strip responses before splitting them on newlines

changelog/5361.bugfix.rst

@@ -0,0 +1 @@
+Fixed bug where starting or ending a response with ``\n\n`` led to one of the responses returned being empty.

docs/conf.py

@@ -139,7 +139,7 @@
     "fixed_sidebar": True,
     "product": "Rasa",
     "base_url": "https://rasa.com/docs/rasa/",
-    "canonical_url": "https://rasa.com/docs/rasa/"
+    "canonical_url": "https://rasa.com/docs/rasa/",
 }
 # html_theme_options = {}
 

rasa/core/channels/botframework.py

@@ -109,7 +109,7 @@ async def send(self, message_data: Dict[Text, Any]) -> None:
     async def send_text_message(
         self, recipient_id: Text, text: Text, **kwargs: Any
     ) -> None:
-        for message_part in text.split("\n\n"):
+        for message_part in text.strip().split("\n\n"):
             text_message = {"text": message_part}
             message = self.prepare_message(recipient_id, text_message)
             await self.send(message)

rasa/core/channels/channel.py

@@ -324,7 +324,7 @@ async def _persist_message(self, message: Dict[Text, Any]) -> None:
     async def send_text_message(
         self, recipient_id: Text, text: Text, **kwargs: Any
     ) -> None:
-        for message_part in text.split("\n\n"):
+        for message_part in text.strip().split("\n\n"):
             await self._persist_message(self._message(recipient_id, text=message_part))
 
     async def send_image_url(

rasa/core/channels/facebook.py

@@ -148,7 +148,7 @@ async def send_text_message(
     ) -> None:
         """Send a message through this channel."""
 
-        for message_part in text.split("\n\n"):
+        for message_part in text.strip().split("\n\n"):
             self.send(recipient_id, FBText(text=message_part))
 
     async def send_image_url(

rasa/core/channels/mattermost.py

@@ -65,7 +65,7 @@ def _post_data_to_channel(self, data) -> Response:
     async def send_text_message(
         self, recipient_id: Text, text: Text, **kwargs: Any
     ) -> None:
-        for message_part in text.split("\n\n"):
+        for message_part in text.strip().split("\n\n"):
             self._post_message_to_channel(self.bot_channel, message_part)
 
     async def send_custom_json(

rasa/core/channels/rocketchat.py

@@ -36,7 +36,7 @@ async def send_text_message(
     ) -> None:
         """Send message to output channel"""
 
-        for message_part in text.split("\n\n"):
+        for message_part in text.strip().split("\n\n"):
             self.rocket.chat_post_message(message_part, room_id=recipient_id)
 
     async def send_image_url(

rasa/core/channels/slack.py

@@ -34,7 +34,7 @@ async def send_text_message(
         self, recipient_id: Text, text: Text, **kwargs: Any
     ) -> None:
         recipient = self.slack_channel or recipient_id
-        for message_part in text.split("\n\n"):
+        for message_part in text.strip().split("\n\n"):
             await self.client.chat_postMessage(
                 channel=recipient, as_user=True, text=message_part, type="mrkdwn",
             )

rasa/core/channels/socketio.py

@@ -43,7 +43,7 @@ async def send_text_message(
     ) -> None:
         """Send a message through this channel."""
 
-        for message_part in text.split("\n\n"):
+        for message_part in text.strip().split("\n\n"):
             await self._send_message(self.sid, {"text": message_part})
 
     async def send_image_url(
@@ -66,7 +66,7 @@ async def send_text_with_buttons(
         # split text and create a message for each text fragment
         # the `or` makes sure there is at least one message we can attach the quick
         # replies to
-        message_parts = text.split("\n\n") or [text]
+        message_parts = text.strip().split("\n\n") or [text]
         messages = [{"text": message, "quick_replies": []} for message in message_parts]
 
         # attach all buttons to the last text fragment

rasa/core/channels/telegram.py

@@ -32,7 +32,7 @@ def __init__(self, access_token: Optional[Text]) -> None:
     async def send_text_message(
         self, recipient_id: Text, text: Text, **kwargs: Any
     ) -> None:
-        for message_part in text.split("\n\n"):
+        for message_part in text.strip().split("\n\n"):
             self.send_message(recipient_id, message_part)
 
     async def send_image_url(

rasa/core/channels/twilio.py

@@ -52,7 +52,7 @@ async def send_text_message(
         """Sends text message"""
 
         message_data = {"to": recipient_id, "from_": self.twilio_number}
-        for message_part in text.split("\n\n"):
+        for message_part in text.strip().split("\n\n"):
             message_data.update({"body": message_part})
             await self._send_message(message_data)
 

rasa/core/channels/webexteams.py

@@ -27,7 +27,7 @@ async def send_text_message(
         self, recipient_id: Text, text: Text, **kwargs: Any
     ) -> None:
         recipient = self.room or recipient_id
-        for message_part in text.split("\n\n"):
+        for message_part in text.strip().split("\n\n"):
             self.api.messages.create(roomId=recipient, text=message_part)
 
     async def send_image_url(

tests/core/test_channels.py

@@ -57,6 +57,9 @@ def fake_send_message(*args, **kwargs):
 
 async def test_send_response(default_channel, default_tracker):
     text_only_message = {"text": "hey"}
+    multiline_text_message = {
+        "text": "This message should come first:  \n\nThis is message two  \nThis as well\n\n"
+    }
     image_only_message = {"image": "https://i.imgur.com/nGF1K8f.jpg"}
     text_and_image_message = {
         "text": "look at this",
@@ -68,32 +71,45 @@ async def test_send_response(default_channel, default_tracker):
     }
 
     await default_channel.send_response(default_tracker.sender_id, text_only_message)
+    await default_channel.send_response(
+        default_tracker.sender_id, multiline_text_message
+    )
     await default_channel.send_response(default_tracker.sender_id, image_only_message)
     await default_channel.send_response(
         default_tracker.sender_id, text_and_image_message
     )
     await default_channel.send_response(default_tracker.sender_id, custom_json_message)
     collected = default_channel.messages
 
-    assert len(collected) == 6
+    assert len(collected) == 8
 
     # text only message
     assert collected[0] == {"recipient_id": "my-sender", "text": "hey"}
 
-    # image only message
+    # multiline text message, should split on '\n\n'
     assert collected[1] == {
         "recipient_id": "my-sender",
-        "image": "https://i.imgur.com/nGF1K8f.jpg",
+        "text": "This message should come first:  ",
+    }
+    assert collected[2] == {
+        "recipient_id": "my-sender",
+        "text": "This is message two  \nThis as well",
     }
 
-    # text & image combined - will result in two messages
-    assert collected[2] == {"recipient_id": "my-sender", "text": "look at this"}
+    # image only message
     assert collected[3] == {
         "recipient_id": "my-sender",
-        "image": "https://i.imgur.com/T5xVo.jpg",
+        "image": "https://i.imgur.com/nGF1K8f.jpg",
     }
+
+    # text & image combined - will result in two messages
     assert collected[4] == {"recipient_id": "my-sender", "text": "look at this"}
     assert collected[5] == {
+        "recipient_id": "my-sender",
+        "image": "https://i.imgur.com/T5xVo.jpg",
+    }
+    assert collected[6] == {"recipient_id": "my-sender", "text": "look at this"}
+    assert collected[7] == {
         "recipient_id": "my-sender",
         "custom": {"some_random_arg": "value", "another_arg": "value2"},
     }