Failed to download files when path is /storage/sdcard1

[susobaco]

Actual behaviour

• The client won't let me download any files. Failed to download

Expected behaviour

• Tell us what should happen

Steps to reproduce

1. I configure nextcloudclient with the download path in the configuration in /storage/sdcard1 (microsd storage)
2. I'm trying to download a file.
3. Failure to download the file (When by default settings, download without any problem)

Environment data

Android version:
4.4.4
Device model:
Primux Omega 6
Stock or customized system:

Nextcloud app version:
3.1.0
Nextcloud server version:
13.0

Logs

Web server error log

Insert your webserver log here

Nextcloud log (data/nextcloud.log)

I didn't find the log (where or hoz can I fiad it?)
Insert your Nextcloud log here

**NOTE:** Be super sure to remove sensitive data like passwords, note that everybody can look here! You can use the Issue Template application to prefill some of the required information: https://apps.nextcloud.com/apps/issuetemplate

[ardevd]

@susobaco Could you use adb shell or a terminal emulator to verify that /storage/sdcard1 actually exists?

Could you post a stack trace with adb logcat from when you try to download a file?

[susobaco]

Yes, the directory exists. Let's see if this log works. Thank you!
https://cloud.disroot.org/s/Rbz2Q8MzYWXnf6B

[ardevd]

@susobaco Your stack trace is missing the initial cause of the crash (it seems). Could you try and include the first reference to the crash in your log output?

Also, just out of curiosity, have you tried re-installing the app? If you've had the app installed for a long time your issue might be related to the storage path system migration we did a while back.

[tobiasKaminsky]

If you've had the app installed for a long time your issue might be related to the storage path system migration we did a while back.

Then it would be nice to see the real cause and fix it.
So @susobaco can you first try to get the logcat and after that re-install it (if needed).

Just a quick idea: Does NC has the permission to write to external storage? Please verify this in app details.

[susobaco]

Thank you, you have uninstalled and reinstalled it, and the message is "Failed during migration". Permits look good. Attached is another log to see if it contains information.

https://cloud.disroot.org/s/oGMBdRwFDKrwKDb

I backed up the directory before the reinstallation

shell@c211lv82_zxdh553_qhd_primux:/ $ ls -l /storage/sdcard1/nextcloud.bak
drwxrwx--- root sdcard_r 2018-03-06 13:13 *********@cloud.disroot.org
drwxrwx--- root sdcard_r 2018-03-06 13:13 tmp
drwxrwx--- root sdcard_r 2018-03-06 13:15 *************@cloud.disroot.org

[susobaco]

Hi, if I use nextcloud dev from f-droid, the application just crashes. Attached register
currentLog.txt

[susobaco]

Hi, after much research, I applied this solution to my android 4.4 and the problem was fixed.
https://technofaq.org/posts/2014/04/fixing-external-sd-card-write-issue-on-android-kitkat/
Thanks for the help.