strange problem when shared with password

[alahwany]

hello,

i have problem when shared a file or folder with password

when shared it and set password some devices when opening the link and write the password the icon for login not active !!!!!! and some devices working fine

i have tested it with internet explorer working fine will all devices but with google chrome or firefox some devices working and some devices not working

can any one helping me please ?

Nextcloud version 12
OS: Centos with Cpanel

[LukasReschke]

Please fill out the issue template so that we have more information about your setup. Thanks.

[alahwany]

i have attached the image but i don't know how to make this issue in template can you help me ?

[shaneonabike]

Steps to reproduce

1. Go to a folder
2. Click Share
   3.Set a password
3. Try to test that link with password set on Ubuntu - Firefox / Chrome and get invalid password

Expected behaviour

Entering the password would be valid and work

Actual behaviour

Entering the password loops around in indicating that I should try again. I believe that I discovered the actual problem! If I enter a password and click away from the password dialogue, it saves, and then creates a link. When I tried it again on both browsers doing this the link and password are fine. I think what is happening is that the password dialogue is storing the actual hard return if that's possible. Then when I attempt to log in for Chrome or Firefox it doesn't work.

Server configuration

Operating system: Ubuntu
Web server: Apache2
Database: Mysql
PHP version: php 7.1
Nextcloud version: 12.0.5

Updated from an older Nextcloud/ownCloud or fresh install:
Yes
Where did you install Nextcloud from:
Your download page
Signing status:

Signing status

No failures

List of activated apps:

App list

Enabled:
  - admin_audit: 1.2.0
  - bookmarks: 0.10.1
  - bruteforcesettings: 1.0.3
  - calendar: 1.5.7
  - comments: 1.2.0
  - contacts: 2.0.1
  - dav: 1.3.1
  - federatedfilesharing: 1.2.0
  - federation: 1.2.0
  - files: 1.7.2
  - files_pdfviewer: 1.1.1
  - files_sharing: 1.4.0
  - files_trashbin: 1.2.0
  - files_videoplayer: 1.1.0
  - gallery: 17.0.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.0.0
  - notifications: 2.0.0
  - oauth2: 1.0.5
  - password_policy: 1.2.2
  - provisioning_api: 1.2.0
  - serverinfo: 1.2.0
  - sharebymail: 1.2.0
  - systemtags: 1.2.0
  - tasks: 0.9.5
  - theming: 1.3.0
  - twofactor_backupcodes: 1.1.1
  - updatenotification: 1.2.0
  - workflowengine: 1.2.0
Disabled:
  - activity
  - encryption
  - files_external
  - files_texteditor
  - files_versions
  - firstrunwizard
  - nextcloud_announcements
  - survey_client
  - user_external
  - user_ldap

Nextcloud configuration:

Config report

{
    "system": {
        "instanceid": "ocph33vhu3m1",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.blahbla.com"
        ],
        "datadirectory": "\/var\/www\/nextcloud\/data",
        "overwrite.cli.url": "https:\/\/cloud.blahbla.com",
        "dbtype": "mysql",
        "version": "12.0.5.3",
        "dbname": "owncloud",
        "dbhost": "localhost",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "forcessl": true,
        "mail_smtpmode": "php",
        "mail_from_address": "someperson",
        "mail_domain": "blahbla.com",
        "mail_smtpauthtype": "PLAIN",
        "mail_smtphost": "mail.blahbla",
        "mail_smtpport": "465",
        "mail_smtpsecure": "tls",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "theme": "",
        "maintenance": false,
        "preview_max_scale_factor": 1,
        "asset-pipeline.enabled": false,
        "loglevel": 2,
        "trashbin_retention_obligation": "auto",
        "filelocking.enabled": "true",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "localhost",
            "port": 6379,
            "timeout": 0,
            "password": "***REMOVED SENSITIVE VALUE***"
        },
        "updatechecker": false,
        "htaccess.RewriteBase": "\/"
    }
}

Are you using external storage, if yes which one: N/A
Are you using encryption: no
Are you using an external user-backend, if yes which one: Nope

Client configuration

Browser: Chrome 64.0.3282.140

Operating system: Ubuntu

[nextcloud-bot]

Hey, this issue has been closed because the label stale is set and there were no updates for 14 days. Feel free to reopen this issue if you deem it appropriate.

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