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Send an e-mail if a conversation is unread after a set amount of time #6916

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synlic opened this issue Feb 18, 2022 · 3 comments
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Send an e-mail if a conversation is unread after a set amount of time #6916

synlic opened this issue Feb 18, 2022 · 3 comments

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@synlic
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synlic commented Feb 18, 2022


Is your feature request related to a problem? Please describe.
Many users that I work together with on Nextcloud only opens the webapp a few times each month, and don't have the Talk app installed on their phones. This means that messages sent from Talk is often missed for several days/weeks.

It would be nice if Talk could send an e-mail if a messages is left unread for a set amout of time.

Describe the solution you'd like
In the Activities Settings in Nextcloud, add a option that you should receive a e-mail if a messages in Talk is unread for X amout of hours/days.

Describe alternatives you've considered
N/A

Additional context
N/A

@nickvergessen
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So if you mention them the should get a notification. Since Nextcloud 23 notifications will be sent via email after a given timeout:
nextcloud/notifications#1074

I think that has to be enough.

@synlic
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synlic commented Feb 21, 2022

Ah, great!

I'll have to upgrade to 23 and check it out. Thanks!

@rinurinu
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So if you mention them the should get a notification. Since Nextcloud 23 notifications will be sent via email after a given timeout: nextcloud/notifications#1074

I think that has to be enough.

Hi @nickvergessen
I was looking for this very feature. I configured the option in that issue to send e-mails after 1 hour on my Nextcloud instance (version 26).

That does not solve the problem, unfortunately. Because with this option you get an e-mail from any Nextcloud notification. So also for things like a calendar entry. That becomes unusable very quickly.

What would be amazing would be a notification just for new Talk messages. A good standard value would be something like 1 hour.

Or if it's not too complex, something like immediately/1 Minute when you get a message and you don't have the Talk app open. Or if you have the app open but are in a different channel or whatever, a collection of messages after 1 to 3 hours.

This way you could still stay in the loop of discussions happening in Nextcloud Talk, without being bombarded by unnecessary e-mails.

Attached are two examples of the Mails that Slack is sending out:
slack-notifications_example2
slack-notifications_example1

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