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Enhance instructions for importing account age/signed witness #1834

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HenrikJannsen opened this issue Mar 17, 2024 · 4 comments · Fixed by #1917
Closed

Enhance instructions for importing account age/signed witness #1834

HenrikJannsen opened this issue Mar 17, 2024 · 4 comments · Fixed by #1917
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@HenrikJannsen
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HenrikJannsen commented Mar 17, 2024

I saw many reports on the app chat that users fail to import account age/signed account age. It is clearly described how to do it, but ppl are not following it.
Any ideas how we can make the communication for that better?

@axpoems @pedromvpg @cbeams @pazza83 Any ideas?

@HenrikJannsen HenrikJannsen added this to the 2.0.2 milestone Mar 17, 2024
@HenrikJannsen HenrikJannsen added the question Further information is requested label Mar 17, 2024
@HenrikJannsen HenrikJannsen changed the title Users don't follow instructions for import account age/signed witness Enhance instructions for importing account age/signed witness Mar 17, 2024
@pedromvpg
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image image

Maybe we can add a screenshot image of the ACCOUNT screen on bisq 1?

@pedromvpg
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It'a a little confusing that the user has to add data to the clipboard but then doesn't paste it anywhere.

Maybe we can add an extra field where the user needs to paste the data.

image

Comparison

image
Option 1
2 columns

image
Option 2
Single column, no title
Nav link “import” instead of “how-to”

@HenrikJannsen
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Thanks @pedromvpg ! Option 2 looks better to me. We should also make it more explicit in Bisq 1 with adding the profile ID field and show the json content which will be copied.

@darawhelan
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It took me a few attempts.

I was using two devises so the copy instructions on it's own was a little confusing. I saw a user in Matrix having the same issue.

I agree the instruction presented above make it a lot clearer.

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4 participants