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Cant' install chrome web store extension in private mode - Fails with access denied after downloading .crx file #6753

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moritzhaller opened this issue Nov 4, 2019 · 9 comments
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blocked feature/extensions priority/P5 Not scheduled. Don't anticipate work on this any time soon.

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@moritzhaller
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moritzhaller commented Nov 4, 2019

  • Have you searched for similar issues? Before submitting this issue, please check the open issues and add a note before logging a new issue.

Description

  • Custom developed extension fails to install if uploaded to chrome web store in private mode
  • The extension installs as expected in Chrome but fails to install in Brave
  • When clicking the "Add to Brave" button, the installation fails with the error "An error has occurred -Access denied" after downloading a .crx file (see screenshot below)

Steps to Reproduce

  1. Open Brave
  2. Ask @moritzhaller to whitelist you as test user for the extension
  3. Visit extension website in chrome web store
  4. Click "Add to Brave"
  5. Error should occur

Actual result:

Screenshot 2019-11-04 at 14 11 33

Expected result:

Successfully installed extension

Reproduces how often:

Easily reproduced on two personal laptops (both Macbook pro/Mojave)

Brave version (brave://version info)

Brave | 0.70.122 Chromium: 78.0.3904.87 (Official Build) (64-bit)
Revision | 20c21f4010010f32462ea8e1d6af30cef66d48c8-refs/branch-heads/3904@{#840}
OS | macOS Version 10.14.6 (Build 18G95)

Version/Channel Information:

  • Can you reproduce this issue with the current release? Yes
  • Can you reproduce this issue with the beta channel? Didn't test
  • Can you reproduce this issue with the dev channel? Didn't test
  • Can you reproduce this issue with the nightly channel? Didn't test

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields? No
  • Does the issue resolve itself when disabling Brave Rewards? No
  • Is the issue reproducible on the latest version of Chrome? No
@moritzhaller moritzhaller changed the title Cant' install chrome web store extension - Fails with access denied after downloading .crx file Cant' install chrome web store extension in private mode - Fails with access denied after downloading .crx file Nov 8, 2019
@rebron rebron added the blocked label Dec 20, 2019
@rebron
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rebron commented Dec 20, 2019

blocked on #7167

@rebron rebron added the priority/P5 Not scheduled. Don't anticipate work on this any time soon. label Jan 3, 2020
@jantimon
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jantimon commented Jan 14, 2020

I have the same behaviour even if I am not using private mode.

Brave Version 1.2.42 Chromium: 79.0.3945.117 (Official Build) (64-bit)

After allowing third party cookies I was able to install the extension:

Cookie

@flowli
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flowli commented Jan 20, 2020

@jantimon Same behaviour here with exact same Brave/Chromium on macOS.

@seanbebliss
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Same behavior. Not private mode. Shields down.
Under shield button: Allowed all cookies on this site, allowed all finger printing on this site, allowed all trackers on this site. Still getting the error.
Version 1.25.70 Chromium: 91.0.4472.77 (Official Build) (64-bit) (p.s. - NEVER UPDATE AGAIN INVASIVE CIRCLE TRIANGLE ICON HATE SEEING IT MAKE IT GO AWAY! ROLL BACK TOO TECHNICAL (where easy install old version? NONE!!!!). YOU BREAKING MY MIND STUPED ALWAYS VISIBLE BUTTON!)

@jquintanilla4
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Same behavior. Not private. Shields down.
Shield settings:
Trackers & ads blocking - Aggressive
Upgrade connections to HTTPS - ON
Block Scripts - OFF
Cookie blocking - Only cross-site
Fingerprinting blocking - Standard

Turned off brave shield on Chrome Web Store.
Version 1.26.67 Chromium: 91.0.4472.114 (Official Build) (x86_64)
MacOS Big Sur 11.4 (20F71)

@DeadZombie14
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DeadZombie14 commented Jun 25, 2021

Same behavior here.

  • Not using private mode.
  • Disabled shields.
  • Google login on extensions enabled.
  • All cookies allowed.

Brave version 1.26.67.
If you must know I was trying to install the "Enhancer for youtube" extension, which is free and doesn't require any login.

@seanbebliss
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UPDATE: Problem Solved! ?
It's been 2 days. I shutdown the computer. Today I clicked extensions to see the ones I already have. There there is "developer options" switch, which was already on from last time, on it's horizontal bar at the top is "update" button. Clicked it, current extension successfully updated! Whaaaaa? Tried the webstore again, all extensions successfully downloaded and installed on this attempt.

Solutions? 1. Wait,
2. Restart P.C. (maybe it's a Windows file lock like those "can't delete file" problems), or
3. click the extensions' "update" button under extension developer options.

I'm guessing it's 2: P.C. restart that did it because "access denied" sounds like a file won't move or delete Microsoft problem. That's usually a Windows restart issue.

@seanbebliss
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NOPE:

Brave says it was their fault. They fixed it. #16611 #16611

@bsclifton
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bsclifton commented Jul 15, 2021

@seanbebliss we'd need to implement #7167 in order for this issue to be resolved. You might want to follow that one for updates

The issue we're commenting in covers situation where you get an error trying to access a restricted extension (ex: Google cookie sent to authenticate you are in allow list for extension; however we are not sending this, which causes the problem)

The issue you linked to above (#16611) was specifically due to a backend outage we had on our extension update server

@rebron rebron added this to General May 28, 2024
@rebron rebron moved this to P5 Backlog / waiting upstream in General May 28, 2024
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Labels
blocked feature/extensions priority/P5 Not scheduled. Don't anticipate work on this any time soon.
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Status: P5 Backlog / waiting upstream
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