-
This is a weird bug or behaviour. I am assuming that Attack Surface Reduction rule is not discriminating in the type of executable being run. But this software has been installed on my system for a long time now so I think this passes the presumed 'age' criteria (it should, right?), it should allow me to run that executable, even if it is an uninstall executable. I usually use Revo Uninstaller for removing my programs as it would also help me clean out the remaining temp files and orphaned registry entries of the program. The rule blocked it from running the uninstaller. Then I tried explorer, got the same error. Tried with terminal as well, it didnt let me run it. Tried elevating by running as admin, same error. Even the system settings was prohibited from running it. This is what I see in Windows Security: Recording.2024-03-03.192528.mp4Is there any way to bypass this? or adjusting the rule somehow to mitigate this? |
Beta Was this translation helpful? Give feedback.
Replies: 3 comments 7 replies
-
Hi, the program might've been installed for a long time but it could've downloaded new components from the Internet or modified its own files. You can try Virus total to see more details about that file: https://www.virustotal.com/gui/home/upload Here's how to add exclusion from all ASR rules for a file Add-MpPreference -AttackSurfaceReductionOnlyExclusions "<File path>" |
Beta Was this translation helpful? Give feedback.
-
Most of the time, installers are properly signed and deemed reputable by the Microsoft ISG, but not the uninstaller executables. Could you check that the EXE file at the path in the window title is signed by a know code signing CA ? |
Beta Was this translation helpful? Give feedback.
-
Is there any way to get the file(s) as trusted in Microsoft ISG? I believe this is downloaded and used by many users as the products by crucial are fairly common and ISG is usually smart about this kind of softwares. Apologies if this is a stupid question. |
Beta Was this translation helpful? Give feedback.
No, we can't directly modify the ISG, all we can do is to install it on other systems with telemetry on so they will generate enough reputation for it to be authorized by the ISG. You can also reach out to the developers of the software and ask them to sign their files. I've done this a few times before.