Login error Gigya

[techillin]

Are we supposed to still use the same Electrolux account or are there any changes in that regards concerning the switch to gigya?

~ $ python3 -m purei9_unofficial -d -o json cloud -v3 -c "MyElectroluxUsername:MyElectroluxPassword" status
2024-10-09 10:57:03,527 - purei9_unofficial.util - DEBUG - HTTP POST https://socialize.us1.gigya.com/socialize.getIDs
2024-10-09 10:57:03,538 - urllib3.connectionpool - DEBUG - Starting new HTTPS connection (1): socialize.us1.gigya.com:443
2024-10-09 10:57:03,776 - urllib3.connectionpool - DEBUG - https://socialize.us1.gigya.com:443 "POST /socialize.getIDs HTTP/11" 200 365
2024-10-09 10:57:03,779 - purei9_unofficial.util - DEBUG - HTTP 200 <Response [200]> (sensitive data not shown)
2024-10-09 10:57:03,780 - purei9_unofficial.util - DEBUG - HTTP POST https://accounts.us1.gigya.com/accounts.login
2024-10-09 10:57:03,787 - urllib3.connectionpool - DEBUG - Starting new HTTPS connection (1): accounts.us1.gigya.com:443
2024-10-09 10:57:04,228 - urllib3.connectionpool - DEBUG - https://accounts.us1.gigya.com:443 "POST /accounts.login HTTP/11" 200 211
2024-10-09 10:57:04,230 - purei9_unofficial.util - DEBUG - HTTP 200 <Response [200]> {
  "callId": "1e18a241e0224f899c58c0e397a107e3",
  "errorCode": 403042,
  "errorDetails": "invalid loginID or password",
  "errorMessage": "Invalid LoginID",
  "apiVersion": 2,
  "statusCode": 403,
  "statusReason": "Forbidden",
  "time": "2024-10-09T08:57:04.167Z"
}
Traceback (most recent call last):
  File "<frozen runpy>", line 198, in _run_module_as_main
  File "<frozen runpy>", line 88, in _run_code
  File "/usr/lib/python3.12/site-packages/purei9_unofficial/__main__.py", line 164, in <module>
    robots = client.getRobots()
             ^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.12/site-packages/purei9_unofficial/cloudv3.py", line 251, in getRobots
    r = do_http("GET", self.apiurl + "/appliances", headers=self._getHeaders())
                                                            ^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.12/site-packages/purei9_unofficial/cloudv3.py", line 224, in _getHeaders
    idToken, countryCode = gigya_login(self.username, self.password)
                           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.12/site-packages/purei9_unofficial/cloudv3_gigya.py", line 127, in gigya_login
    gigya_country = data["profile"]["country"]
                    ~~~~^^^^^^^^^^^
KeyError: 'profile'

[Phype]

It should be the same, for me it worked without doing anything in homeassistant.

But there might be differences depending on the region where your account is registered and/or if it's supposed to be an AEG or Electrolux account. I mostly just copied the requests which the app did in my case.

[Phype]

One thing you can do without breaking the official app's TLS connection is check if the requests are also going to the "us1.gigya.com" domain. This information should be contained in the TLS handshakes in plaintext of you sniff on the network while logging into the account with the app. Maybe they are using different zones, i.e. for users based in Europe vs. US, because of privacy protection regulation and stuff like that.

[joakimjalden]

This information should be contained in the TLS handshakes in plaintext of you sniff on the network while logging into the account with the app.

When I am logging into the Electrolux app (with an Electrolux account) from Sweden (EU) on an iPhone I am now asked to "continue with" either Google, Apple, or Email (all represented by symbols). When choosing the Email symbol the app asks for the account email and once given sends a 6 digit code to the email address. This code is then used to log in. It never requests the account password. The TLS Client Hellos are sent to api.eu.ocp.electrolux.oneand ws.eu.ocp.electrolux.one. Seems to be quite a different login procedure over all to what you have in the US.

[joakimjalden]

A bit too quick in my note. There are also TLS Client Hellos to socialize.eu1.gigya.com and accounts.eu1.gigya.com, so maybe it is not so different after all.

[joakimjalden]

Also, just to confirm, I get the same error message as @techillin. Changing all us1 to eu1 in cloudv3_gigya.py results in

2024-10-21 19:41:51,021 - purei9_unofficial.util - DEBUG - HTTP 200 <Response [200]> {
  "callId": "c5d4c2a2e39d47aea0cd1c722a96d4a5",
  "errorCode": 301001,
  "errorDetails": "This API key is served by another data center.",
  "errorMessage": "Invalid data center",
  "apiVersion": 2,
  "statusCode": 301,
  "statusReason": "Moved Permanently",
  "time": "2024-10-21T17:41:51.001Z",
  "apiDomain": "us1.gigya.com",
  "location": "https://accounts.us1.gigya.com/accounts.login"
}

[Phype]

Fixed in version 0.0.16. The country needs to be passed seperately.