Issue with 10.2 - ECONNRESET

[scottleestrange]

Connection issues with 10.2. I reverted back to 10.1 and problem is not occurring

See below

[17/12/2024, 10:03:33] [Security System] There was an error retrieving account settings. Please check that your credentials are correct and restart the plugin.
[17/12/2024, 10:03:33] [Security System] GET https://www.alarm.com/web/api/identities failed: GET https://www.alarm.com/web/api/identities failed: Invalid response body while trying to fetch https://www.alarm.com/web/api/identities: read ECONNRESET
[17/12/2024, 10:04:13] [Security System] refreshDevices Error: GET https://www.alarm.com/web/api/devices/sensors?ids%5B%5D=98182855-13&ids%5B%5D=98182855-8&ids%5B%5D=98182855-1&ids%5B%5D=98182855-2&ids%5B%5D=98182855-7&ids%5B%5D=98182855-10&ids%5B%5D=98182855-11&ids%5B%5D=98182855-14&ids%5B%5D=98182855-12&ids%5B%5D=98182855-6&ids%5B%5D=98182855-9&ids%5B%5D=98182855-5&ids%5B%5D=98182855-3&ids%5B%5D=98182855-4&ids%5B%5D=98182855-15 failed: request to https://www.alarm.com/web/api/devices/sensors?ids%5B%5D=98182855-13&ids%5B%5D=98182855-8&ids%5B%5D=98182855-1&ids%5B%5D=98182855-2&ids%5B%5D=98182855-7&ids%5B%5D=98182855-10&ids%5B%5D=98182855-11&ids%5B%5D=98182855-14&ids%5B%5D=98182855-12&ids%5B%5D=98182855-6&ids%5B%5D=98182855-9&ids%5B%5D=98182855-5&ids%5B%5D=98182855-3&ids%5B%5D=98182855-4&ids%5B%5D=98182855-15 failed, reason: read ETIMEDOUT
[17/12/2024, 10:04:13] [Security System] Refreshing session authentication.
[17/12/2024, 10:08:28] [Security System] There was an error retrieving account settings. Please check that your credentials are correct and restart the plugin.
[17/12/2024, 10:08:28] [Security System] GET https://www.alarm.com/web/api/identities failed: GET https://www.alarm.com/web/api/identities failed: request to https://www.alarm.com/web/api/identities failed, reason: read ECONNRESET
[17/12/2024, 10:11:59] [Security System] There was an error retrieving account settings. Please check that your credentials are correct and restart the plugin.
[17/12/2024, 10:11:59] [Security System] GET https://www.alarm.com/web/api/identities failed: GET https://www.alarm.com/web/api/identities failed: request to https://www.alarm.com/web/api/identities failed, reason: read ECONNRESET
[17/12/2024, 10:13:19] [Security System] There was an error retrieving account settings. Please check that your credentials are correct and restart the plugin.
[17/12/2024, 10:13:19] [Security System] GET https://www.alarm.com/web/api/identities failed: GET https://www.alarm.com/web/api/identities failed: request to https://www.alarm.com/web/api/identities failed, reason: read ECONNRESET
[17/12/2024, 10:14:55] [homebridge-network-presence] [Scott's iPhone] - disconnected from the network (mac: 14:1b:a0:ca:68:6f | ip:192.168.1.253 | hostname:Scotts-iPhone.localdomain)

[chase9]

Very strange since we didn't change any of the identity or partition code between 1.10.1 and 1.10.2. This almost looks like an issue with the timeout of the auth cookies. If you go back to the latest version now and reboot, does it work?ChaseOn Dec 17, 2024, at 12:23 PM, scottleestrange ***@***.***> wrote: Connection issues with 10.2. I reverted back to 10.1 and problem is not occurring See below [17/12/2024, 10:03:33] [Security System] There was an error retrieving account settings. Please check that your credentials are correct and restart the plugin. [17/12/2024, 10:03:33] [Security System] GET https://www.alarm.com/web/api/identities failed: GET https://www.alarm.com/web/api/identities failed: Invalid response body while trying to fetch https://www.alarm.com/web/api/identities: read ECONNRESET [17/12/2024, 10:04:13] [Security System] refreshDevices Error: GET https://www.alarm.com/web/api/devices/sensors?ids%5B%5D=98182855-13&ids%5B%5D=98182855-8&ids%5B%5D=98182855-1&ids%5B%5D=98182855-2&ids%5B%5D=98182855-7&ids%5B%5D=98182855-10&ids%5B%5D=98182855-11&ids%5B%5D=98182855-14&ids%5B%5D=98182855-12&ids%5B%5D=98182855-6&ids%5B%5D=98182855-9&ids%5B%5D=98182855-5&ids%5B%5D=98182855-3&ids%5B%5D=98182855-4&ids%5B%5D=98182855-15 failed: request to https://www.alarm.com/web/api/devices/sensors?ids%5B%5D=98182855-13&ids%5B%5D=98182855-8&ids%5B%5D=98182855-1&ids%5B%5D=98182855-2&ids%5B%5D=98182855-7&ids%5B%5D=98182855-10&ids%5B%5D=98182855-11&ids%5B%5D=98182855-14&ids%5B%5D=98182855-12&ids%5B%5D=98182855-6&ids%5B%5D=98182855-9&ids%5B%5D=98182855-5&ids%5B%5D=98182855-3&ids%5B%5D=98182855-4&ids%5B%5D=98182855-15 failed, reason: read ETIMEDOUT [17/12/2024, 10:04:13] [Security System] Refreshing session authentication. [17/12/2024, 10:08:28] [Security System] There was an error retrieving account settings. Please check that your credentials are correct and restart the plugin. [17/12/2024, 10:08:28] [Security System] GET https://www.alarm.com/web/api/identities failed: GET https://www.alarm.com/web/api/identities failed: request to https://www.alarm.com/web/api/identities failed, reason: read ECONNRESET [17/12/2024, 10:11:59] [Security System] There was an error retrieving account settings. Please check that your credentials are correct and restart the plugin. [17/12/2024, 10:11:59] [Security System] GET https://www.alarm.com/web/api/identities failed: GET https://www.alarm.com/web/api/identities failed: request to https://www.alarm.com/web/api/identities failed, reason: read ECONNRESET [17/12/2024, 10:13:19] [Security System] There was an error retrieving account settings. Please check that your credentials are correct and restart the plugin. [17/12/2024, 10:13:19] [Security System] GET https://www.alarm.com/web/api/identities failed: GET https://www.alarm.com/web/api/identities failed: request to https://www.alarm.com/web/api/identities failed, reason: read ECONNRESET [17/12/2024, 10:14:55] [homebridge-network-presence] [Scott's iPhone] - disconnected from the network (mac: 14:1b:a0:ca:68:6f | ip:192.168.1.253 | hostname:Scotts-iPhone.localdomain) —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[scottleestrange]

Yes it does work with the previous version.

I reverted back and rebooted, all perfect

This morning I did an upgrade again, so far no errors. I will let you know