Intenal-SOP_TrainBooking #28
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Hello @AmeyaBhargava, I'm Gemini Code Assist1! I'm currently reviewing this pull request and will post my feedback shortly. In the meantime, here's a summary to help you and other reviewers quickly get up to speed!
Summary of Changes
This pull request introduces a new help document, _help/Eko Internal Procedure For Regustering.md, which outlines the internal standard operating procedure (SOP) for train booking. The SOP covers steps from ensuring agent email mapping to Zoho ticket management, assisting agents in obtaining MAC addresses and Device IDs, emailing the MOS team for ID activation, and notifying the MOS team after Aadhaar verification.
Highlights
- New SOP Document: A new markdown file
_help/Eko Internal Procedure For Regustering.mdis added to document the internal SOP for train booking. - Agent Email Mapping: The SOP starts by ensuring the agent's email is correctly mapped within the Zoho system.
- MAC Address and Device ID Retrieval: The SOP provides detailed instructions on how agents can obtain their MAC address and Device ID using the command prompt.
- MOS Team Communication: The SOP outlines the process of emailing the MOS team with necessary agent details for ID activation, including a sample email format.
- Aadhaar Verification: The SOP emphasizes the importance of notifying the MOS team after successful Aadhaar verification to proceed with ID activation.
Changelog
- _help/Eko Internal Procedure For Regustering.md
- Created a new markdown file to document the internal SOP for train booking.
- Added steps to ensure agent's email is mapped with the account using Zoho form iframe.
- Included instructions to manage Zoho ticket creation automatically upon email submission.
- Provided methods to assist agents in obtaining MAC Address and Device ID using command prompt (CMD).
- Outlined the process to email MOS Team for ID Activation with required agent details and a sample email format.
- Specified the need to notify MOS after Aadhaar verification is completed.
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A new SOP, a guiding light,
To book those trains, and do it right.
From email checks to MAC address,
Success is found with each process.
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Code Review
This pull request introduces a new SOP document for train booking, detailing the steps for agents to follow. The document covers email mapping, ticket creation, obtaining MAC address and Device ID, emailing the MOS team for ID activation, and notifying MOS after Aadhaar verification. The document is well-structured and provides clear instructions with supporting images.
Summary of Findings
- Inconsistent use of bold text: The document uses bold text inconsistently, sometimes for headings and sometimes for emphasis within the text. According to the style guide, headings should not be bold, and bold text should be used to highlight key terms in the body text only.[^1]
- Grammar and Spelling: There are some grammatical and spelling errors that need to be addressed to ensure the document is professional and easy to understand. [^2]
Merge Readiness
The SOP document provides valuable information for agents. However, before merging, the issues related to the inconsistent use of bold text and the grammatical/spelling errors should be addressed. I am unable to approve this pull request, and recommend that others review and approve this code before merging.
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| ### Steps to Find the **MAC Address** Using Command Prompt (CMD) | ||
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| **Method 1: Using `getmac` Command** |
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According to the style guide, headings (H1, H2, H3) should not be bold. Please remove the bold formatting from this heading.1
Style Guide References
| **Method 1: Using `getmac` Command** | |
| Method 1: Using `getmac` Command |
Footnotes
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| 3. To obtain **MAC address** of active network adapters write the following command **getmac \v \fo list** |
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There is a grammatical error in this sentence. Consider rephrasing for clarity. Also, remove the bold formatting from this heading as per the style guide.[^1,2]
Style Guide References
| 3. To obtain **MAC address** of active network adapters write the following command **getmac \v \fo list** | |
| To obtain the MAC address of active network adapters, write the following command: `getmac \v \fo list` |
| 3. To obtain **MAC address** of active network adapters write the following command **getmac \v \fo list** | ||
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| **Method 2: Using `ipconfig /all` Command** |
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According to the style guide, headings (H1, H2, H3) should not be bold. Please remove the bold formatting from this heading.1
Style Guide References
| **Method 2: Using `ipconfig /all` Command** | |
| Method 2: Using `ipconfig /all` Command |
Footnotes
| 4. The **Physical Address** listed is your **MAC address**. | ||
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| ### **Notes:** |
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Style Guide References
| ### **Notes:** | |
| ### Notes: |
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| Kindly help in activating the IRCTC ID for the following user as per the attached details: | ||
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| **User Details:** |
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According to the style guide, headings (H1, H2, H3) should not be bold. Please remove the bold formatting from this heading.1
Style Guide References
| **User Details:** | |
| **User Details:** |
Footnotes
| Mobile Number: 7037470402 | ||
| CSP Code: 36305001 | ||
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| **Additional Details:** |
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According to the style guide, headings (H1, H2, H3) should not be bold. Please remove the bold formatting from this heading.1
Style Guide References
| **Additional Details:** | |
| **Additional Details:** |
Footnotes
Description
Motivation and Context
How Has This Been Tested?
Screenshots (if appropriate):
Types of changes
🚨 Checklist:
Further comments
🙏 Thank you!
Thank you for contributing to this project. We appreciate your time and effort. 🎉