diff --git a/news/7998.bugfix b/news/7998.bugfix
new file mode 100644
index 00000000000..aec751f86a0
--- /dev/null
+++ b/news/7998.bugfix
@@ -0,0 +1 @@
+Prompt the user for password if the keyring backend doesn't return one
diff --git a/src/pip/_internal/network/auth.py b/src/pip/_internal/network/auth.py
index 94da3d46aaa..ab8ac07012e 100644
--- a/src/pip/_internal/network/auth.py
+++ b/src/pip/_internal/network/auth.py
@@ -219,7 +219,7 @@ def _prompt_for_password(self, netloc):
         if not username:
             return None, None
         auth = get_keyring_auth(netloc, username)
-        if auth:
+        if auth and auth[0] is not None and auth[1] is not None:
             return auth[0], auth[1], False
         password = ask_password("Password: ")
         return username, password, True
diff --git a/tests/unit/test_network_auth.py b/tests/unit/test_network_auth.py
index 1fadd1db348..08320cfa143 100644
--- a/tests/unit/test_network_auth.py
+++ b/tests/unit/test_network_auth.py
@@ -123,6 +123,26 @@ def ask_input(prompt):
     assert actual == ("user", "user!netloc", False)
 
 
+def test_keyring_get_password_after_prompt_when_none(monkeypatch):
+    keyring = KeyringModuleV1()
+    monkeypatch.setattr('pip._internal.network.auth.keyring', keyring)
+    auth = MultiDomainBasicAuth()
+
+    def ask_input(prompt):
+        assert prompt == "User for unknown.com: "
+        return "user"
+
+    def ask_password(prompt):
+        assert prompt == "Password: "
+        return "fake_password"
+
+    monkeypatch.setattr('pip._internal.network.auth.ask_input', ask_input)
+    monkeypatch.setattr(
+        'pip._internal.network.auth.ask_password', ask_password)
+    actual = auth._prompt_for_password("unknown.com")
+    assert actual == ("user", "fake_password", True)
+
+
 def test_keyring_get_password_username_in_index(monkeypatch):
     keyring = KeyringModuleV1()
     monkeypatch.setattr('pip._internal.network.auth.keyring', keyring)