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Replying to accounts from the same user replies to wrong "to" address #2042

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jmfederico opened this issue Apr 23, 2016 · 7 comments
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@jmfederico
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I have 2 accounts on Nylas, a personal one and work one.
Some times I need to write from the personal one to the work one, and when I reply from the work account, the response is sent to the same work account.

Workflow:

Send message from [email protected] to [email protected]
Reply from [email protected]
The response will be sent to [email protected]

SO basically you have 2 message now:
1: from [email protected] to [email protected]
2: from [email protected] to [email protected]

Using Nylas 0.4.25-a22631a on OS X 10.11.4 with a personal gmail account and a work Google apps account.

Cheers

@grinich
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grinich commented Apr 24, 2016

What's the expected behavior? Not totally sure I follow here.

@jmfederico
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Hi,
The problem is that you reply to the same address you are replying from.

Expected behaviour:
Message 1: From [email protected] to [email protected]
Message 2: (reply) from [email protected] to [email protected]

Current behaviour:
Message 1: From [email protected] to [email protected]
Message 2: (reply) from [email protected] to [email protected]

@jmfederico
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jmfederico commented Apr 24, 2016

Both accounts are managed from the same Nylas app.

@grinich
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grinich commented Apr 24, 2016

I believe this is due to the restriction where you currently cannot switch accounts when replying to a thread.

@jmfederico
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The problem is not the account from where the message is sent from, but where the message is sent to.
Nylas sends the message from the correct account, but sends it to the same account it is replying from.

So shouldn't matter if there is a restriction to change accounts when replying.

@jmfederico
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Might it be due to Nylas naming "you" to both accounts?

screenshot_a

screenshot_b

@bengotow
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bengotow commented May 3, 2016

Hey folks—this definitely sounds like an issue. I think the problem is that we have special logic for replies to messages you sent: "If I reply to one of my own messages, it should address the same recipients, not address me."

Message 1:
From [email protected] to [email protected]

Message 2 (I click "Reply" on Message 1, which I sent):
From [email protected] to [email protected]

Rather than checking "is it from me", we need to check "is it from me on this account." Stay tuned—

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