diff --git a/pkg/server/conn.go b/pkg/server/conn.go
index 177e4c203ac26..22407c9d20fad 100644
--- a/pkg/server/conn.go
+++ b/pkg/server/conn.go
@@ -1260,7 +1260,7 @@ func (cc *clientConn) dispatch(ctx context.Context, data []byte) error {
 	cfg := config.GetGlobalConfig()
 	if cfg.OpenTracing.Enable {
 		var r tracing.Region
-		r, ctx = tracing.StartRegionEx(ctx, "server.dispatch")
+		r, ctx = tracing.StartRegionWithNewRootSpan(ctx, "server.dispatch")
 		defer r.End()
 	}
 
diff --git a/pkg/util/tracing/util.go b/pkg/util/tracing/util.go
index 4c45b61b322f4..74e4df97dfda6 100644
--- a/pkg/util/tracing/util.go
+++ b/pkg/util/tracing/util.go
@@ -73,6 +73,18 @@ func ChildSpanFromContxt(ctx context.Context, opName string) (opentracing.Span,
 	return noopSpan(), ctx
 }
 
+// StartRegionWithNewRootSpan return Region together with the context.
+// It create and start a new span by globalTracer and store it into `ctx`.
+func StartRegionWithNewRootSpan(ctx context.Context, regionType string) (Region, context.Context) {
+	span := opentracing.GlobalTracer().StartSpan(regionType)
+	r := Region{
+		Region: trace.StartRegion(ctx, regionType),
+		Span:   span,
+	}
+	ctx = opentracing.ContextWithSpan(ctx, span)
+	return r, ctx
+}
+
 // StartRegion provides better API, integrating both opentracing and runtime.trace facilities into one.
 // Recommended usage is
 //