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Magento Help Customers Extension

Sends an email after a given time range to customers which failed to login.

  1. A customer tries to logon several times with a wrong password
  2. Failed tries will be logged into the database
  3. If the logon is successful, the fail entry will be deleted from the database
  4. A cron job checks for customers which failed to login every 10 minutes
  5. All customers are informed by mail that they failed to logon
  6. The customer uses a link in the mail to reset their password
  7. Everyone is happy :)

This extension should stop frustration of customers if they fail to logon because of forgotton passwords.

By Matthias Kleine (http://mkleine.de)