Account settings pages intermittently inaccessible

[jvendetti]

Steps to reproduce:

1. Login to BioPortal (any account type, doesn't have to be an admin)
2. In the top-right, select your username -> Account settings from the dropdown menu

Notice that BioPortal displays the "We're sorry but something has gone wrong" message -- the result of a 500 internal server error. This is reproducible in production and staging, but not my local development environment. The internal server error happens very frequently, essentially rendering it impossible to view your account settings in BioPortal.

Full stack trace from production log file:

I, [2025-03-04T12:41:06.998537 #4985]  INFO -- : [1f99df64-0464-4f85-8c79-c4b63b59e749] Started GET "/account" for 10.130.27.10 at 2025-03-04 12:41:06 -0800
I, [2025-03-04T12:41:06.999748 #4985]  INFO -- : [1f99df64-0464-4f85-8c79-c4b63b59e749] Processing by HomeController#account as HTML
I, [2025-03-04T12:41:07.009333 #4985]  INFO -- : [1f99df64-0464-4f85-8c79-c4b63b59e749] Completed 500 Internal Server Error in 9ms (ActiveRecord: 0.0ms | Allocations: 6007)
F, [2025-03-04T12:41:07.073570 #4985] FATAL -- : [1f99df64-0464-4f85-8c79-c4b63b59e749]
[1f99df64-0464-4f85-8c79-c4b63b59e749] NoMethodError (Problem retrieving:
https://data.bioontology.org/users?/https://data.bioontology.org/users/vendettiinclude=all

Error: undefined method `bytesize' for nil:NilClass

    in_size = input.bytesize if in_size == nil
                   ^^^^^^^^^
/opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/gems/lz4-ruby-0.3.3/lib/lz4-ruby.rb:21:in `decompress'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/gems/lz4-ruby-0.3.3/lib/lz4-ruby.rb:36:in `uncompress'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/middleware/faraday-object-cache.rb:190:in `cache_read_compressed'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/middleware/faraday-object-cache.rb:155:in `cache_read'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/middleware/faraday-object-cache.rb:50:in `call'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/middleware/faraday-last-updated.rb:16:in `call'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/middleware/faraday-slices.rb:16:in `call'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/middleware/faraday-user-apikey.rb:16:in `call'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/gems/faraday-2.12.2/lib/faraday/rack_builder.rb:152:in `build_response'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/gems/faraday-2.12.2/lib/faraday/connection.rb:452:in `run_request'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/gems/faraday-2.12.2/lib/faraday/connection.rb:200:in `get'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/http.rb:68:in `get'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/collection.rb:88:in `get'
        /opt/ontoportal/bioportal_web_ui/releases/20250226005827/app/controllers/home_controller.rb:105:in `account'

Same error, different user account:

I, [2025-03-04T01:49:48.828488 #4964]  INFO -- : [ba5d8b39-bb75-4ef4-ad18-051e2edf0f95] Processing by HomeController#account as HTML
I, [2025-03-04T01:49:48.838331 #4964]  INFO -- : [ba5d8b39-bb75-4ef4-ad18-051e2edf0f95] Completed 500 Internal Server Error in 10ms (ActiveRecord: 0.0ms | Allocations: 5788)
F, [2025-03-04T01:49:48.849633 #4964] FATAL -- : [ba5d8b39-bb75-4ef4-ad18-051e2edf0f95]
[ba5d8b39-bb75-4ef4-ad18-051e2edf0f95] NoMethodError (Problem retrieving:
https://data.bioontology.org/users?/https://data.bioontology.org/users/Natalia1712include=all

Error: undefined method `bytesize' for nil:NilClass

    in_size = input.bytesize if in_size == nil
                   ^^^^^^^^^
/opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/gems/lz4-ruby-0.3.3/lib/lz4-ruby.rb:21:in `decompress'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/gems/lz4-ruby-0.3.3/lib/lz4-ruby.rb:36:in `uncompress'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/middleware/faraday-object-cache.rb:190:in `cache_read_compressed'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/middleware/faraday-object-cache.rb:155:in `cache_read'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/middleware/faraday-object-cache.rb:50:in `call'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/middleware/faraday-last-updated.rb:16:in `call'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/middleware/faraday-slices.rb:16:in `call'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/middleware/faraday-user-apikey.rb:16:in `call'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/gems/faraday-2.12.2/lib/faraday/rack_builder.rb:152:in `build_response'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/gems/faraday-2.12.2/lib/faraday/connection.rb:452:in `run_request'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/gems/faraday-2.12.2/lib/faraday/connection.rb:200:in `get'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/http.rb:68:in `get'
        /opt/ontoportal/bioportal_web_ui/shared/bundle/ruby/3.1.0/bundler/gems/ontologies_api_ruby_client-694648f7b6dc/lib/ontologies_api_client/collection.rb:88:in `get'
        /opt/ontoportal/bioportal_web_ui/releases/20250226005827/app/controllers/home_controller.rb:105:in `account'

[syphax-bouazzouni]

in the logs we see this url https://data.bioontology.org/users?/https://data.bioontology.org/users/vendettiinclude=all, maybe the issue is in that link, it should be https://data.bioontology.org/users?/https://data.bioontology.org/users/vendetti?include=all, with ?include=all (the ? was missing).

[alexskr]

Shouldn't that API call be https://data.bioontology.org/users/<username>?include=all?

I don't think https://data.bioontology.org/users/?https://data.bioontology.org/users/<username> is a valid call to begin with. The /users endpoint expects a user_id, not an URI of the user.

API also has an issue here, when I make an API call https://data.bioontology.org/users/?https://data.bioontology.org/users/<username>?include-all, I get back all users, which is not what we want. The API should probably return an "invalid request" error instead.

could this be related to #369 where API calls get mingled and unrelated parameter gets injected into the request

[jvendetti]

(the ? was missing)

I had to replace the shovel operator with plus equals in a line in ontologies_api_client that adds a question mark character to an exception message. It was throwing a FrozenError after the upgrade from Ruby 3.0 to 3.1.