Plan May or June 23 Style Council

[sarawilcox]

What

Invite people, prepare the agenda and slides for the meeting.

Done when

To do

• Agree meeting date - agree with Dom/Emmy, Susie, Graham
• Arrange Teams meeting and send out invite with notes from last meeting
• Firm up agenda
• Prep slides
• Get issues ready with colleagues
• Make sure that GitHub is up to date
• Share agenda and info about topics up for discussion - by email, on NHS.UK and NHS digital service manual Slack
• Prepare slides
• Sent out slides the day before

Things to consider

Report back on October 2022 meeting

• "clinician"​
• "perinatal"​
• "secure message"​
• "SMS"​
• "triage"​
• a number of coronavirus (COVID-19) related entries

Mention

• removal of 077718 300 300 phone number

For June meeting

• messaging via the App - change to SMS: Texts or emails to patients, e.g. confirming appointments, referrals etc nhsuk-service-manual-community-backlog#366
• online consultation: "Online consultations" (appointments) nhsuk-service-manual-community-backlog#426 - pick up with Graham
• GP appointments - for discussion only: Appointments: how to explain how to interact with their GP surgery/how to get a GP appointment nhsuk-service-manual-community-backlog#424 - see guidance for primary care communications
• Get rid of NHSX and NHS Test and Trace, plus NHSE not NHSEI
• Italics
• Examples of how to avoid using dashes - Albert
• COVID-19
• Numbers, measurements, date and time - changes re dyscalculia - see Word doc - NHS England staff only - Graham
• Febrile convulsions? Cedrik
• Time format in patient information - use of colon - see message on Slack #content channel

Not yet ready/needs more work - possibly next meeting

• add entry for 111 (phone no), e.g. call 111 - see NHS 111 online?
• number one (Albert) (Numeral 1 nhsuk-service-manual-community-backlog#162)
• contractions (Albert) (Formatting and punctuation nhsuk-service-manual-community-backlog#322)
• email and phone links
• learning difficulties/learning disabilities: Learning disabilities, difficulties and differences - meeting the needs of these users nhsuk-service-manual-community-backlog#312
• - [ ] easy read, Braille, large print
• dentists versus dental practices
• skip links - wording
• updates versus reviews
• 1 versus one for professional audiences: Numbers, measurements, dates and time nhsuk-service-manual-community-backlog#321 (comment)
• Skin symptoms - add further examples
• Skin symptoms - Pathways user research
• Links - update on analytics
• Choosing content formats - draft in NHS.UK Confluence - see GitHub issue Content formats guidance: main page #1672 1680
• Deaf people and deafness/ versus hearing loss - Deafness, loss of hearing, tinnitus and the social model of disability nhsuk-service-manual-community-backlog#211 (comment)
• Do and don't list feedback
• autism - "autistic people" -
• contractions - see comment from Karin
• Reading age - PIF feedback