ResourceLocator can not find a web root #1066
Comments
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The Nextcloud mail app offers an extensive logging system to make it easier identifying and tracking down bugs. Please enable debug mode and set the log level to debug in your admin settings. Then, try to reproduce your issue and take another look at |
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Have enabled debug and the most detailed logging Then I looked in /var/snap/nextcloud/common/nextcloud/data and cannot find the files: data/nextcloud.log, data/horde_imap.log and data/horde_smtp.log Am I looking at the wrong data directory? |
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If you can't find any files you might want to ask the maintainers of that snap package. |
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No info provided -> closing If you happen to have figured out how to access the logs, let us know. |
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Me this happening exactly the same with the same configuration, same OS, but with the app talk, once installed, clicking on the menu to start the app, appear |
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I can just repeat myself. Please report this to the package maintainer of the snap. As you can see from the error log, it's not just this app that triggers this error, but also the "spreed" app and others. |
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FYI: It has been determined that these errors are the result of a problem in the server: nextcloud/server#13556 |
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thanks |
Not entirely sure what is causing this as it doesn't seem to be affecting the ability of mail to function, outside of errors identified elsewhere regarding nextcloud notification email
Expected behavior
Shouldn't see the error in logs
Actual behavior
Seeing the following error repeatedly in logging
ResourceLocator can not find a web root (root: /var/snap/nextcloud/8267/nextcloud/extra-apps/mail, file: index.php/css/mail/c5f3-2561-mail.css, webRoot: , throw: true)
Mail app
Mail app version: (see apps admin page, e.g. 0.5.3)
0.8.3
Mailserver or service: (e.g. Outlook, Yahoo, Gmail, Exchange,...)
Gmail
Number of accounts: (e.g. 1 or 2)
1
Server configuration
Operating system: (e.g. Debian 8)
Ubuntu 18.04 LTS
Web server: (e.g. Apache, Nginx,...)
Apache
Database: (e.g. MariaDB, SQLite, PostgreSQL,...)
MySQL
PHP version: (e.g. 7.0)
7.1
Nextcloud Version: (see admin page, e.g. 13.0.2)
13.0.5
Updated from an older version or fresh install:
Fresh INstall
List of activated apps:
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your server installation folder
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
{
"system": {
"apps_paths": [
{
"path": "/snap/nextcloud/current/htdocs/apps",
"url": "/apps",
"writable": false
},
{
"path": "/var/snap/nextcloud/current/nextcloud/extra-apps",
"url": "/extra-apps",
"writable": true
}
],
"supportedDatabases": [
"mysql"
],
"memcache.locking": "\OC\Memcache\Redis",
"memcache.local": "\OC\Memcache\Redis",
"redis": {
"host": "REMOVED SENSITIVE VALUE",
"port": 0
},
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"localhost",
""REMOVED SENSITIVE VALUE[the ip address of the server I hav nextcloud installed on",
""REMOVED SENSITIVE VALUE[the subdmain I have nextcloud installed on]",
""REMOVED SENSITIVE VALUE[the www version of the subdomain]"
],
"datadirectory": "REMOVED SENSITIVE VALUE",
"overwrite.cli.url": "http://localhost",
"dbtype": "mysql",
"version": "13.0.5.2",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "REMOVED SENSITIVE VALUE",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"installed": true,
"instanceid": "REMOVED SENSITIVE VALUE",
"mail_smtpmode": "smtp",
"mail_smtpauthtype": "LOGIN",
"mail_smtpsecure": "tls",
"mail_from_address": "REMOVED SENSITIVE VALUE",
"mail_domain": "REMOVED SENSITIVE VALUE",
"mail_smtpauth": 1,
"mail_smtphost": "REMOVED SENSITIVE VALUE",
"mail_smtpport": "587",
"mail_smtpname": "REMOVED SENSITIVE VALUE",
"mail_smtppassword": "REMOVED SENSITIVE VALUE",
"maintenance": false
}
}
Client configuration
Browser: (e.g. Firefox 48)
Firefox 61.0.1
Operating system: (e.g. Arch Linux)
Ubuntu 18.04 Desktop
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