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Can't connect to any account after deleting cookies in the installation folder #2411

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jstnthrsrnm opened this issue Mar 27, 2024 · 7 comments

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@jstnthrsrnm
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Translation of my report posted there

Subject: connection with Min browser

Hello,

On the Min browser, a Google Docs error page said to delete cookies, doing so logged me out of my account, then when I entered my associated gmail address to reconnect, it sent me to a page saying address not found, incorrect information and "we advise you not to try again", and since then when I enter the address nothing happens, no Google applications page seems to respond. Thanks for reading if you can help...


Same for pinterest and x accounts (not linked to google), pages don't display...

Thank you.

@PalmerAL
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Try this:

  1. In the searchbar, click the history icon
    Screenshot 2024-03-27 at 12 42 08 PM

  2. Choose "Clear all history" ("Vider l'historique")

  3. This will delete your browsing history and cached data.

  4. Reload the page that isn't working

it sent me to a page saying address not found, incorrect information and "we advise you not to try again",

If you see this page again, can you post a screenshot and the URL where it occurred?

@jstnthrsrnm
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jstnthrsrnm commented Mar 27, 2024

Actually the first error page gave 3 steps, delete history and cache, delete cookies and reload the page.

I deleted the cookies and reloaded the page ignoring cache (ctrl+f5). I didn't change anything to the history because I use it very often in fact... and by the way, I just requested Min a google login page and the first result was unexpectedly yet precisely the page you asked for...

min bug ggl

url of the page


min bug ggl 2

min bug x

min bug pnt


Edit: I also reinstalled Min.

@jstnthrsrnm
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jstnthrsrnm commented Mar 27, 2024

The explanation is that scripts were blocked I think, I often get pages functioning badly for such a reason but this time it was that google error page which I had never seen at the beginning of my session today and it directed me on completely different tracks... I thought it was specific to google... I'm used to inputs/media not responding but not a whole page down with an alarming dedicated error message advising you unrelated things... not to mention the second one...

Now I get to this page:

image

"Unable to connect
This browser or application may not be secure. Learn more
Try another browser. If you're already using a compatible browser, you can try logging in again."

Pinterest and x display correctly and i'm logged in the x account but not pinterest as registered with the google account.

@jstnthrsrnm
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Still can't connect to google account and the other linked accounts, trying here just reloaded the google error page.

min bug ggl 5


Surprisingly I have no problem with this account it seems, for some reason there I haven't been logged out...

min bug ggl 4

@PalmerAL
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OK.

  1. What steps did you follow originally to delete cookies?
  2. Is everything working now aside from the Google screenshot?

@jstnthrsrnm
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I deleted the 2 files in my user data folder for Min.
As I don't recall having this 2d issue, it must be that
I never logged out from google while using Min yet...
I simply solved it by deactivating the blocker.
All should be right now, thanks for all you're a champion.

@PalmerAL
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PalmerAL commented Apr 1, 2024

OK, great, glad everything's working!

@PalmerAL PalmerAL closed this as completed Apr 1, 2024
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