Hanku | Tech Writing & Open Source

This repository contains my submission for Hackmamba's technical writing application. It includes insights on scaling documentation in DevOps, automating workflows with GitHub Actions, and improving developer collaboration in technical content.

📌 Who am I?

I bring experience implementing and managing customer service projects and operations with global teams and partners (20+ years in the UK and Europe) in the field, now transitioning into technical writing that streamlines customer support and optimizes DevOps workflows.

I provide English-Korean translation/software localization, technical documentation, and editing services for businesses, publishers, and localization teams. With expertise in IT, technical writing, and workflow automation, I help you communicate effectively with your audience, enhancing clarity and global reach.

📌 What's Inside?

• Final Review Document – Key takeaways and future directions for documentation in DevOps.
• GitHub Actions & CI/CD Insights – How automation streamlines documentation contributions.
• Best Practices – Lessons learned from testing and refining documentation workflows.

🔗 Public Submission Link

View the full document here

For any questions, feel free to reach out! * Email: [email protected]