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builtins.Exception: Consumer asked us to stop producing #4661

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realitygaps opened this issue Feb 17, 2019 · 3 comments
Closed

builtins.Exception: Consumer asked us to stop producing #4661

realitygaps opened this issue Feb 17, 2019 · 3 comments
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A-Logging Synapse's logs (structured or otherwise). Not metrics. z-bug (Deprecated Label)

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@realitygaps
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Description

Upgraded to 0.99.1.1 , now homeserver seems to refuse not receive/send messages to/from other servers after some time - richdvh asked to post logs here

2019-02-17 18:01:15,107 - synapse.http.server - 112 - ERROR - GET-231206- Failed handle request via <function ThumbnailResource._async_render_GET at 0x7f1b3b7e9ae8>: <SynapseRequest at 0x7f1aeff6c2b0 method='GET' uri='/_matrix/media/v1/thumbnail/matrix.org/qOyrKnGkzhfiCgemvposcyLL?width=14&height=14&method=crop' clientproto='HTTP/1.0' site=8008>: Traceback (most recent call last):
--- <exception caught here> ---
  File "/opt/venvs/matrix-synapse/lib/python3.5/site-packages/synapse/http/server.py", line 81, in wrapped_request_handler
    yield h(self, request)
  File "/opt/venvs/matrix-synapse/lib/python3.5/site-packages/synapse/rest/media/v1/thumbnail_resource.py", line 83, in _async_render_GET
    width, height, method, m_type
  File "/opt/venvs/matrix-synapse/lib/python3.5/site-packages/synapse/rest/media/v1/thumbnail_resource.py", line 259, in _respond_remote_thumbnail
    yield respond_with_responder(request, responder, t_type, t_length)
  File "/opt/venvs/matrix-synapse/lib/python3.5/site-packages/synapse/rest/media/v1/_base.py", line 137, in respond_with_responder
    yield responder.write_to_consumer(request)
builtins.Exception: Consumer asked us to stop producing

Steps to reproduce

Upgraded to 0.99.1.1 , now homeserver seems to refuse not receive/send messages to/from other servers after some time - richdvh asked to post logs here

Version information

  • Version: 0.99.1.1

  • Install method:
    debs from matrix.org

  • Platform:
    debian 9 in a kvm

@richvdh
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richvdh commented Feb 17, 2019

Thanks for the log; though I think the error is harmless and unrelated to your federation problems (note that it's in response to a client request for an image thumbnail)

@neilisfragile
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@realitygaps it sounds like the logs are benign - logs aside are you reporting that you are unable to federate on 0.99.1.1?

@neilisfragile neilisfragile added A-Logging Synapse's logs (structured or otherwise). Not metrics. z-bug (Deprecated Label) labels Feb 26, 2019
@richvdh
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richvdh commented Feb 26, 2019

fixed in #4738

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