feat(Support): add captured URL to new ticket notif

server/api/mail.js

@@ -787,8 +787,9 @@ const sendSupportTicketCreateConfirmation = (recipientAddress, ticketID, params)
  * @param {string} ticketAuthor - the ticket's author
  * @param {string} ticketCategory - the ticket's category
  * @param {string} ticketPriority - the ticket's priority
+ * @param {string | undefined} capturedURL - the URL of the page where the ticket was created or provided by the user
  */
-const sendSupportTicketCreateInternalNotification = (recipientAddresses, ticketID, ticketTitle, ticketBody, ticketAuthor, ticketCategory, ticketPriority) => {
+const sendSupportTicketCreateInternalNotification = (recipientAddresses, ticketID, ticketTitle, ticketBody, ticketAuthor, ticketCategory, ticketPriority, capturedURL) => {
     return mailgun.messages.create(process.env.MAILGUN_DOMAIN, {
         from: 'LibreTexts Support <[email protected]>',
         to: recipientAddresses,
@@ -800,8 +801,9 @@ const sendSupportTicketCreateInternalNotification = (recipientAddresses, ticketI
             <p><strong>Author:</strong> ${ticketAuthor}</p>
             <p><strong>Category:</strong> ${ticketCategory}</p>
             <p><strong>Priority:</strong> ${ticketPriority}</p>
+            ${capturedURL ? `<p><strong>Related URL:</strong> ${capturedURL}</p>` : ''}
             <br />
-            <p><strong>Body:</strong> ${ticketBody}</p>
+            <p><strong>Description:</strong> ${ticketBody}</p>
             <br />
             <p>You can view the ticket at <a href="https://commons.libretexts.org/support/ticket/${ticketID}" target="_blank" rel="noopener noreferrer">https://commons.libretexts.org/support/ticket/${ticketID}</a>.</p>
             <p>Sincerely,</p>

server/api/support.ts

@@ -180,9 +180,9 @@ async function getOpenInProgressTickets(
       .populate("assignedUsers")
       .populate("user")
       .exec()) as (SupportTicketInterface & {
-      assignedUsers?: UserInterface[];
-      user?: UserInterface;
-    })[];
+        assignedUsers?: UserInterface[];
+        user?: UserInterface;
+      })[];
 
     // We have to sort the tickets in memory because we can only alphabetically sort by priority in query
     if (req.query.sort === "priority") {
@@ -628,7 +628,8 @@ async function createTicket(
       ticket.description,
       authorString,
       capitalizeFirstLetter(ticket.category),
-      capitalizeFirstLetter(ticket.priority)
+      capitalizeFirstLetter(ticket.priority),
+      ticket.capturedURL ?? undefined
     );
 
     if (teamToNotify.length > 0) emailPromises.push(teamPromise);
@@ -1325,8 +1326,8 @@ const _getTicketAuthorString = (
   const ticketAuthor = foundUser
     ? `${foundUser.firstName} ${foundUser.lastName}`
     : guest
-    ? `${guest.firstName} ${guest.lastName}`
-    : "Unknown";
+      ? `${guest.firstName} ${guest.lastName}`
+      : "Unknown";
   const authorString = `${ticketAuthor} (${emailToNotify})`;
   return authorString;
 };