Url get double encoded, having % in a folder prevent nextcloud from being usable #11405

pzwahlen · 2018-09-27T06:55:23Z

Upgrade from 13.0.6 to 14.0.1 went smoothly, However login in via the web interface gives an infinite spinner while trying to load “All files” (/apps/files/).

Navigating to the gallery or shared folders works and I can see files there.

Desktop and Android clients seem happy and are able to list files.

I have tried to removed the APC cache line from config.php -> No change

Steps to reproduce

Upgrade from 13.0.6 to 14.01
Login

Expected behaviour

Get the list of files in the user's root directory

Actual behaviour

Get a never-ending spinner and no file list

Server configuration

Operating system: CentOS7

Web server: Apache 2.4.6

Database: MariaDB 5.5.60

PHP version: 7.2.10 (php72u)

Nextcloud version: 14.0.1.1

Updated from an older Nextcloud/ownCloud or fresh install: Updated from 13.0.6

Where did you install Nextcloud from:

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:
  - accessibility: 1.0.1
  - activity: 2.7.0
  - bruteforcesettings: 1.1.0
  - cloud_federation_api: 0.0.1
  - comments: 1.4.0
  - dav: 1.6.0
  - federatedfilesharing: 1.4.0
  - federation: 1.4.0
  - files: 1.9.0
  - files_pdfviewer: 1.3.2
  - files_sharing: 1.6.2
  - files_texteditor: 2.6.0
  - files_trashbin: 1.4.1
  - files_versions: 1.7.1
  - files_videoplayer: 1.3.0
  - firstrunwizard: 2.3.0
  - gallery: 18.1.0
  - groupfolders: 1.3.3
  - logreader: 2.0.0
  - lookup_server_connector: 1.2.0
  - nextcloud_announcements: 1.3.0
  - notifications: 2.2.1
  - oauth2: 1.2.1
  - password_policy: 1.4.0
  - provisioning_api: 1.4.0
  - serverinfo: 1.4.0
  - sharebymail: 1.4.0
  - support: 1.0.0
  - survey_client: 1.2.0
  - systemtags: 1.4.0
  - theming: 1.5.0
  - twofactor_backupcodes: 1.3.1
  - updatenotification: 1.4.1
  - workflowengine: 1.4.0
Disabled:
  - admin_audit
  - caniupdate
  - encryption
  - files_external
  - user_external
  - user_ldap

Nextcloud configuration:

Config report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.lesz.ch"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "http:\/\/cloud.internal.local",
        "dbtype": "mysql",
        "version": "14.0.1.1",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "loglevel": 0,
        "updater.release.channel": "stable",
        "htaccess.RewriteBase": "\/",
        "maintenance": false,
        "theme": "",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "PLAIN",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "25",
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\BMP",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\MP3",
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\Movie"
        ],
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    },
    "apps": {
        "accessibility": {
            "enabled": "yes",
            "installed_version": "1.0.1",
            "types": ""
        },
        "activity": {
            "enabled": "yes",
            "installed_version": "2.7.0",
            "types": "filesystem"
        },
        "backgroundjob": {
            "lastjob": "103"
        },
        "bruteForce": {
            "whitelist_1": "192.168.61.0\/24",
            "whitelist_2": "192.168.74.0\/24"
        },
        "bruteforcesettings": {
            "enabled": "yes",
            "installed_version": "1.1.0",
            "types": ""
        },
        "caniupdate": {
            "enabled": "no",
            "installed_version": "0.2.0",
            "types": ""
        },
        "cloud_federation_api": {
            "enabled": "yes",
            "installed_version": "0.0.1",
            "types": "filesystem"
        },
        "comments": {
            "enabled": "yes",
            "installed_version": "1.4.0",
            "types": "logging"
        },
        "core": {
            "backgroundjobs_mode": "cron",
            "installed.bundles": "[\"CoreBundle\"]",
            "installedat": "1511088558.5111",
            "lastcron": "1538029802",
            "lastupdateResult": "[]",
            "lastupdatedat": "1538026205",
            "moveavatarsdone": "yes",
            "oc.integritycheck.checker": "[]",
            "previewsCleanedUp": "1",
            "public_files": "files_sharing\/public.php",
            "public_webdav": "dav\/appinfo\/v1\/publicwebdav.php",
            "scss.variables": "ac1ac0aa87d5e701a857afa1609c092e",
            "updater.secret.created": "1537984497",
            "vendor": "nextcloud"
        },
        "dav": {
            "buildCalendarSearchIndex": "yes",
            "enabled": "yes",
            "installed_version": "1.6.0",
            "types": "filesystem"
        },
        "federatedfilesharing": {
            "enabled": "yes",
            "installed_version": "1.4.0",
            "types": ""
        },
        "federation": {
            "enabled": "yes",
            "installed_version": "1.4.0",
            "types": "authentication"
        },
        "files": {
            "cronjob_scan_files": "500",
            "enabled": "yes",
            "installed_version": "1.9.0",
            "types": "filesystem"
        },
        "files_pdfviewer": {
            "enabled": "yes",
            "installed_version": "1.3.2",
            "types": ""
        },
        "files_sharing": {
            "enabled": "yes",
            "installed_version": "1.6.2",
            "types": "filesystem"
        },
        "files_texteditor": {
            "enabled": "yes",
            "installed_version": "2.6.0",
            "types": ""
        },
        "files_trashbin": {
            "enabled": "yes",
            "installed_version": "1.4.1",
            "types": "filesystem,dav"
        },
        "files_versions": {
            "enabled": "yes",
            "installed_version": "1.7.1",
            "types": "filesystem,dav"
        },
        "files_videoplayer": {
            "enabled": "yes",
            "installed_version": "1.3.0",
            "types": ""
        },
        "firstrunwizard": {
            "enabled": "yes",
            "installed_version": "2.3.0",
            "types": "logging"
        },
        "gallery": {
            "enabled": "yes",
            "installed_version": "18.1.0",
            "types": ""
        },
        "groupfolders": {
            "enabled": "yes",
            "installed_version": "1.3.3",
            "types": "filesystem"
        },
        "logreader": {
            "enabled": "yes",
            "installed_version": "2.0.0",
            "levels": "10111",
            "ocsid": "170871",
            "types": ""
        },
        "lookup_server_connector": {
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": "authentication"
        },
        "nextcloud_announcements": {
            "enabled": "yes",
            "installed_version": "1.3.0",
            "pub_date": "Sat, 10 Dec 2016 00:00:00 +0100",
            "types": "logging"
        },
        "notifications": {
            "enabled": "yes",
            "installed_version": "2.2.1",
            "types": "logging"
        },
        "oauth2": {
            "enabled": "yes",
            "installed_version": "1.2.1",
            "types": "authentication"
        },
        "password_policy": {
            "enabled": "yes",
            "installed_version": "1.4.0",
            "minLength": "8",
            "types": ""
        },
        "provisioning_api": {
            "enabled": "yes",
            "installed_version": "1.4.0",
            "types": "prevent_group_restriction"
        },
        "serverinfo": {
            "enabled": "yes",
            "installed_version": "1.4.0",
            "types": ""
        },
        "sharebymail": {
            "enabled": "yes",
            "installed_version": "1.4.0",
            "types": "filesystem"
        },
        "support": {
            "enabled": "yes",
            "installed_version": "1.0.0",
            "types": ""
        },
        "survey_client": {
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": ""
        },
        "systemtags": {
            "enabled": "yes",
            "installed_version": "1.4.0",
            "types": "logging"
        },
        "theming": {
            "cachebuster": "4",
            "enabled": "yes",
            "installed_version": "1.5.0",
            "name": "LesZ (cloud)",
            "types": "logging"
        },
        "twofactor_backupcodes": {
            "enabled": "yes",
            "installed_version": "1.3.1",
            "types": ""
        },
        "updatenotification": {
            "bruteforcesettings": "1.1.0",
            "caniupdate": "0.1.3",
            "core": "14.0.1.1",
            "enabled": "yes",
            "files_pdfviewer": "1.2.1",
            "installed_version": "1.4.1",
            "theming": "1.4.5",
            "types": "",
            "update_check_errors": "0"
        },
        "workflowengine": {
            "enabled": "yes",
            "installed_version": "1.4.0",
            "types": "filesystem"
        }
    }
}

Are you using external storage, if yes which one: No

Are you using encryption: No

Are you using an external user-backend, if yes which one: No (tested LDAP in the past, disabled it)

Client configuration

Browser: Chrome 69 / Firefox 62 / IE11 7 Edge

Operating system: Windows 10

Logs

Web server error log

The are the logs generated during login, starting with an empty cache.

x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "POST /login HTTP/1.1" 303 - "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /apps/files/ HTTP/1.1" 200 40574 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/core/c064-8bb4-server.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=5f1e761f-4 HTTP/1.1" 200 18539 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/core/c064-8bb4-css-variables.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=5f1e761f-4 HTTP/1.1" 200 364 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/core/c064-8bb4-jquery-ui-fixes.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=5f1e761f-4 HTTP/1.1" 200 906 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/firstrunwizard/70e2-8bb4-firstrunwizard.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=70e2b24f-4 HTTP/1.1" 200 1646 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/core/c064-8bb4-jquery.ocdialog.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=5f1e761f-4 HTTP/1.1" 200 580 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/core/c064-8bb4-results.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=5f1e761f-4 HTTP/1.1" 200 504 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /apps/activity/css/style.css?v=b1d71238-4 HTTP/1.1" 200 4057 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/files/d16b-8bb4-merged.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=d16b8f0e-4 HTTP/1.1" 200 4285 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/notifications/2c83-8bb4-styles.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=2c837ab2-4 HTTP/1.1" 200 751 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/files_trashbin/1e6d-8bb4-trash.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=1e6dbfaa-4 HTTP/1.1" 200 161 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/comments/1bf6-8bb4-comments.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=1bf6e69c-4 HTTP/1.1" 200 1167 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /apps/gallery/css/slideshow.css?v=f4d918f6-4 HTTP/1.1" 200 3930 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/files_sharing/861d-8bb4-mergedAdditionalStyles.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=861d527b-4 HTTP/1.1" 200 1281 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /apps/gallery/css/gallerybutton.css?v=f4d918f6-4 HTTP/1.1" 200 2733 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/comments/1bf6-8bb4-autocomplete.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=1bf6e69c-4 HTTP/1.1" 200 434 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /apps/gallery/css/share.css?v=f4d918f6-4 HTTP/1.1" 200 3764 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/files_texteditor/783c-8bb4-merged.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=783c3f18-4 HTTP/1.1" 200 1262 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/core/c064-8bb4-systemtags.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=5f1e761f-4 HTTP/1.1" 200 385 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /apps/notifications/js/notifications.js?v=5f1e761f-4 HTTP/1.1" 200 117482 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/icons/icons-vars.css HTTP/1.1" 200 10681 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:47 +0200] "GET /css/systemtags/1bf6-8bb4-systemtagsfilelist.css?v=ac1ac0aa87d5e701a857afa1609c092e?v=1bf6e69c-4 HTTP/1.1" 200 206 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /js/files/merged-index.js?v=5f1e761f-4 HTTP/1.1" 200 84008 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/files_sharing/js/sharedfilelist.js?v=5f1e761f-4 HTTP/1.1" 200 14452 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/files_trashbin/js/app.js?v=5f1e761f-4 HTTP/1.1" 200 3396 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/files_sharing/js/app.js?v=5f1e761f-4 HTTP/1.1" 200 8446 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/files_trashbin/js/filelist.js?v=5f1e761f-4 HTTP/1.1" 200 9688 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /core/js/oc-backbone-webdav.js?v=5f1e761f-4 HTTP/1.1" 200 9565 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/federatedfilesharing/js/external.js?v=5f1e761f-4 HTTP/1.1" 200 4936 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /js/activity/activity-sidebar.js?v=5f1e761f-4 HTTP/1.1" 200 4351 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /js/files_sharing/additionalScripts.js?v=5f1e761f-4 HTTP/1.1" 200 4504 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /js/comments/merged.js?v=5f1e761f-4 HTTP/1.1" 200 19273 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/files/folder/000?v=1 HTTP/1.1" 200 252 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/files/recent/000?v=1 HTTP/1.1" 200 301 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/core/actions/star-dark/000?v=2 HTTP/1.1" 200 207 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /core/img/logo.png?v=4 HTTP/1.1" 200 3571 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/files/public/000?v=1 HTTP/1.1" 200 942 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/files/unshare/000?v=1 HTTP/1.1" 200 819 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/core/actions/settings-dark/000?v=1 HTTP/1.1" 200 1082 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/core/actions/triangle-s/000?v=1 HTTP/1.1" 200 145 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/systemtags/tag/000?v=1 HTTP/1.1" 200 474 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/core/places/contacts/fff?v=1 HTTP/1.1" 200 868 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/notifications/img/notifications.svg HTTP/1.1" 200 456 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/settings/share/000?v=1 HTTP/1.1" 200 326 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/core/actions/more/fff?v=1 HTTP/1.1" 200 227 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /avatar/patrick/32?v=0 HTTP/1.1" 201 102 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 74 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/notifications/js/notifications.js.map HTTP/1.1" 302 - "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/groupfolders/js/files.js?v=5f1e761f-4 HTTP/1.1" 200 370 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /js/files_texteditor/merged.js?v=5f1e761f-4 HTTP/1.1" 200 139163 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /js/files_versions/merged.js?v=5f1e761f-4 HTTP/1.1" 200 3582 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /js/gallery/scripts-for-file-app.js?v=5f1e761f-4 HTTP/1.1" 200 55949 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /js/core/merged.js?v=5f1e761f-4 HTTP/1.1" 200 5365 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /settings/img/admin.svg?v=5f1e761f HTTP/1.1" 200 236 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /js/systemtags/merged.js?v=5f1e761f-4 HTTP/1.1" 200 5315 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /settings/img/apps.svg?v=5f1e761f HTTP/1.1" 200 164 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/files/ HTTP/1.1" 200 40576 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /settings/img/users.svg?v=5f1e761f HTTP/1.1" 200 838 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/firstrunwizard/img/info.svg?v=5f1e761f HTTP/1.1" 200 529 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /settings/img/help.svg?v=5f1e761f HTTP/1.1" 200 519 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /core/img/actions/logout.svg?v=5f1e761f HTTP/1.1" 200 342 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /core/img/actions/delete.svg HTTP/1.1" 200 247 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/files/img/app.svg?v=5f1e761f HTTP/1.1" 200 222 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/activity/img/activity.svg?v=5f1e761f HTTP/1.1" 200 217 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/gallery/img/app.svg?v=5f1e761f HTTP/1.1" 200 570 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/core/actions/quota/000?v=1 HTTP/1.1" 200 273 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /core/search/templates/part.results.html HTTP/1.1" 200 220 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/files/delete/000?v=1 HTTP/1.1" 200 259 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/core/actions/menu/000?v=1 HTTP/1.1" 200 165 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /apps/gallery/config?extramediatypes=1 HTTP/1.1" 200 102 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /core/img/breadcrumb.svg?v=1 HTTP/1.1" 200 188 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "PROPFIND /remote.php/dav/files/patrick/ HTTP/1.1" 207 66098 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/core/actions/toggle-pictures/000?v=1 HTTP/1.1" 200 376 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/core/actions/settings-dark/fff?v=1 HTTP/1.1" 200 1082 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /ocs/v2.php/core/whatsnew?format=json HTTP/1.1" 204 - "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/core/actions/close/fff?v=1 HTTP/1.1" 200 225 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:48 +0200] "GET /svg/core/places/home/000?v=1 HTTP/1.1" 200 168 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:49 +0200] "GET /apps/systemtags/lastused HTTP/1.1" 200 2 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:49 +0200] "GET /svg/core/actions/search/fff?v=1 HTTP/1.1" 200 237 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:49 +0200] "GET /svg/core/actions/close/000?v=1 HTTP/1.1" 200 225 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
x.y.z.5 - - [27/Sep/2018:08:51:49 +0200] "GET /svg/core/actions/add/000?v=1 HTTP/1.1" 200 176 "https://cloud.lesz.ch/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"

Nextcloud log (data/nextcloud.log)

Nextcloud log

{"reqId":"W6vfEPpeWendkg3Kabw1vgAAAAY","level":0,"time":"2018-09-26T19:33:36+00:00","remoteAddr":"A.B.C.115","user":"patrick","app":"no app in context","method":"GET","url":"\/apps\/files\/","message":"No cache entry found for \/appdata_xxx\/avatar\/patrick\/avatar.jpg (storage: local::\/mnt\/nextcloud-data\/, internalPath: appdata_xxx\/avatar\/patrick\/avatar.jpg)","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/69.0.3497.100 Safari\/537.36","version":"14.0.1.1"}
{"reqId":"W6vfEPpeWendkg3Kabw1vgAAAAY","level":0,"time":"2018-09-26T19:33:36+00:00","remoteAddr":"A.B.C.115","user":"patrick","app":"no app in context","method":"GET","url":"\/apps\/files\/","message":"No cache entry found for \/appdata_xxx\/theming\/images\/background (storage: local::\/mnt\/nextcloud-data\/, internalPath: appdata_xxx\/theming\/images\/background)","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/69.0.3497.100 Safari\/537.36","version":"14.0.1.1"}
{"reqId":"W6vfEIhekB5yKaTp-Zn-BgAAAAM","level":0,"time":"2018-09-26T19:33:36+00:00","remoteAddr":"A.B.C.115","user":"patrick","app":"no app in context","method":"GET","url":"\/css\/icons\/icons-vars.css","message":"No cache entry found for \/appdata_xxx\/css\/icons\/icons-vars.css.gzip (storage: local::\/mnt\/nextcloud-data\/, internalPath: appdata_xxx\/css\/icons\/icons-vars.css.gzip)","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/69.0.3497.100 Safari\/537.36","version":"14.0.1.1"}
{"reqId":"W6vfECYA9M8A2BvHgMa3dQAAAAE","level":0,"time":"2018-09-26T19:33:36+00:00","remoteAddr":"A.B.C.115","user":"patrick","app":"no app in context","method":"GET","url":"\/avatar\/patrick\/64?v=0","message":"No cache entry found for \/appdata_xxx\/avatar\/patrick\/avatar.jpg (storage: local::\/mnt\/nextcloud-data\/, internalPath: appdata_xxx\/avatar\/patrick\/avatar.jpg)","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/69.0.3497.100 Safari\/537.36","version":"14.0.1.1"}
{"reqId":"W6vfEYhekB5yKaTp-Zn-DQAAAAM","level":0,"time":"2018-09-26T19:33:37+00:00","remoteAddr":"A.B.C.115","user":"patrick","app":"no app in context","method":"GET","url":"\/apps\/gallery\/config?extramediatypes=1","message":"No cache entry found for \/patrick\/files\/gallery.cnf (storage: home::patrick, internalPath: files\/gallery.cnf)","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/69.0.3497.100 Safari\/537.36","version":"14.0.1.1"}

Browser log

JQMIGRATE: Migrate is installed, version 1.4.0
client.js?v=5f1e761f-4:283 Uncaught (in promise) URIError: URI malformed
    at decodeURIComponent (<anonymous>)
    at Client._parseFileInfo (client.js?v=5f1e761f-4:283)
    at client.js?v=5f1e761f-4:407
    at Function._.map._.collect (core.js?v=5f1e761f-4:185)
    at Client._parseResult (client.js?v=5f1e761f-4:406)
    at client.js?v=5f1e761f-4:488

The text was updated successfully, but these errors were encountered:

nextcloud-bot · 2018-09-27T07:07:47Z

GitMate.io thinks possibly related issues are #8969 (theming app not working after update from 12.0.6 to 13.0.1), #8912 (Upgrade from 12.0.6 to 13.0.1 failed), #8526 (Can't use app data after upgrade to 13.0.0), #8894 (GUI: No update available from 12.0.6 to 13.0.1), and #10932 (13.0.6).

skjnldsv · 2018-09-27T07:28:54Z

Any error in the browser's log while login?

pzwahlen · 2018-09-27T07:36:14Z

Yes, the one posted at the bottom of the issue. Here's an "extended" version:

Extended browser error

client.js?v=5f1e761f-4:283 Uncaught (in promise) URIError: URI malformed
    at decodeURIComponent (<anonymous>)
    at Client._parseFileInfo (client.js?v=5f1e761f-4:283)
    at client.js?v=5f1e761f-4:407
    at Function._.map._.collect (core.js?v=5f1e761f-4:185)
    at Client._parseResult (client.js?v=5f1e761f-4:406)
    at client.js?v=5f1e761f-4:488
_parseFileInfo @ client.js?v=5f1e761f-4:283
(anonymous) @ client.js?v=5f1e761f-4:407
_.map._.collect @ core.js?v=5f1e761f-4:185
_parseResult @ client.js?v=5f1e761f-4:406
(anonymous) @ client.js?v=5f1e761f-4:488
Promise.then (async)
getFolderContents @ client.js?v=5f1e761f-4:486
reload @ merged-index.js?v=5f1e761f-4:6091
changeDirectory @ merged-index.js?v=5f1e761f-4:5947
_onUrlChanged @ merged-index.js?v=5f1e761f-4:4929
dispatch @ core.js?v=5f1e761f-4:3
r.handle @ core.js?v=5f1e761f-4:3
trigger @ core.js?v=5f1e761f-4:3
a.event.trigger @ core.js?v=5f1e761f-4:7
(anonymous) @ core.js?v=5f1e761f-4:3
each @ core.js?v=5f1e761f-4:2
each @ core.js?v=5f1e761f-4:2
trigger @ core.js?v=5f1e761f-4:3
_onPopState @ merged-index.js?v=5f1e761f-4:299
initialize @ merged-index.js?v=5f1e761f-4:128
(anonymous) @ merged-index.js?v=5f1e761f-4:340
(anonymous) @ core.js?v=5f1e761f-4:781
setTimeout (async)
_.delay @ core.js?v=5f1e761f-4:780
executeBound @ core.js?v=5f1e761f-4:714
bound @ core.js?v=5f1e761f-4:746
(anonymous) @ merged-index.js?v=5f1e761f-4:339
j @ core.js?v=5f1e761f-4:2
fireWith @ core.js?v=5f1e761f-4:2
ready @ core.js?v=5f1e761f-4:2
I @ core.js?v=5f1e761f-4:2

skjnldsv · 2018-09-27T07:45:53Z

@pzwahlen My bad!
Thanks for the additional informations.

WHat is the exact url you're visiting when you receive this error?

pzwahlen · 2018-09-27T07:52:06Z

I get this error right after login, URL bar is showing "https://cloud.lesz.ch/apps/files/".

Screenshot with infinite spinner:

skjnldsv · 2018-09-27T07:58:04Z

Strange, you should be redirected to something like https://cloud.lesz.ch/apps/files/?dir=/

pzwahlen · 2018-09-27T08:12:48Z

Some additional information: I have a second "test" instance running on the exact same host:

Same DB/Apache/PHP
Single "admin" user
Same apps
Same upgrade path since v12

I have no issue on this instance (now also running 14.0.1) and I am effectively redirected to "/apps/files/?dir=/&fileid=2"

The only difference I can think of is that I have activated video thumbnail generation on the main instance (cf my config) and not on the "test" one. I have already tried removing this part of the config without success.

Also, there are 5 users on this main instance with the following behaviour:

admin has no files and can login with a redirect to "/apps/files/?dir=/&fileid=2"
user1 has files and is admin -> cannot get files
user2 has files -> cannot get files
user3 has files -> cannot get files
user4 has files -> cannot get files

After upgrade: I did:

db:add-missing-indices
files:cleanup
files:scan

skjnldsv · 2018-09-27T08:20:23Z

Can you do a maintenance:repair?
If this still doesn't work, you could create a test user and send the credentials to [email protected] so I can take a look :)

pzwahlen · 2018-09-27T09:22:23Z

maintenance:repair didn't help.

Also created a new user which doesn't have the problem! He can logon and reach his files. No JS error in the console for him.

I have added this user to the same (family) group and also added him to a shared "family" folder.

He can still reach his files, including inside the shared folder.

Based on your activity record, I'm probably happy to temporarily give you access to an existing user having the problem, including SSH if it helps.

This is a small family instance.

skjnldsv · 2018-09-27T09:34:38Z

@pzwahlen Let's do this then! :)

skjnldsv · 2018-09-27T09:59:06Z

@pzwahlen Okay, I think I got it! :)
There seems to be a shared folder loading which have %25shared/ as a filename. Or at least that is wrongly decoded. This comes from #11151

@icewind1991 this is for you: #11151

pzwahlen · 2018-09-27T10:11:32Z

Thanks for looking at this, much appreciated!

Yes, there's a folder named "%shared"
fix js files client for user names with spaces #11151 was apparently already merged in 14.0.1 as my core/js/files/client.js contains this change.

This being said, you nailed the problem. If I create a "%shared" folder for the working user, then it instantly creates the issue.

Any other clue ?

skjnldsv · 2018-09-27T10:13:34Z

@pzwahlen You can start by renaming the shared folder while we fix the issue :)
You can delete the test account, thanks a lot for you help !

JB1985 · 2018-10-02T12:21:42Z

I have the same Problem ...

That seems to be a php7.2 problem. When I switch back to php7.0, there are no problems.

But what is absolutely bad, if you change from php7.2 back to php7.0 the passwords do not work anymore. You have to reset the passwords.

@skjnldsv have you a server with php7.0-fpm and php7.2-fpm to check the issue?

skjnldsv · 2018-10-02T12:38:43Z

@JB1985 I'm using php 7.2-fpm :)
I don't have a 7.0 in hand though :/

skjnldsv · 2018-10-02T12:57:56Z

@icewind1991 Any news?

icawebdesign · 2018-10-03T22:12:06Z

I have the same issue and it's not specifically a PHP7.2 issue. This only happened for me since 14.0.0->14.0.1 update and my box has been running PHP7.2.x for months.

I just had a PDF file with '50%' in the filename and the directory listing (happened to be the root dir, but it seems not to matter) failed to load with the loading spinner just sitting there, spinning away. I've just manually removed the file from the server (via SSH) and performed a files:scan for my user account and I now have NC working as expected giving me a full list of files/dirs.

I couldn't find anything in the logs relating to this at all.

FWIW, the file I've just removed has been in my root dir since ~November 2017 so hasn't caused a problem with various versions of NC and a combination of PHP7.1 and PHP7.2 across 2 servers (migrated to a different server a few months ago).

jospoortvliet · 2018-10-04T17:01:19Z

Can you guys check 14.0.2RC1? https://help.nextcloud.com/t/help-testing-rc1-version-of-14-0-2-13-0-7-and-12-0-12/38359

pzwahlen · 2018-10-11T12:06:11Z

@jospoortvliet I just upgraded to 14.0.2 and the issue is still present.

icawebdesign · 2018-10-15T07:23:40Z

Just upgraded to 14.0.3 and issue is still apparent for me.

Ark74 · 2018-10-17T01:46:08Z

Indeed the issue is present on directories with % on the folder name (haven't tested on files) on 14.0.3.
Only the browsers complains about it, webserver, nextcloud logs won't show any issues.

MorrisJobke · 2018-10-18T12:07:28Z

Duplicate of #11695

MorrisJobke · 2018-10-18T12:07:33Z

Fixed in #11744 and will be shipped in 14.0.4

nextcloud-bot added the bug label Sep 27, 2018

tflidd mentioned this issue Sep 27, 2018

Update to NC14 RC 1 No cache entry found #10922

Closed

skjnldsv added the needs info label Sep 27, 2018

GP-S mentioned this issue Sep 28, 2018

root directory unvailable to some users on 14.0.1 #11442

Closed

skjnldsv mentioned this issue Sep 30, 2018

If you create a new file by entering"%" in the file name or folder name, the list of the folder can not be read. #11452

Closed

skjnldsv added 1. to develop Accepted and waiting to be taken care of high and removed needs info labels Oct 2, 2018

skjnldsv changed the title ~~Cannot get to "All files" after 13.0.6 -> 14.0.1 upgrade~~ Url get double encoded, having % in a folder prevent nextcloud from being usable Oct 2, 2018

ghost mentioned this issue Oct 17, 2018

Folder does not load when a file with a percentage (%) sign is in folder #11892

Closed

MorrisJobke marked this as a duplicate of #11695 Oct 18, 2018

MorrisJobke closed this as completed Oct 18, 2018

MorrisJobke added this to the Nextcloud 15 milestone Oct 18, 2018

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Url get double encoded, having % in a folder prevent nextcloud from being usable #11405

Url get double encoded, having % in a folder prevent nextcloud from being usable #11405

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Url get double encoded, having % in a folder prevent nextcloud from being usable #11405

Url get double encoded, having % in a folder prevent nextcloud from being usable #11405

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