fresh install of docker wont start and gives errors in cmd

[thatonehhdev]

Description

i have this issue on 2 different computers, none of the solutions online helped. its a fresh install, wsl and everything works. the dashboard also won't launch and does not show up in task manager.

Reproduce

docker run hello-world

docker: error during connect: Head "http://%2F%2F.%2Fpipe%2FdockerDesktopLinuxEngine/_ping": open //./pipe/dockerDesktopLinuxEngine: The system cannot find the file specified.
See 'docker run --help'.

Expected behavior

docker opens and can run containers

docker version

Client:
 Version:           27.4.0
 API version:       1.47
 Go version:        go1.22.10
 Git commit:        bde2b89
 Built:             Sat Dec  7 10:40:21 2024
 OS/Arch:           windows/amd64
 Context:           desktop-linux
error during connect: Get "http://%2F%2F.%2Fpipe%2FdockerDesktopLinuxEngine/v1.47/version": open //./pipe/dockerDesktopLinuxEngine: The system cannot find the file specified.

docker info

Client:
 Version:    27.4.0
 Context:    desktop-linux
 Debug Mode: false
 Plugins:
  ai: Ask Gordon - Docker Agent (Docker Inc.)
    Version:  v0.5.1
    Path:     C:\Users\ouya\.docker\cli-plugins\docker-ai.exe
  buildx: Docker Buildx (Docker Inc.)
    Version:  v0.19.2-desktop.1
    Path:     C:\Users\ouya\.docker\cli-plugins\docker-buildx.exe
  compose: Docker Compose (Docker Inc.)
    Version:  v2.31.0-desktop.2
    Path:     C:\Users\ouya\.docker\cli-plugins\docker-compose.exe
  debug: Get a shell into any image or container (Docker Inc.)
    Version:  0.0.37
    Path:     C:\Users\ouya\.docker\cli-plugins\docker-debug.exe
  desktop: Docker Desktop commands (Beta) (Docker Inc.)
    Version:  v0.1.0
    Path:     C:\Users\ouya\.docker\cli-plugins\docker-desktop.exe
  dev: Docker Dev Environments (Docker Inc.)
    Version:  v0.1.2
    Path:     C:\Users\ouya\.docker\cli-plugins\docker-dev.exe
  extension: Manages Docker extensions (Docker Inc.)
    Version:  v0.2.27
    Path:     C:\Users\ouya\.docker\cli-plugins\docker-extension.exe
  feedback: Provide feedback, right in your terminal! (Docker Inc.)
    Version:  v1.0.5
    Path:     C:\Users\ouya\.docker\cli-plugins\docker-feedback.exe
  init: Creates Docker-related starter files for your project (Docker Inc.)
    Version:  v1.4.0
    Path:     C:\Users\ouya\.docker\cli-plugins\docker-init.exe
  sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.)
    Version:  0.6.0
    Path:     C:\Users\ouya\.docker\cli-plugins\docker-sbom.exe
  scout: Docker Scout (Docker Inc.)
    Version:  v1.15.1
    Path:     C:\Users\ouya\.docker\cli-plugins\docker-scout.exe

Server:
ERROR: error during connect: Get "http://%2F%2F.%2Fpipe%2FdockerDesktopLinuxEngine/v1.47/info": open //./pipe/dockerDesktopLinuxEngine: The system cannot find the file specified.
errors pretty printing info

Diagnostics ID

EA1BF078-5A7E-424F-BF75-09563A45FB76/20250123121847

Additional Info

No response