Line: 222
Module: Kernel::System::Web::InterfaceCustomer::Content Line: 1420
Module: Kernel::System::Web::InterfaceCustomer::Response Line: 1487
Module: Kernel::System::Web::App::call Line: 86
Module: Plack::Component::ANON Line: 50
Module: Plack::App::URLMap::call Line: 71
Module: Plack::Component::ANON Line: 50
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::ANON Line: 199
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::ANON Line: 170
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::ANON Line: 156
Module: Plack::Middleware::HTTPExceptions::try {...} Line: 20

[Fri Nov 26 09:46:32.643304 2021] [perl:error] [pid 689248] [client x.x.x.x:53983] Can't call method "GetDatabaseFunction" on an undefined value at /opt/otobo/bin/psgi-bin/../../Kernel/System/DynamicFieldDB.pm line 113.\n, referer: http://otobo_101/otobo/customer.pl?Action=CustomerTicketZoom;TicketNumber=2021112698000011

@stefanhaerter stefanhaerter self-assigned this Jan 5, 2022
@stefanhaerter stefanhaerter added the bug Something isn't working as intended label Jan 5, 2022
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