Verify Email send produces error

[ajkelsey]

Steps To Reproduce

1. Login to new account
2. Click Verify Email "Send email" button.

Expected Result

Expected an email to be sent to account email address.

Actual Result

Website generated an error.

Screenshots or Videos

From the Developer Console

Additional Context

No response

Githash Version

"version":"2023.1.0","gitHash"

Environment Details

Ubuntu
Docker Compose

Database Image

mariadb:10

Issue-Link

#2480

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[ajkelsey]

globalSettings__mail__replyToEmail=MY EMAIL ADDRESS
globalSettings__mail__smtp__host=SMTP SERVER
globalSettings__mail__smtp__port=465
globalSettings__mail__smtp__ssl=true
globalSettings__mail__smtp__username=EMAIL LOGIN
globalSettings__mail__smtp__password=EMAIL PASSWORD

[kspearrin]

Can you check the error logs under /etc/bitwarden/logs/api.log?

[ajkelsey]

api.log

2023-01-31 17:46:34.485 +00:00 [ERR] 535: Incorrect authentication data
MailKit.Security.AuthenticationException: 535: Incorrect authentication data
 ---> MailKit.Net.Smtp.SmtpCommandException: Incorrect authentication data
   --- End of inner exception stack trace ---
   at MailKit.Net.Smtp.SmtpClient.AuthenticateAsync(Encoding encoding, ICredentials credentials, Boolean doAsync, CancellationToken cancellationToken)
   at Bit.Core.Services.MailKitSmtpMailDeliveryService.SendEmailAsync(MailMessage message) in /source/src/Core/Services/Implementations/MailKitSmtpMailDeliveryService.cs:line 92
   at Bit.Core.Services.HandlebarsMailService.SendVerifyEmailEmailAsync(String email, Guid userId, String token) in /source/src/Core/Services/Implementations/HandlebarsMailService.cs:line 50
   at Bit.Core.Services.UserService.SendEmailVerificationAsync(User user) in /source/src/Core/Services/Implementations/UserService.cs:line 507
   at Bit.Api.Controllers.AccountsController.PostVerifyEmail() in /source/src/Api/Controllers/AccountsController.cs:line 182
   at lambda_method411(Closure , Object )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.AwaitableResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Logged|12_1(ControllerActionInvoker invoker)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextExceptionFilterAsync>g__Awaited|26_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)

[kspearrin]

Errors show that is cannot authenticate to your mail server for whatever reason

[kspearrin]

Can you paste what the verification button link is?

[ajkelsey]

I have located the configuration error and it is now working. 🤦‍♂️ I was also able to identify the problem with the verify link address. Thank you for your help and patience in getting on the right track. 👍

[robogito]

Try to uncomment all this:

BW_ENABLE_ADMIN=true
BW_ENABLE_API=true
BW_ENABLE_EVENTS=false
BW_ENABLE_ICONS=true
BW_ENABLE_IDENTITY=true
BW_ENABLE_NOTIFICATIONS=true
BW_ENABLE_SCIM=false
BW_ENABLE_SSO=false