Can't search messages - Message search initialisation failed

[Denuro]

Steps to reproduce

Search for messages in rooms aren't working. I'm getting the erro Message search initialisation failed in settings, the advanced dropdown only shows Unknown error, and when clicking the reset event store button, it loads for less than a second, and the same error appears again

Outcome

What did you expect?

To be able to search for messages in rooms

What happened instead?

Can't search for messages in rooms. In a few rooms, it looks like it find very recent messages, but nothing else.

Operating system

Linux Mint 21.3

Application version

Element version: 1.11.71 Crypto version: Rust SDK 0.7.1 (80a151e), Vodozemac 0.6.0

How did you install the app?

From https://element.io/download#linux, using the official repo

Homeserver

Synapse 1.107.0

Will you send logs?

Yes

[dreirund]

Same here.

[enzingerm]

I have the same problem - Element 1.11.78 on Arch Linux

[lanerussell]

Any updates here? This is still going on with 1.11.82, Snap on Ubuntu 24.

[t3chguy]

@lanerussell we don't maintain the snap, you should reach out to its own maintainers

[lanerussell]

Okay, I can do that. Are there any updates to this issue for the Element-managed packages?

[langleyd]

@lanerussell @enzingerm @dreirund @Denuro

I've fixed a bug that was causing the reset button not to work, so this part of the issue:

when clicking the reset event store button, it loads for less than a second, and the same error appears again

In this PR, so hopefully that at least gets you back working again.

[Denuro]

@langleyd
The reset button fix worked for me. Did a cache reset, a new index was created, and the search is working after that.
I'm in version 1.11.92.
Thanks!