Embed Images URL change

[kimsonvu]

Hi,

I moved my helpdesk to another URL. After that, all my email answers with embedded images old URL keep as old.

What do i need to do? Which table on Database or file config need to adjust?

[freescout-help]

There is no any automatic way to change them. You'll need to change URLs by editing messages in conversations or edit records in threads table in DB.

[kimsonvu]

OK! Thank you for your comment. I login into phpadmin with threads table and replace body URL:

UPDATE threads SET body = REPLACE(body, 'https://newdomain.com/storage/attachment/', 'https://newdomain.com/storage/attachment/') WHERE body LIKE '%https://olddomain.com/storage/attachment/%' COLLATE utf8mb4_bin

I confirm it work!