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Program keeps restarting. Application Error: The memory could not be read #1503

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3 tasks done
system198 opened this issue Aug 4, 2023 · 5 comments · Fixed by #1334
Closed
3 tasks done

Program keeps restarting. Application Error: The memory could not be read #1503

system198 opened this issue Aug 4, 2023 · 5 comments · Fixed by #1334
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fixed This issue has been fixed and will be available in the next release.

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@system198
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Is there an existing issue for this?

  • I have searched the existing issues

Is your issue described in the documentation?

  • I have read the documentation

Is your issue present in the nightly release?

  • This issue is present in the nightly release

Describe the Bug

After I uninstall and reinstall the program to the latest version, I now got this error.
The program also keeps restarting (icon appearing in the system tray for a few seconds then disappears, and it keeps on looping)

At one point this error will pop up:
Screenshot 2023-08-04 231149

Loading the web UI with get an error ERR_CONNECTION_REFUSED

Expected Behavior

For the program to work normally.

Additional Context

*I got a PAGE_FAULT_IN_NONPAGED_AREA BSOD at one point. Tried Memory Diagnostic but it returned with no error

  • Tried automatically managed system page file size, and custom size (16gb) Virtual memory: both doesn't resolved the issue

*Already reinstalled ViGEm but to no luck

*I tried rolling back to the previous version before I update it but it no longer works; it ended up flooding the system tray with Sunshine icons

*Tried both installer and portable version but it does not work

PC Specification:
AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz
Radeon RX 560X Series

Host Operating System

Windows

Operating System Version

Windows 11 22H2

Architecture

64 bit

Sunshine commit or version

v0.20.0

Package

Windows - installer

GPU Type

AMD

GPU Model

Radeon RX 560X Series

GPU Driver/Mesa Version

27.20.1028.1

Capture Method (Linux Only)

No response

Config

**none**

Apps

No response

Relevant log output

[2023:08:04:23:19:25]: Info: Sunshine version: 0.20.0
[2023:08:04:23:19:25]: Info: Compiling shaders...
[2023:08:04:23:19:25]: Info: System tray created
[2023:08:04:23:19:25]: Info: Compiled shaders
[2023:08:04:23:19:25]: Info: // Testing for available encoders, this may generate errors. You can safely ignore those errors. //
[2023:08:04:23:19:25]: Info: Trying encoder [nvenc]
[2023:08:04:23:19:25]: Info: ddprobe.exe [1] [] returned: 0x00000000
[2023:08:04:23:19:25]: Info: Set GPU preference: 1
[2023:08:04:23:19:25]: Info: 
Device Description : AMD Radeon(TM) Vega 8 Graphics
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000015D8
Device Video Mem   : 498 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 1761 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:08:04:23:19:25]: Info: Desktop resolution [1920x1080]
[2023:08:04:23:19:25]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:08:04:23:19:25]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.149414,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:08:04:23:19:25]: Info: SDR color coding [Rec. 601]
[2023:08:04:23:19:25]: Info: Color range: [JPEG]
[2023:08:04:23:19:25]: Error: Could not open codec [h264_nvenc]: Operation not permitted
[2023:08:04:23:19:26]: Info: 
Device Description : AMD Radeon(TM) Vega 8 Graphics
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000015D8
Device Video Mem   : 498 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 1761 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:08:04:23:19:26]: Info: Desktop resolution [1920x1080]
[2023:08:04:23:19:26]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:08:04:23:19:26]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.149414,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:08:04:23:19:26]: Info: SDR color coding [Rec. 601]
[2023:08:04:23:19:26]: Info: Color range: [JPEG]
[2023:08:04:23:19:26]: Error: Could not open codec [h264_nvenc]: Operation not permitted
[2023:08:04:23:19:26]: Info: 
Device Description : AMD Radeon(TM) Vega 8 Graphics
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000015D8
Device Video Mem   : 498 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 1761 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:08:04:23:19:26]: Info: Desktop resolution [1920x1080]
[2023:08:04:23:19:26]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:08:04:23:19:26]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.149414,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:08:04:23:19:26]: Info: SDR color coding [Rec. 601]
[2023:08:04:23:19:26]: Info: Color range: [JPEG]
[2023:08:04:23:19:26]: Error: Could not open codec [h264_nvenc]: Operation not permitted
[2023:08:04:23:19:26]: Info: 
Device Description : AMD Radeon(TM) Vega 8 Graphics
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000015D8
Device Video Mem   : 498 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 1761 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:08:04:23:19:26]: Info: Desktop resolution [1920x1080]
[2023:08:04:23:19:26]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:08:04:23:19:26]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.149414,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:08:04:23:19:26]: Info: SDR color coding [Rec. 601]
[2023:08:04:23:19:26]: Info: Color range: [JPEG]
[2023:08:04:23:19:26]: Error: Could not open codec [h264_nvenc]: Operation not permitted
[2023:08:04:23:19:26]: Info: Encoder [nvenc] failed
[2023:08:04:23:19:26]: Info: Trying encoder [quicksync]
[2023:08:04:23:19:26]: Info: 
Device Description : AMD Radeon(TM) Vega 8 Graphics
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000015D8
Device Video Mem   : 498 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 1761 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:08:04:23:19:26]: Info: Desktop resolution [1920x1080]
[2023:08:04:23:19:26]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:08:04:23:19:26]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.149414,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:08:04:23:19:26]: Info: SDR color coding [Rec. 601]
[2023:08:04:23:19:26]: Info: Color range: [JPEG]
[2023:08:04:23:19:26]: Error: Failed to derive device context: Unknown error occurred
[2023:08:04:23:19:26]: Info: 
Device Description : AMD Radeon(TM) Vega 8 Graphics
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000015D8
Device Video Mem   : 498 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 1761 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:08:04:23:19:26]: Info: Desktop resolution [1920x1080]
[2023:08:04:23:19:26]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:08:04:23:19:26]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.149414,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:08:04:23:19:26]: Info: SDR color coding [Rec. 601]
[2023:08:04:23:19:26]: Info: Color range: [JPEG]
[2023:08:04:23:19:26]: Error: Failed to derive device context: Unknown error occurred
[2023:08:04:23:19:26]: Info: 
Device Description : AMD Radeon(TM) Vega 8 Graphics
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000015D8
Device Video Mem   : 498 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 1761 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:08:04:23:19:26]: Info: Desktop resolution [1920x1080]
[2023:08:04:23:19:26]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:08:04:23:19:26]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.149414,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:08:04:23:19:26]: Info: SDR color coding [Rec. 601]
[2023:08:04:23:19:26]: Info: Color range: [JPEG]
[2023:08:04:23:19:26]: Error: Failed to derive device context: Unknown error occurred
[2023:08:04:23:19:26]: Info: 
Device Description : AMD Radeon(TM) Vega 8 Graphics
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000015D8
Device Video Mem   : 498 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 1761 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:08:04:23:19:26]: Info: Desktop resolution [1920x1080]
[2023:08:04:23:19:26]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:08:04:23:19:26]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.149414,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:08:04:23:19:27]: Info: SDR color coding [Rec. 601]
[2023:08:04:23:19:27]: Info: Color range: [JPEG]
[2023:08:04:23:19:27]: Error: Failed to derive device context: Unknown error occurred
[2023:08:04:23:19:27]: Info: Encoder [quicksync] failed
[2023:08:04:23:19:27]: Info: Trying encoder [amdvce]
[2023:08:04:23:19:27]: Info: 
Device Description : AMD Radeon(TM) Vega 8 Graphics
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000015D8
Device Video Mem   : 498 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 1761 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:08:04:23:19:27]: Info: Desktop resolution [1920x1080]
[2023:08:04:23:19:27]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:08:04:23:19:27]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.149414,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:08:04:23:19:27]: Info: SDR color coding [Rec. 601]
[2023:08:04:23:19:27]: Info: Color range: [JPEG]
[2023:08:04:23:19:27]: Info: 
Device Description : AMD Radeon(TM) Vega 8 Graphics
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000015D8
Device Video Mem   : 498 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 1761 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:08:04:23:19:27]: Info: Desktop resolution [1920x1080]
[2023:08:04:23:19:27]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:08:04:23:19:27]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.149414,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:08:04:23:19:27]: Info: SDR color coding [Rec. 601]
[2023:08:04:23:19:27]: Info: Color range: [JPEG]
[2023:08:04:23:19:27]: Info: 
Device Description : AMD Radeon(TM) Vega 8 Graphics
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000015D8
Device Video Mem   : 498 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 1761 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:08:04:23:19:27]: Info: Desktop resolution [1920x1080]
[2023:08:04:23:19:27]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:08:04:23:19:27]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.149414,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:08:04:23:19:27]: Info: SDR color coding [Rec. 709]
[2023:08:04:23:19:27]: Info: Color range: [JPEG]
@cgutman
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Collaborator

cgutman commented Aug 9, 2023 •
edited
Loading

Usually these are display driver bugs, but we'll need a memory dump to know for sure.

To collect a memory dump:

  1. Download and extract ProcDump
  2. Start an admin command prompt in the directory where you extracted ProcDump
  3. Run procdump -e -ma -w sunshine.exe
  4. Start Sunshine to trigger the crash and wait for a .dmp file to be written in the ProcDump directory
  5. Compress the dump file and attach it to this issue.

@system198
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Author

system198 commented Aug 9, 2023 •
edited
Loading

Usually these are display driver bugs, but we'll need a memory dump to know for sure.

To collect a memory dump:

  1. Download and extract ProcDump
  2. Start an admin command prompt in the directory where you extracted ProcDump
  3. Run procdump -e -ma -w sunshine.exe
  4. Start Sunshine to trigger the crash and wait for a .dmp file to be written in the ProcDump directory
  5. Compress the dump file and attach it to this issue.

Here are file 3 memory dump files it produced compressed in the zip files. I uploaded it to mega.nz since it exceeds with the Github 25 MB file size limit

https://mega.nz/file/sx5zzKAI#I7Td49FIgmh7mMrPo1r8CJizDwlhAkttEVMh78mJIG8

Log:

C:\Procdump>procdump -e -ma -w sunshine.exe

ProcDump v11.0 - Sysinternals process dump utility
Copyright (C) 2009-2022 Mark Russinovich and Andrew Richards
Sysinternals - www.sysinternals.com

Waiting for process named sunshine.exe...

Process:               sunshine.exe (19244)
Process image:         C:\Program Files\Sunshine\sunshine.exe
CPU threshold:         n/a
Performance counter:   n/a
Commit threshold:      n/a
Threshold seconds:     n/a
Hung window check:     Disabled
Log debug strings:     Disabled
Exception monitor:     Unhandled
Exception filter:      [Includes]
                       *
                       [Excludes]
Terminate monitor:     Disabled
Cloning type:          Disabled
Concurrent limit:      n/a
Avoid outage:          n/a
Number of dumps:       1
Dump folder:           C:\Procdump\
Dump filename/mask:    PROCESSNAME_YYMMDD_HHMMSS
Queue to WER:          Disabled
Kill after dump:       Disabled


Press Ctrl-C to end monitoring without terminating the process.

[14:29:26] Process Exit: PID 19244, Exit Code 0x00000000
[14:29:26] The process has exited.
[14:29:26] Dump count not reached.


C:\Procdump>procdump -e -ma -w sunshine.exe

ProcDump v11.0 - Sysinternals process dump utility
Copyright (C) 2009-2022 Mark Russinovich and Andrew Richards
Sysinternals - www.sysinternals.com

Waiting for process named sunshine.exe...

Process:               sunshine.exe (4244)
Process image:         C:\Program Files\Sunshine\sunshine.exe
CPU threshold:         n/a
Performance counter:   n/a
Commit threshold:      n/a
Threshold seconds:     n/a
Hung window check:     Disabled
Log debug strings:     Disabled
Exception monitor:     Unhandled
Exception filter:      [Includes]
                       *
                       [Excludes]
Terminate monitor:     Disabled
Cloning type:          Disabled
Concurrent limit:      n/a
Avoid outage:          n/a
Number of dumps:       1
Dump folder:           C:\Procdump\
Dump filename/mask:    PROCESSNAME_YYMMDD_HHMMSS
Queue to WER:          Disabled
Kill after dump:       Disabled


Press Ctrl-C to end monitoring without terminating the process.

[14:30:06] Exception: C0000005.ACCESS_VIOLATION
[14:30:06] Unhandled: C0000005.ACCESS_VIOLATION
[14:30:06] Dump 1 initiated: C:\Procdump\sunshine.exe_230809_143006.dmp
[14:30:07] Dump 1 writing: Estimated dump file size is 218 MB.
[14:30:10] Dump 1 complete: 218 MB written in 3.1 seconds
[14:30:10] Dump count reached.


C:\Procdump>procdump -e -ma -w sunshine.exe

ProcDump v11.0 - Sysinternals process dump utility
Copyright (C) 2009-2022 Mark Russinovich and Andrew Richards
Sysinternals - www.sysinternals.com

Waiting for process named sunshine.exe...

Process:               sunshine.exe (18736)
Process image:         C:\Program Files\Sunshine\sunshine.exe
CPU threshold:         n/a
Performance counter:   n/a
Commit threshold:      n/a
Threshold seconds:     n/a
Hung window check:     Disabled
Log debug strings:     Disabled
Exception monitor:     Unhandled
Exception filter:      [Includes]
                       *
                       [Excludes]
Terminate monitor:     Disabled
Cloning type:          Disabled
Concurrent limit:      n/a
Avoid outage:          n/a
Number of dumps:       1
Dump folder:           C:\Procdump\
Dump filename/mask:    PROCESSNAME_YYMMDD_HHMMSS
Queue to WER:          Disabled
Kill after dump:       Disabled


Press Ctrl-C to end monitoring without terminating the process.

[14:30:21] Exception: C0000005.ACCESS_VIOLATION
[14:30:21] Unhandled: C0000005.ACCESS_VIOLATION
[14:30:21] Dump 1 initiated: C:\Procdump\sunshine.exe_230809_143021.dmp
[14:30:21] Dump 1 writing: Estimated dump file size is 215 MB.
[14:30:23] Dump 1 complete: 215 MB written in 1.7 seconds
[14:30:23] Dump count reached.


C:\Procdump>procdump -e -ma -w sunshine.exe

ProcDump v11.0 - Sysinternals process dump utility
Copyright (C) 2009-2022 Mark Russinovich and Andrew Richards
Sysinternals - www.sysinternals.com

Waiting for process named sunshine.exe...

[14:30:44] Multiple processes match the specified name.

C:\Procdump>procdump -e -ma -w sunshine.exe

ProcDump v11.0 - Sysinternals process dump utility
Copyright (C) 2009-2022 Mark Russinovich and Andrew Richards
Sysinternals - www.sysinternals.com

Waiting for process named sunshine.exe...

Process:               sunshine.exe (18696)
Process image:         C:\Program Files\Sunshine\sunshine.exe
CPU threshold:         n/a
Performance counter:   n/a
Commit threshold:      n/a
Threshold seconds:     n/a
Hung window check:     Disabled
Log debug strings:     Disabled
Exception monitor:     Unhandled
Exception filter:      [Includes]
                       *
                       [Excludes]
Terminate monitor:     Disabled
Cloning type:          Disabled
Concurrent limit:      n/a
Avoid outage:          n/a
Number of dumps:       1
Dump folder:           C:\Procdump\
Dump filename/mask:    PROCESSNAME_YYMMDD_HHMMSS
Queue to WER:          Disabled
Kill after dump:       Disabled


Press Ctrl-C to end monitoring without terminating the process.

[14:30:50] Exception: C0000005.ACCESS_VIOLATION
[14:30:50] Unhandled: C0000005.ACCESS_VIOLATION
[14:30:50] Dump 1 initiated: C:\Procdump\sunshine.exe_230809_143050.dmp
[14:30:50] Dump 1 writing: Estimated dump file size is 217 MB.
[14:30:52] Dump 1 complete: 217 MB written in 1.8 seconds
[14:30:52] Dump count reached.

`

@cgutman cgutman mentioned this issue Aug 10, 2023
Merged
12 tasks
@cgutman
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Collaborator

cgutman commented Aug 10, 2023

Thanks. As I suspected, AMD encoder is crashing when we're trying to test for working encoders.

0:000> k
 # Child-SP          RetAddr               Call Site
00 000000ce`437fe7a0 00007ffe`82f052f9     amfrt64+0x11eaba
01 000000ce`437fe860 00007ffe`82f63a87     amfrt64+0x1152f9
02 000000ce`437febb0 00007ffe`82e48fae     amfrt64+0x173a87
03 000000ce`437ff260 00007ff6`ec549993     amfrt64+0x58fae
04 000000ce`437ff3c0 00007ff6`ec53dc95     sunshine!ff_amf_receive_packet+0x933 [D:\a\build-deps\build-deps\ffmpeg_sources\ffmpeg\libavcodec\amfenc.c @ 814] 
05 000000ce`437ff4f0 00007ff6`ec53e4e9     sunshine!encode_receive_packet_internal+0x4e5 [D:\a\build-deps\build-deps\ffmpeg_sources\ffmpeg\libavcodec\encode.c @ 295] 
06 000000ce`437ff590 00007ff6`ec4a6506     sunshine!avcodec_send_frame+0xb9 [D:\a\build-deps\build-deps\ffmpeg_sources\ffmpeg\libavcodec\encode.c @ 381] 
07 000000ce`437ff600 00007ff6`ec4abf96     sunshine!encode+0x36 [D:\a\Sunshine\Sunshine\src\video.cpp @ 1006] 
08 000000ce`437ff720 00007ff6`ec4ac813     sunshine!validate_config+0x3e6 [D:\a\Sunshine\Sunshine\src\video.cpp @ 1836] 
09 000000ce`437ff890 00007ff6`ec4ad53f     sunshine!validate_encoder+0x723 [D:\a\_temp\msys64\mingw64\include\c++\13.1.0\bitset @ 425] 
0a 000000ce`437ff9c0 00007ff6`edab6a28     sunshine!probe_encoders+0xaaf [D:\a\Sunshine\Sunshine\src\video.cpp @ 2049] 
0b 000000ce`437ffa80 00007ff6`ec4512ee     sunshine!main+0x828 [D:\a\Sunshine\Sunshine\src\main.cpp @ 624] 
0c 000000ce`437ffc50 00007ff6`ec451406     sunshine!__tmainCRTStartup+0x16e [C:\M\B\src\mingw-w64\mingw-w64-crt\crt\crtexe.c @ 273] 
0d 000000ce`437ffca0 00007ffe`eb2f26ad     sunshine!mainCRTStartup+0x16 [C:\M\B\src\mingw-w64\mingw-w64-crt\crt\crtexe.c @ 195] 
0e 000000ce`437ffcd0 00007ffe`ec40aa68     kernel32!BaseThreadInitThunk+0x1d
0f 000000ce`437ffd00 00000000`00000000     ntdll!RtlUserThreadStart+0x28

It looks like it's happening during HEVC Main10 encoder tests which old hardware like this doesn't even support, so I made a possible fix to avoid probing HEVC Main10 on older drivers.

Please try this build https://github.com/LizardByte/Sunshine/suites/14970304158/artifacts/854085489 (need to be signed in with your GitHub account for the link to work). If this build doesn't work, please attach new logs and a new dump file.

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Thanks. As I suspected, AMD encoder is crashing when we're trying to test for working encoders.

Please try this build https://github.com/LizardByte/Sunshine/suites/14970304158/artifacts/854085489 (need to be signed in with your GitHub account for the link to work). If this build doesn't work, please attach new logs and a new dump file.

Thank you very much! I tried the build and it finally works without any issues. Cheers

@cgutman cgutman added the fixed This issue has been fixed and will be available in the next release. label Aug 11, 2023
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This issue has been fixed and will be available in the next release.

@ReenigneArcher ReenigneArcher mentioned this issue Sep 13, 2023
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v0.21.0 LizardByte/Sunshine
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@cgutman @system198 @ReenigneArcher @LizardByte-bot