Security Passphrase Bug in #15530 still occuring

[tqpcharlie]

Description

So I've noticed that the bug in #15530 is still happening where if I select emoji or text verification where it won't recognize the passphrase, even if I'm literally copying and pasting it from the text file I have it in, so I know it's correct.

Steps to reproduce

• go to the verify using text or emoji screen
• click verify and check the images or the session info
• enter your security key or upload your passphrase
• neither will work and it will say it's incorrect

Describe how what happens differs from what you expected.
I expected the verification to go through, but it threw me a "wrong passphrase" error even when, as said above, I literally copied and pasted it from my text file.

Logs being sent: yes

Version information

• Platform:
• Desktop

For the desktop app:

• OS: Windows
• Version: 1.7.2.4

[tqpcharlie]

logs sent...

[jryans]

I would recommend attempting a version of these steps:

0. Consider exporting room keys to a file as a backup in an existing session via top left menu -> Settings -> Security -> Export E2E room keys
1. If you don't have an existing session, it should be fine to login and skip any verification prompts
2. Reset secure backup first (this should now succeed without confusingly asking for previous keys)
3. Reset cross-signing keys (this may prompt for security key / phrase, it's expecting the new one you just made in step 2)
4. On other sessions, you should be able to either verify the new session and receive new keys or go to Settings and "setup" Secure Backup (green button instead of the red "reset"), which maybe prompt for the new security key / phrase as part of downloading your keys

[richvdh]

sounds like the passphrase was just wrong, tbh