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Troubleshooting
Michelle Bergeron edited this page Jan 18, 2015
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17 revisions
Troubleshooting guide for Limelight issues.
- Please send an email with the crash report included.
- Reboot your PC and device.
- Disable your PC's firewall.
- If all else fails: uninstall GeForce drivers, reboot, clean install GeForce drivers, and reboot again.
- Try streaming with Bluetooth disabled to see if your device has the Bluetooth issue detailed below.
- Make sure your device is connected on 5 GHz and your PC is wired to your router.
- Lower the bitrate slider.
- Try using 720p30 which has the lowest requirements.1. Try streaming with Bluetooth disabled to see if your device has the Bluetooth issue detailed below.
- Make sure your device is connected on 5 GHz and your PC is wired to your router.
- Lower the bitrate slider.
- Try using 720p30 which has the lowest requirements.
- Uninstall GeForce drivers, reboot, clean install GeForce drivers, and reboot again.
- Try launching them through Steam
Depending on your phone/tablet, you may have a bad streaming experience if Bluetooth is active while streaming. This is a hardware issue due to the antenna wiring. If you experience this, you can try a USB Ethernet adapter or a controller that connects directly to your Android device via USB OTG.
Still having issues? Check out the Get In Touch page.
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