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Android - Payments - Debit card option Is missing under the Add payment method #10094

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kbecciv opened this issue Jul 25, 2022 · 16 comments
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@kbecciv
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kbecciv commented Jul 25, 2022

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Action Performed:

  1. Launch the app
  2. Log in with expensifail accounr
  3. Go to Setting - Payments
  4. Tap on Add Payment method

Expected Result:

Debit Card option is visible under Payments

Actual Result:

Debit Card option is missing under Payments

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • Android

Version Number: 1.1.86.0

Reproducible in staging?: Yes

Reproducible in production?: No

Email or phone of affected tester (no customers): any expensifail account

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Screen_Recording_20220725-193317_New.Expensify.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@kbecciv kbecciv added the DeployBlockerCash This issue or pull request should block deployment label Jul 25, 2022
@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Jul 25, 2022

Triggered auto assignment to @marcaaron (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@kbecciv kbecciv changed the title Android - Debit Card option is missing under Payments Android - Payments - Debit card option Is missing under the Add payment method Jul 25, 2022
@marcaaron
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Just to confirm, this is only occurring on Android? And it is 100% reproducible or intermittent?

Seems this option would be hidden if the betas are not yet loaded.

Does the option appear eventually?

@marcaaron
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@luacmartins
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It could be related to removing the beta, but I couldn't repro on the simulator. @marcaaron did you manage to reproduce this?

@marcaaron
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Testing on a hardware device. App feels pretty unstable...

  • white screen for several seconds when logging in
  • unable to tap the settings icon for many seconds later
  • generally very slow

But I am able to access the Debit Card option fine.

@luacmartins
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@kbecciv could you test this again? We are having issues reproducing this on our end.

@mvtglobally
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@luacmartins We are checking

@mvtglobally
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Issue is repro

Screen-20220726-214711.mp4

@luacmartins
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luacmartins commented Jul 27, 2022

The only way I could reproduce this issue was delaying the response of OpenApp with a setTimeout, but the option eventually shows up when the call completes. @kbecciv can you confirm if the issue still happens with the steps below?

  1. Log out
  2. Sign back in
  3. Wait 15-20s
  4. Navigate to Settings > Payments > Add payment method
  5. Verify that debit card is an option

@mvtglobally
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checking with the team

@luacmartins
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Removing the blocker label since we couldn't reproduce and this would only affect a beta feature. @mvtglobally Can we add this to the KI tests?

@luacmartins luacmartins added Weekly KSv2 and removed DeployBlockerCash This issue or pull request should block deployment Hourly KSv2 labels Jul 29, 2022
@marcaaron marcaaron removed their assignment Jul 29, 2022
@luacmartins luacmartins self-assigned this Aug 15, 2022
@luacmartins
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@kbecciv is this issue still reproducible?

@kbecciv
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kbecciv commented Aug 19, 2022

@luacmartins Chcking, update you shortly

@kbecciv
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kbecciv commented Aug 19, 2022

Unable to reproduce it with build v1.1.88-14
Screenshot_20220819-134625_New Expensify

@luacmartins
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Thanks for confirming! I think this was fixed here. Not really sure how though.

Closing this issue. Please reopen if you see this happening again.

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