ChatBot for Internal Search

[marta-baraibar]

Feature request to implement a chatbot on the website that helps users efficiently search for and retrieve products, data, and other relevant information. This chatbot will provide a conversational interface to simplify navigation and enhance the user experience. Key functionalities include:

• Product and Data Search: Enable users to search for specific products, datasets, and tools available on the website.
• Natural Language Processing (NLP): Allow users to ask questions or search in natural language (e.g., "Show me climate data for Kenya" or "Where can I download forecast models?").
• Advanced Filtering: Offer filtering options within the chatbot for refining search results (e.g., by location, date range, or product type).
• Customizable Responses: Provide tailored answers or suggestions based on user queries and website content.
• Integration with Website Database: Pull information directly from the website’s database or CMS to ensure accurate and up-to-date results.
• Multilingual Support: Support multiple languages (e.g., English, Portuguese) to cater to a diverse user base.
• Direct Access Links: Provide direct links to relevant product pages, datasets, or documents for quick access.
• Analytics Dashboard: Track chatbot usage, common queries, and user interactions to identify gaps in website content or functionality.
• Mobile and Desktop Compatibility: Ensure the chatbot works seamlessly across all devices.

This chatbot will significantly improve the user experience by acting as a one-stop solution for finding products, data, and other content, streamlining the process of accessing website resources.