Chat - With specific account, app crashes on tapping plus button

[lanitochka17]

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Action Performed:

1. Launch app
2. Login to [email protected]
3. Tap Fab
4. Tap New chat
5. Select a contact
6. Tap plus icon

Expected Result:

When user taps plus icon, add attachment, request money and assign task option must be displayed

Actual Result:

When user taps plus icon, app crashes

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.60-1

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6183756_crash.mp4

qqqq.txt

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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[melvin-bot]

Triggered auto assignment to @michaelhaxhiu (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[melvin-bot]

@michaelhaxhiu Whoops! This issue is 2 days overdue. Let's get this updated quick!

[michaelhaxhiu]

Just yesterday, I was testing on my Pixel android and the whole app wasn't responding when I tapped the Fab. I found it really strange and was on the latest staging app.

I deleted the app and re-installed it. That seemed to fix the problem. Did you try that yet for this @lanitochka17 ?

[michaelhaxhiu]

Can you let me know? If not, can you try that and report back? Assigning us both to ensure we do this step.

[lanitochka17]

@michaelhaxhiu Issue is still reproducible on Build 1.3.66-3 after re-installed

0-02-01-0a369f36f27753cfc20814a848842afb36fcd4fbf20ccd7e47e0d5fb3f60e1e8_1d1feb4da720cb84.mp4

[melvin-bot]

@michaelhaxhiu, @lanitochka17 Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot]

@michaelhaxhiu @lanitochka17 this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot]

@michaelhaxhiu, @lanitochka17 Eep! 4 days overdue now. Issues have feelings too...

[melvin-bot]

@michaelhaxhiu, @lanitochka17 8 days overdue is a lot. Should this be a Weekly issue? If so, feel free to change it!

[michaelhaxhiu]

@lanitochka17 can you help me with logging into the test account to triage on my device? I don't have a way of getting the magic code to sign in. Where can we DM? can you message me on newDot ([email protected])?

[michaelhaxhiu]

I can't reproduce on my personal account when i log into android, but that doesn't invalidate this bug report. Perhaps this needs a High Traffic account?

[michaelhaxhiu]

Depending on response to my comment above, maybe we need to rename this GH?

Chat - With specific High Traffic account, app crashes on tapping plus button #26398

[melvin-bot]

@michaelhaxhiu @lanitochka17 this issue is now 3 weeks old. There is one more week left before this issue breaks WAQ. What needs to happen to get a PR in review this week? Please create a thread in #expensify-open-source to discuss. Thanks!

[michaelhaxhiu]

posting in QA slack channel for insight - https://expensify.slack.com/archives/C9YU7BX5M/p1695303888821449

[lanitochka17]

Issue is not reproducible with new Build 3.72-8
Samsung Galaxy A50/Android11

0-02-01-557469fbfddb39c986da7d9bcc8bf8fb2b773f043bb1f0131066b631d4b8d19e_df93475d34d17f3a.mp4

[melvin-bot]

@michaelhaxhiu Be sure to fill out the Contact List!

[michaelhaxhiu]

coool!