Quota: total is wrong calculated, thus relative is also not correct

[tobiasKaminsky]

I have 56G out of 221Gb used and quota shows me:
156G free
5G used
158G total
3.3% relative

When I fill up my device with 150G (using fallocate), I have 206 out of 221G used:
3,5G free
5G used
8 total
59.6% relative

Somehow total is not calculated correctly and thus "relative" is also wrong.
Disk usage was done via (df -h).

[nextcloud-bot]

GitMate.io thinks possibly related issues are #2017 (quota), #4572 (Wrong total quota limit with shared hosting), #10127 (Total space in quota-field shows wrong value), #4320 (Quota in UI is not correct), and #8050 (Quota issues ).

[JDemmerle]

@tobiasKaminsky
Does the bug still exist?
I got the same issue on NC 14/15.

[tobiasKaminsky]

I think so:
with curl, I do get: (/ocs/v1.php/cloud/user)

"quota": {
        "free": 85381120000,
        "used": 6047777362,
        "total": 91428897362,
        "relative": 6.61,
        "quota": -3
      },

on df -h:

Total: 190G
Used: 100G
Free: 80G
used%: 56%

Now I allocate 60G:

"quota": {
        "free": 20956602368,
        "used": 6047777362,
        "total": 27004379730,
        "relative": 22.4,
        "quota": -3
      },

on df -h:

Total: 190G
Used: 160G
Free: 20G
used%: 90%

[JDemmerle]

Can you have a look at a specific user file(and really only the "file") dir and compare that with the value on the NC webinterface?

[tobiasKaminsky]

My data is located at /srv/http/nc/data/tobi and this is 6G, which maps the "used" of quota.

"free": 85.381.120.000,
"used": 6.047.777.362,
"total": 91.428.897.362,

free seems also to match, but total should be 190G and not 90G, or?

[JDemmerle]

Whats the size of /srv/http/nc/data/tobi/files?
Files is the dir, which maps used of quota at the NC webinterface.

Yeah total should be 190G in my opinion..

[tobiasKaminsky]

Whats the size of /srv/http/nc/data/tobi/files?

6G

[JDemmerle]

Is there a public share where everybody can upload stuff?
Maybe there are broken files.

[tobiasKaminsky]

Not that I know…There was once a external mount, but this is not there anylonger.

[stale]

This issue has been automatically marked as stale because it has not had recent activity and it seems to be missing some essential informations. It will be closed if no further activity occurs. Thank you for your contributions.

[tobiasKaminsky]

Go away…stale bot… ;-)

[szaimen]

Hi, please update to 24.0.8 or better 25.0.2 and report back if it fixes the issue. Thank you!

[devz3r0]

I am using Nextcloud 24.0.8 the User is only occupying 114MB after deletion, emptying the trash, however the quota is still displaying 5,1 GB in use.

[ThisIsMe-TIM]

My nextcloud is 25.0.2 and calculation is ok now for me

[szaimen]

Thanks for verifying!

[tflidd]

There are still 2 users on the forum with this issue:
https://help.nextcloud.com/t/wrong-quota-calculation/152702

[szaimen]

Hi, please open a new issue about this with up-to-date information. Thanks a lot!

[devz3r0]

Done here: #36403