Issue #1060: Start to separate customer and agent templates.

Kernel/Modules/CustomerTicketProcess.pm

@@ -1954,7 +1954,7 @@ sub _RenderDynamicField {
 
     return {
         Success => 1,
-        HTML    => $LayoutObject->Output( TemplateFile => 'ProcessManagement/DynamicField' ),
+        HTML    => $LayoutObject->Output( TemplateFile => 'ProcessManagement/CustomerDynamicField' ),
     };
 }
 

Kernel/Output/HTML/Templates/Standard/ProcessManagement/CustomerDynamicField.tt

@@ -0,0 +1,34 @@
+# --
+# OTOBO is a web-based ticketing system for service organisations.
+# --
+# Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
+# Copyright (C) 2019-2021 Rother OSS GmbH, https://otobo.de/
+# --
+# This program is free software: you can redistribute it and/or modify it under
+# the terms of the GNU General Public License as published by the Free Software
+# Foundation, either version 3 of the License, or (at your option) any later version.
+# This program is distributed in the hope that it will be useful, but WITHOUT
+# ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
+# FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
+# You should have received a copy of the GNU General Public License
+# along with this program. If not, see <https://www.gnu.org/licenses/>.
+# --
+
+[% RenderBlockStart("rw:DynamicField") %]
+<div class="Row Row_DynamicField_[% Data.Name %]">
+    <div class="Field">
+        [% Data.Content %]
+    </div>
+[% RenderBlockStart("rw:DynamicField:DescriptionLong") %]
+    <div class="Tooltip">
+        <i class="ooofo ooofo-help"></i>
+        <p>[% Translate(Data.DescriptionLong) | html | html_line_break %]</p>
+    </div>
+[% RenderBlockEnd("rw:DynamicField:DescriptionLong") %]
+    [% Data.Label %]
+[% RenderBlockStart("rw:DynamicField:DescriptionShort") %]
+        <p class="FieldExplanation ooo12g">[% Translate(Data.DescriptionShort) | html %]</p>
+[% RenderBlockEnd("rw:DynamicField:DescriptionShort") %]
+    <div class="Clear"></div>
+</div>
+[% RenderBlockEnd("rw:DynamicField") %]

Kernel/Output/HTML/Templates/Standard/ProcessManagement/DynamicField.tt

@@ -16,19 +16,19 @@
 
 [% RenderBlockStart("rw:DynamicField") %]
 <div class="Row Row_DynamicField_[% Data.Name %]">
-    <div class="Field">
-        [% Data.Content %]
-    </div>
 [% RenderBlockStart("rw:DynamicField:DescriptionLong") %]
-    <div class="Tooltip">
-        <i class="ooofo ooofo-help"></i>
-        <p>[% Translate(Data.DescriptionLong) | html | html_line_break %]</p>
-    </div>
+    <span class="FieldHelpContainer">
+        <i class="fa fa-question-circle FieldHelpTrigger"></i>
+        <span>[% Translate(Data.DescriptionLong) | html %]</span>
+    </span>
 [% RenderBlockEnd("rw:DynamicField:DescriptionLong") %]
     [% Data.Label %]
+    <div class="Field">
+        [% Data.Content %]
 [% RenderBlockStart("rw:DynamicField:DescriptionShort") %]
-        <p class="FieldExplanation ooo12g">[% Translate(Data.DescriptionShort) | html %]</p>
+        <div class="FieldExplanation">[% Translate(Data.DescriptionShort) | html %]</div>
 [% RenderBlockEnd("rw:DynamicField:DescriptionShort") %]
+    </div>
     <div class="Clear"></div>
 </div>
 [% RenderBlockEnd("rw:DynamicField") %]